Job Spotlight: Customer Service Representative

Serve up a new career with a customer service position!

Our Job Spotlight monthly blog series is designed to help you answer that question. In this series, we review all the basics of specific jobs, from salary and duties to why people do the jobs they do.

Customer Service Representative

In this month’s Job Spotlight, we’re customizing a blog with customer service information just for you. Most companies need a customer service department, so job security is high. Responsibilities include regularly interacting with customers and clients, receiving inbound and outbound calls, and potentially working with custom company software.

(more…)

Welcome to Job Journey!

A spiffy new look and a whole new name.

You might have noticed that things look a little different around here. It’s a new year, and a new us.

We’ve made the move from Movin’ On Up to Job Journey, complete with a whole new look and feel. We’re still tweaking things, but we’ve embraced brighter colors, more white space, and (this one is a biggie) a mobile friendly site!

(more…)

Question of the Month: Does Your Company Have a Workplace Chaplain?

Company cultures vary across the country. Some companies prefer professional dress codes while others embrace shorts and flipflops. One business might offer traditional Christmas bonuses while another chooses to give incremental raises throughout the year.

It’s these differences that make for a diverse and interesting economy, full of different companies, each one well-matched to a particular type of employee personality.

(more…)

Staffing Companies Are About More than Temp Jobs

In Express Employment Professionals’ Fourth Quarter 2018 Job Insights survey, 79% of businesses surveyed said that it was “somewhat” or “very” difficult for them to fill open positions. That means employers are going to do everything they can to keep great employees like you at the company.

Studies show the total cost of employee turnover can be as high as 150% of an employee’s annual salary.

Assume the average salary in your company is $50,000—that means every time an employee leaves, the cost to replace them could be as high as $75,000! Now, multiply that number by average yearly turnover, and you can see how quickly it adds up. (more…)

Open-Ended Survey: Tell Us What You Think of the Blog!

We hope your holidays are full of joyous jubilation… and we’d like to hear from you!

Here we are, wrapping up another year of Movin’ On Up. Another year full of interview tips, resume re-works, career advice, and lots more.

We differentiate ourselves by giving you personalized content to help you get a job and survive in the workplace. Real, pertinent information that you can use in your next interview or on the first day of a new job.

That’s what we’re here for.

And that’s why we’re asking you to answer this survey. There’s just one question: What do you think about the blog? You can tell us your favorite (or least favorite) blogs, topics you want to see us write more (or less) about, and anything else that tickles your fancy.

We want to write things you want to read.

And this survey question will help with that.

Anything else you want to say to us? Let us know in the comments section below!

 

Santa Checks His List Twice; Have You Looked at Your Resume?

Don’t get coal in your job search stocking.

Interviews are scary. But if you have a great resume, interviewers better watch out, because a well-qualified applicant is coming to town.

A good resume does half of the work for you. Your interviewer will know your skills and accomplishments, so all you have to do in the formal interview is show that your personality and preferred workplace culture are in line with those of the company.

Here are a few things to keep in mind as you prepare your resume for the new year. (more…)