On the Job Podcast S3:E8 – More Than A Job: The Story of Jim Laurita

Check out the latest episode of Express Employment Professionals’ On the Job podcast!

How can a job become more than a job? Sometimes a job becomes an identity and a legacy through all the people your job touches. How you live on through the people you know and had an effect on. This is the story of an elephant trainer and activist, Jim Laurita, who died a few years ago. Jim was adored by the community and started an organization called “Hope for Elephants” to help rehab hurt elephants and educate the community. When he died mysteriously, the community was devastated. This story is told through Jim’s family, friends, and fellow trainers—an extraordinary person doing an extraordinary job, and the legacy he left behind.

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Is Your Company Building Customer Loyalty?

One of the most powerful tools for building a successful business is a loyal customer base that freely advocates for the services or products companies provide. Even the smallest businesses can become a giant when the word gets out that they’ll go the extra mile to build positive relationships with their customers.

But that kind of loyalty isn’t created overnight. In fact, according to research from Yotpo, “37% of consumers say it takes five or more purchases before they consider themselves loyal to a brand.” So, businesses must be willing to put in the work to create a brand that inspires a devoted fanbase.

Check which of the following five methods your company is employing to build customer loyalty and let us know how they did in the comments section below! (more…)

When (and How) to Request a Mental Health Day

Keep your brain healthy and strong.

Work is hard. In addition to normal job responsibilities, you also have to deal with other people. And sometimes stressful conflict can pop up with co-workers, bosses, vice-presidents, and even higher up the chain.

Occasionally those interactions go swimmingly. And occasionally they don’t.

As defined by Merriam-Webster, a mental health day is “a day that an employee takes off from work in order to relieve stress or renew vitality.”

Sounds nice, doesn’t it? If you find yourself dreading driving to the office every morning, bringing work home with you (either physically or mentally), or flinching every time your phone rings, it’s time for a mental health day.

Here are a few signs it might be time to rest the ol’ noggin. (more…)

Answering the Interview Question: How Would Your Co-Workers Describe You in Three Words?

The interview is flowing nicely, you’ve aced your answers, and the future looks bright. Until this question pops up: “What three words would your co-workers use to describe you?”

You haven’t thought about it before, so you stumble. You’ve been thinking from your own perspective this whole time, so switching gears to someone else’s point of view is tough.

Avoiding this awkward interview situation is simple: just prepare beforehand. Not sure how? We’ve got you covered.

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On the Job Podcast S3:E6 – Tiny, Yet Fierce

Check out the latest episode of Express Employment Professionals’ On the Job podcast!

How many jobs are there where you need to know and trust the person next to you because there might be a time where your fate is in their hands and vice-versa? Meet Anna Nadler, a 27-year-old civil engineer and firefighter from Massachusetts. Small in stature and sweet as can be, Anna got addicted to “smoke-eating” a few years back and is now one of the best firefighters on the force. By day, Anna runs construction and engineering crews building bridges and roads. At night, she is on call as a firefighter. Anna is a shining example of a young woman getting involved in a job that gives back to her community. She is also an example of a woman excelling in what is a traditionally “macho” work environment. She has many stories of life-threatening situations on the job and showing heroism in the face of danger that only made her want to do it more.

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