Job Spotlight: Computer Support Specialist

Explore a career as a computer support specialist!

Despite already having experience with several jobs, many working adults are unable to answer the age-old question, “What do you want to be when you grow up?”

Our Job Spotlight monthly blog series is designed to help answer that question. In this series, we review all the basics of specific jobs, from pay and duties, to why people do the jobs they do.

Computer Support Specialist

In this month’s Job Spotlight, we’re learning what it means to be a computer support specialist.

Required Education: Requirements vary, but typically an associate degree or relevant information technology certification and a high school diploma.

Pay

Although pay varies depending on multiple factors (e.g. experience, industry, geographic area, etc.), computer support specialists can earn a median of $55,510 per year.

What Computer Support Specialists Do:

Computer Support Specialists deal with a variety of responsibilities, including:

  • Teaching customers/users how to use new software or hardware
  • Helping customers/users with any questions they might have
  • Listening to and giving feedback on customer/user technical issues
  • Documenting and keeping track of any work done
  • Installing new software and machines

What Companies Look for in a Computer Support Specialist:

Every position is different, but many institutions need the following skills and attributes:

  • Excellent problem-solving skills
  • Good communication skills
  • Attention to detail
  • Ability to quickly understand concepts
  • Familiarity with computers and software

Not sure where to find a position like this?

We can help.

Headquartered in Oklahoma City, OK, Express Employment Professionals is a leading staffing provider in the U.S. and Canada. If you have any questions about computer support specialist jobs in your area or your job search in general, contact your local Express office, download the ExpressJobs app from your mobile store, or fill out our online contact form.

Are you a computer support specialist? What else should people know about your job? Let us know in the comments section below!

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