Movin' On Up

Text Messages Crossing the Line?

Cell phone text messaging has changed the way we communicate, the way we operate, and even the way we do business. It’s direct and instantaneous. And, with more than a third of the world texting, it’s becoming a more prevalent and often preferred means of communication.

But, like most technological advances, text messaging can have some unintended consequences. According to experts, “textual” harassment or sexual harassment that occurs via text messages is on the rise in the workplace.

With text messaging becoming a part of everyday business more and more, is it affecting you at work?

poll by twiigs.com

Poll Indicates Optimism About Economy

The year of 2009 is behind us, and 2010 is charging full steam ahead. As the economy continues to show signs of improvement, economists are predicting it will only be a matter of time before businesses and jobs start ramping up again. In January, a total of 652 people responded to our survey, “Are You Optimistic About the Job Market?”

Of those who took the survey, 53.4% said they are optimistic about the job market this year, while 46.6% said they are not.

These numbers are an improvement over a similar poll that we took in March 2009. On that survey, more than 1,200 readers voted. Of those who took the survey, only 38.8% said they were optimistic about the economy over the next six months while 61.2% said they were not optimistic.

Overall, the outlook on the economy is looking up. Do you have any additional thoughts about the economy over the next six months? Share your thoughts here.

Professional Lessons from the Barnyard

Some days, the hustle and bustle of cube life doesn’t seem all that different from a barnyard full of animals. The gossip group around the water cooler sounds like a henhouse full of clucking chickens. Your cube-mate’s laugh breaks your concentration like the hee-haw of a mule. And, the papers stacking up around your desk make you feel like a tired work horse. But, despite the negative attributes your daily routine may share with a brood of barnyard animals, if you look closely, there are also positive characteristics you can learn from all creatures – great and small – to improve your work environment and career.

Not sure where to start looking? Follow theses examples to be a whole different kind of employee that companies need to lead the pack.

Be loyal like a dog. Learn an old trick from man’s best friend and be a loyal and dependable employee to your company, your supervisor, and your team. Employers know that loyalty can be a hard thing to come by, so they value trustworthy employees with devotion. By being loyal, you will stand out as top dog. You can prove your loyalty by keeping confidential information confidential, ignoring and avoiding harmful office gossip, and being a dependable employee everyone can count on.

Every dog has its day. So, choose to be reliable and faithful in your daily tasks, actions, and attitude and your loyalty will be rewarded with the affection and respect of your employer and your entire team.

Keep cool like a pig. Pigs don’t have functional sweat glands, so when things get hot, they have to cool themselves down with water or mud before they overheat. Losing your cool at work can be a career killer. So, it’s important to always maintain your composure in the office. When you’re faced with stressful situations, don’t sweat it. Instead, take a deep breath and take everything in stride, because reacting inappropriately or unprofessionally will only add fuel to an already hot fire.

Since rolling around in a mud hole is not an option, if you’re having trouble staying calm under pressure at work, take a break, find someone outside of work to talk to, or listen to music to improve your serenity and keep your cool.

Rule the roost like a rooster. No matter what your title or job position, you can be a team leader who motivates your co-workers to succeed. Start every day by rousing your colleagues with a positive and energetic attitude and outlook that is contagious. Be sure to crow loudly about your co-workers’ accomplishments and triumphs with sincere praise and celebration. Protect them from the sly predator of negativity by carefully guarding your own outlook and approach to life, work, and your company.

So, next time work gets a little crazy and messy like a pig sty, keep your cool, be a loyal and dependable employee who motivates your team, and you will be the needle in the workplace haystack.

Before You Go On PTO (Paid Time Off)

Coming back to work after taking some time off is never fun, especially if you’re coming back after a fabulous vacation. But, as sure as the morning sun rises each day, going back to work is inevitable. What you do before you go on your paid time off however, will be the difference between coming back to a mountain of work and sliding back into your normal work routine with ease.

Recently, I had to take some time off for a tonsillectomy. I know, not necessarily a stay at the beach, but still a planned event that required a number of necessary days off from work. So, I made a plan ahead of time to get as much work done as possible so I wouldn’t be bombarded with projects when I came back and my co-workers didn’t hate me for pushing work onto their already full plates. When you have a scheduled vacation or any other upcoming event that requires time off from work, try following these tips to help your transition be an easy one.

Work ahead. If you work in a job where you are able to work ahead on tasks, do so. Don’t procrastinate and wait until the last minute to complete them. Figure out task deadlines that need to be completed while you’re out and those that are due when you first come back, then make sure they are done before you leave. This will ensure that your co-workers don’t have to add your additional work to their heavy workloads. If you can’t work ahead on job assignments, make sure you keep your scheduled paid time off on your boss’s radar and co-workers’ minds so they aren’t surprised when it’s time for you to leave.

Create points of contact. It’s always good to assign someone to be the point person on specific tasks in case anyone outside your department has questions while you’re away. Create a cheat sheet for the project officers you’ve assigned tasks to help them easily access information. A cheat sheet should include background information on tasks, where they can find file folders if necessary, deadlines on tasks you were unable to meet prior to your leave, and important phone numbers. 

Inform those who need to know. Make sure you let your department and contacts know the dates you will be unavailable. This will help keep the lines of communication open and allow questions or concerns to be addressed prior to your time away from work. Also, create an assigned task list with the name of the project officer to give to your supervisor to keep them apprised of who is working on what. If you work with people outside of your department, let them know who will be able to help them on specific items in your absence. Always remember to leave an out-of-office message on your e-mail and voice mail so you don’t leave people wondering why you haven’t responded.

Leave an emergency number. It’s always a good idea to leave an emergency number in case something comes up. Most times, your co-workers will value your time away from the office and will not bother you. But, if a crisis happens in your absence, it shows great consideration and dedication to your team if they can contact you if needed. If you’re concerned about being contacted often, set expectations that have been approved by your supervisor on when co-workers can call.

Preparing a plan before you go on your scheduled leave from work and completing the necessary steps outlined above will help ensure your transition back to work is a smooth one. Not to mention a smooth work environment for your co-workers who have to help you in your absence. Plus, when it’s time for your co-workers to take time off from work, they may follow your example and remember how you prepared. 

Before the Job Hop: First, Face Yourself (If You Dare)

Of late, the news is focused on low employee job satisfaction. The lagging economy and resulting layoffs have fueled that focus.

While job satisfaction appears to be at an all time low, the number is at a stand still. In 2008, best selling author Patrick Lencioni who wrote The Three Signs of a Miserable Job referenced a Gallup poll revealing that 75% of employees hated their jobs and 35% had checked out. Some of the most common reasons employees leave their jobs are:

• Personality conflicts with their supervisor/co-workers
• Salary and/or benefits package
• No advancement opportunities
• Lack of two-way communication between management and employees

Of course, due to pressures from the recession, many of these situations are likely to be more extreme than before. But, though 80% of people would consider job hopping, it’s highly unlikely that 80% of employees in the U.S. will actually change jobs this year.

So, if you’re feeling some dissatisfaction at work, it’s important to ask yourself what you’re going to do about it. Are you going to check out and stay on the clock, tanking your professionalism and reputation where you are? Are you going to look around for other opportunities (that may or may not be better than your current position)? Or, are you going to do something to create happiness in your current position?

While extreme life circumstances such as health issues or diagnoses of clinical depression affect happiness levels, your job situation may not be as extreme as it feels. If you’re unhappy in your job, perhaps a change in perspective could help change your outlook on your current job situation. 

Author and speaker John Maxwell suggests that job satisfaction is largely based on your ability to lead yourself. In his book The 360 Degree Leader he devotes nine chapters to Lead-Up Principles. Within these chapters, he helps the reader discover ways to gain the respect of their boss and peers. When you feel respected, your job satisfaction will increase. If you want to be respected and valued for your contribution, often that is gained through the actions you take to achieve that level of respect.

A few of Maxwell’s principles include:

• Be willing to do what others won’t.
• Be prepared every time you take your leader’s time.
• Know when to push and when to back off.
• Become a go-to player.
• Be better tomorrow than you were today.

Whatever you choose to do with your career in this recession, make sure you take time to consider the bigger picture first. And, if you do choose to leave, make sure you’re not just running away from something but you’re running towards a better opportunity.

by Jennifer Anderson, Guest Blogger
Vice President of Marketing and Communications, Express Employment Professionals

The Silent Clues – How to Make Your Nonverbal Signals Send the Right Message

In a recent article featured on ABC News.com, a survey revealed that 55% of people are unhappy in their current jobs. This paired with our recent poll that showed 82% of readers would job hop in 2010 indicates that people are ready for a change in their work life. Based on these findings, competition may stay fierce as people look for new jobs. So, here are some tips to help you brush up on your nonverbal skills to ensure you outshine the competition and send all the right messages once you’ve landed an interview.

• Always Smile. When you first meet an interviewer, give them a big smile. A sincere smile communicates warmth and friendliness, and helps put everyone at ease. Also, it’s a great way to break the ice and help relieve any tension about the interview.
  
  
• Give a Firm Handshake. Extend your hand first to greet your interviewer. Doing so shows that you are a go-getter and you take the initiative – both of which are good qualities employers like to see. Be firm with your handshake, but not too firm. You don’t want to inflict any pain on your interviewer.
  
  
• Balance Eye Contact. Too little eye contact during an interview can give the impression that you lack confidence or have something you are trying to hide. Give too much eye contact, and you might be displaying aggression. During your interview, look the interviewer in the eye, but be sure to occasionally break eye contact at appropriate times.
  
  
• Lean Forward. When you sit down in the interview chair, don’t lean back too far. Instead, sit closer to the front of the chair and lean slightly forward to communicate your interest in the job. Leaning back may cause you to look too casual, making it hard for an interviewer to see your drive or passion.
  
  
• Be Aware of Your Arms. Crossed arms send the message that you are standoffish, insecure, defensive, and want others to stay away. During your interview, keep your arms relaxed on the table or in your lap to show that you are approachable and open.
  
  
• Control Your Nerves. Your nervousness can come across in an interview if you use excessive hand gestures or facial expressions, or if you are jittery. Its fine to use some gestures and facial expressions – especially if that is part of your personality – but just don’t overdo it. Tapping your fingers on the table, clicking a pen, or wiggling your feet and legs can be seen as a distraction, so try not to do them. Those cues could give the interviewer the impression that you don’t want to be there.

Now that you have these tips, try a practice interview to help you prepare for the real deal. Your nonverbals say a lot about who you are. They are part of the first impression that you make, and remember, a first impression is made quickly and you don’t get a second chance at it. Make the most of it and make it count!

The Unexpected Detail that can Kill a Job Opportunity in One Second or Less

You’ve crossed the “t’s,” dotted the “i’s,” precisely followed all the do’s and don’ts, and your professional résumé is now a testament to your abilities, strengths, and experience. You’re certain your résumé is the shining example that all other résumés should imitate. Still dizzy with the pride of your feat and the vision of job offers sure to come, you quickly complete an online job application and submit your piéce de résistance.

Moments later, in an e-mail inbox far, far away, a hiring manager deletes your submitted résumé before the Outlook e-mail alert fades from their computer screen. With one glance, they’ve eliminated your carefully prepared résumé and the possibility of your employment. So, what went wrong?

While it takes them only 20 seconds to review a résumé, an inappropriate e-mail address that does not reflect professionalism can end a job opportunity in a split second. A clever, witty, funny, silly, or even flirty e-mail address on a job application or résumé submitted online or in person is often perceived as unprofessional. But in a digital age, your résumé is a potential employer’s first impression. And, first impressions are notoriously difficult to change. Hiring managers spend an average of only 20 seconds reviewing a résumé before they choose to discard it or keep it for further review. Your e-mail address is a reflection of you. Your résumé may never make it out of the inbox if it looks like spam. So, it’s important to have a professional e-mail address when applying for a job. If possible, choose an e-mail address that contains your name, like john.smith@emailaddress.com.

Maybe you’ve had your clever e-mail address since the days when AOL still announced “You’ve Got Mail.” Maybe it took days upon days to come up with that address and you’re loathe to part with it. If that’s the case, keep your clever e-mail for personal communication and open a professional one for your job search. You can even have your e-mails forwarded to your preferred address. Is it worth risking a job opportunity for the sake of a clever e-mail address?

No detail is too small to overlook on your résumé. So, make sure your e-mail address is appropriate and professional when applying for a job.

Even the Best Job Has Its Bad Days

Last year, Ben Southall beat out 34,000 other applicants in a competition for the “best job in the world.”  The job was a six month assignment to explore and blog about the Great Barrier Reef Island off the coast of Queensland in northeast Australia while earning a cool six figure sum.

Since July, Southall has been hard at work living in paradise, strolling the beaches, exploring the wonders of the sea, scuba diving, surfing, sailing, and having breakfast with koalas. But, last week while on the job, he was stung by a Irukandji jellyfish, proving that every job – even the very best job – has its ups and downs.

Found mostly near Austrailia, Irukandji jellyfish are miniscule to the human eye but extremely venomous. Despite their size, they pack a powerful and sometimes even fatal punch. Fortunately, Southhall has fully recovered from his injury and is back on the beach for another day at the office.

Whether you’re being stung by a venomous jellyfish, dealing with an annoying coworker, being buried under a load of paperwork, or having to let someone go, every job has its bad days. These days are not a lot of fun, but they are an opportunity to learn, develop, and grow personally and professionally.

Dealing professionally with an annoying coworker can teach you how to respond tactfully in difficult situations – a must for developing management skills. Tackling the paperwork that is stacking up can help you learn to prioritize, and manage your tasks and time. And, if you’re paying close attention, it can even teach you when to ask for help or direction. A dangerous jellyfish sting taught Southhall to always wear a stinger suit when in the Australia waters.

The bad days can help prepare you for future obstacles and challenges. They can force you to diagnose inefficient areas in your work processes to adjust and avoid future pain. Bad days help you recognize and appreciate the good ones. After all, what would good days be without bad ones to compare them to? So, the next time you’re faced with a bad day or even a number of bad days, take a deep breath, and focus on what you can gain from it.

Are You Optimistic About the Job Market?

As the economy continues to improve, experts anticipate an increase in jobs this year. They are also forecasting issues with employee retention, as they believe many will job hop into a new opportunity.

What are your thoughts about the job market, whether you currently have a job or not? As we begin 2010, do you think the job market is going to be better in the next six months?

poll by twiigs.com

Will 2010 Be the Return of the Job Hop?

Throughout much of 2009, the career world was marked by unrelentingly high unemployment rates, continued layoffs, and negative job reports. Employees everywhere were focused on keeping the job they had – no matter how good or bad, and making the best of whatever situation they found themselves in. At the end of December 2008, job value was so high that 71% of nearly 1,500 readers said they’d take a paycut to save their job.

This year, as the economy shows continued signs of recovery and the job market begins to turn around, low employee engagement is more than just an anecdote to stir up the boardroom. It’s a reality that employers should already be taking into consideration, because it means that as soon as jobs start to open up, turnover costs may begin to soar. 

In fact, our latest monthly poll showed that people are already thinking about greener pastures. We asked our readers if they’d consider job hopping for the right opportunity in 2010. A total of 817 people responded, with an overwhelming 82% saying yes, they’d job hop this year.

It’s true that you don’t have to job hop to improve your career, especially in normal circumstances. And, some people felt they were now actually better off career-wise than they were before the recession.

But, it’s also apparent that employment uncertainty from the past year or two has created the perfect storm for job hopping when the job market opens back up. Employers will increase recruiting seasoned professionals to build back diminished workforce numbers and add expertise, and employed professionals may move from a passive job search into an aggressive pattern, seeking to increase salary, gain responsibility, or simply have a change of pace. And all of this will only work to increase the competition in an already competitive job market.

So, keep your eye out on this trend in 2010, and share your thoughts about job hopping, the 2010 job market, and employee engagement with us in the comments section.