At Work

Don’t Let a Roadblock Derail Your Raise Negotiation

roadblock your raiseYou’ve done your homework, booked the meeting with your boss and prepared yourself mentally. You’ve made the pitch that you are well deserving of a raise based on your performance, progress toward your goals and value to the organization.

Then your boss throws you a curve ball, “So, Peter, what’s happening? Ah, now, are you going to go ahead and have those TPS reports for us this afternoon?”

You are unsure where the conversation is headed when you boss adds, “Oh, and next Friday is Hawaiian shirt day. So, you know, if you want to you can go ahead and wear a Hawaiian shirt and jeans.”

If handled correctly, this blatant attempt to change the subject can work to your advantage. This tactic is used frequently by managers because it gives them the opportunity to regroup and hopefully discuss something else. You need to remember that this is your meeting, and you’re on a mission. Here are a few suggestions to help you reach your goal.

What do I have to do? Ask your boss to explain the career path that will allow you to increase your responsibilities as well as your bank account. Set time tables and measurements so you (and more importantly your manager) will know what’s expected.

Take responsibility. Offer to take on additional responsibilities and have your raise be reassessed in 90 days if your manager is pleased with your performance. Point out that you will be doing more work for the same pay. If your boss is open to this, consider suggesting that the raise be retroactive to the day of your meeting. There’s no sense leaving three months of extra money on the table.

Offer alternatives. There are other ways to get the raise without increasing your salary. A 5% raise for someone making $35,000 a year equates to an additional $1,750. If you know this going into your meeting why not suggest a one-time performance bonus equal to your raise. If that’s too much for your manager to digest, offer quarterly installment based on performance.

Get another job offer. I’m hesitant to offer this as a suggestion because it can backfire. You might mention that you have another job offer, and your boss will give you an empty box and show you to the door along with your last pay check. If you are going to attempt to use a job offer as leverage to get a raise, be prepared to leave.

Good employees are even more valuable in today’s tight labor market. It will cost the company more money to replace you and retrain a replacement than it would cost to give you that well-deserved 4-6% pay increase. Sometimes you have to rattle the cage to get your manager’s attention.

Best of luck to you, and let me know how it goes.

How to Get the Raise You Deserve

deserved raiseWhen was your last raise? If it was more than a year ago you may be losing money.

In 2006, the U.S. inflation rate was 3.24%. That means goods and services cost more today than last year. The price of gas has increased. Milk costs more. Cable costs more. Everything costs more.

If you haven’t had a recent pay increase, you are actually making less today than you were yesterday. So, what’s stopping you from getting that raise?

Many people are afraid to ask for more money. It could be conflict avoidance, fear of rejection or that you don’t know how to pull it off. If you are one of those people, I have some suggestions to help you successfully add some green to your future paychecks.

Know the market value of your job. Research how much your peers are making at other companies. It is dangerous to compare job titles with other companies because you might not be comparing apples to apples. Your best bet is to compare job duties or job descriptions. Online job boards and sites like Salary.com can help you develop a pay range for your position based on your job duties.

Timing is important. It’s not wise to broach the subject when your boss is in a bad mood or on a tight deadline. You should also avoid asking for a raise right after you screwed up a project, went over budget or survived a layoff.  The best time would be after you completed a significant project or after you’ve taken on more responsibilities and proven you’re up to new challenges. Many companies create their budgets in the fourth quarter of the year. Employee compensation is an important part of each department’s budget so it’s best to get your request in early.

Stand strong. Don’t just walk into your boss’s office and demand a raise. You’d better put together a convincing case of why you deserve to make more. Examine your goals, progress and accomplishments. This is your opportunity to sell yourself. If you go in unprepared, be ready to get a quick brush off.

No boot kissing. Whining and groveling are pathetic in most business scenarios. You will be rewarded for your performance and confidence. Stating you need the raise because you’re getting divorced, having a baby or you need to get out of debt are not legitimate reasons. Any raise is based on your work performance. Not on what happens at home.

This should help you prepare, but it’s up to you to book the meeting and to make it happen. If you don’t ask the question, you’ll never get the answer.

This is evident in a recent study conducted at Carnegie Mellon University. Researchers found that four times as many men (51%) as women (12.5%) pushed for a better deal in negotiating a job offer. Not surprising, the individuals who asked for more money received 7.4% more than those who accepted the offer without debate.

The study cited a primary reason that women avoid salary negotiations. Women who pushed for more money were seen as “less nice” and were at times viewed negatively.

Have you recently experienced a successful raise negotiation? Do you feel you’d be looked at negatively if you ask for a raise? Are there different rules for women and men?

Tomorrow, I’ll discuss the appropriate course of action if you meet some roadblocks when asking for more money.

Ugly Uniforms Deflate Employee Confidence

Ugly UniformsLast week, I attended a conference at a hotel in Florida where all the employees were dressed in terribly outdated, unattractive uniforms – faded royal purple and turquoise jackets with pleated beige blouses and royal purple pants with pleats and elastic waistbands.

I think uniforms in general are fine, especially in customer service jobs. They simplify getting dressed in the morning and help customers easily identify employees. Uniforms don’t need to look like something the employees could walk down the runway wearing. But, there has to be a happy medium between hideous and high fashion.

If a company’s uniforms are so unstylish and awkward that they make even customers cringe, are they really serving their purpose? They certainly aren’t impressing customers or encouraging employees to perform their jobs with more enthusiasm. Ugly uniforms bring down employee morale and leave customers with a less-than-positive feeling toward the company.

In my working life, I’ve had to wear lots of uniforms. Some of them were more attractive than others. In my tackiest uniforms, I remember feeling distracted and eager to hide my clothing and face from customers. Unattractive uniforms also made me anxious to leave work so I could change into something more comfortable.

In my current job, I wear something of a uniform – business suit, dress shoes, hose. But, since I’m able to tailor this “uniform” to my own style, I don’t have to feel awkward or like a fashion ad from 1987.

What do you think about uniforms? When do they help a business, and when can they hurt it? What are some of the best/worst uniforms you’ve worn?

Working in the Great Communication Gap

Do you ever feel like you and your boss never exactly see eye to eye? Do you sometimes wish you knew the whole picture so you could understand why you’ve been tasked a certain assignment? Have you ever been blindsided by change that impacted your job or work environment?

If so, you know how frustrating it is to work in an environment where communication is dysfunctional. In the work world, one of the biggest complaints of both workers and managers is bad communication. And, your relationship with your boss is the one that will probably impact your overall job satisfaction, as well as your career the most. That’s why it’s vital to proactively communicate with your boss. In the book How to Be the Employee Your Company Can’t Live Without, author Glenn Shepard phrases it this way: “Answer the questions your boss didn’t ask.”

This can mean volunteering for tasks before you’re asked, asking for help when you need it or telling your boss you are interested in career advancement opportunities. For more on this, check out our podcasts on the book. You can see how taking the initiative to communicate with your boss really can boost your career.

However, the best communication is a two way street. With that in mind, if you could tell your boss one thing they could do that would make your job easier, what would it be? Vote in our poll below.

Preparing for a Successful, Less Stressful Trip

Do you ever feel overwhelmed when you’re preparing for a business trip? Maybe you’re a seasoned pro and packing for such trips is no big deal. For some, like me, just trying to figure out what you need to bring on a vacation, let alone a business trip, is enough to cause a panic attack. From laptops to dress attire, packing for a trip is enough to shake even the most confident of travelers. If you tend to stress before going out of town, here are some tricks that will help you be better prepared for any trip.

Travel Light – Travel size items are great whether you’re going on a three day trip or a week long trip. Travel size lotions, shampoos, conditioners, cotton swabs, razor sets and other items that can be discarded when you’re finished, help lighten your load on the way back. Hotels often supply some of these items as well. Another option is to pack clothing items that can be interchangeable. Packing a solid black or brown pair of dress pants or skirt and wearing them with different dress shirts will not only allow you a variety of outfits to wear, but will also lighten your luggage.

Confirming Confirmations – Confirming your hotel, car rental agency, taxi or other reservations is always a great idea. This saves you from last minute surprises when you arrive at your destination. When confirming, make sure you get the name of the person you spoke with, and write it down along with the time of your phone call in case there are any discrepancies.

Making a List and Checking it Twice – Ever get on the plane and wonder, “Did I pack my dress shoes?” And then, a sudden wave of heat goes over your body as you begin to worry because you can’t remember if you did or didn’t. By making a list and checking it off as you pack, you can avoid that overwhelming feeling mid-flight of whether or not you packed all of your belongings.

Front Door Service – The night before you leave, set everything, I mean everything, by the door – your jacket, keys, tickets, wallet or purse, suitcase, shoes, anything that you want to take with you on your trip. That way, if you’re in a hurry to get out the door, you can be assured that you’ll still be sure to grab everything.

By following these tips, you will ensure that when the airline attendant says, “sit back, relax and enjoy your flight,” you’ll be able to.

Can’t Walk and Chew Gum

I reviewed my resume this morning. I’m not looking for another job – I was checking to see if I listed multitasking as a skill set that I possess. Thankfully it was not.

Attention everyone, “I stink at multitasking.”

At home I can do laundry, prepare dinner, empty the trash and check e-mail. What usually happens in the middle of this activity is I’ll lock up and forget what I was going to do. I’ll actually stand in the middle of the living room until I remember that I was headed to get a tissue.

Put me in front of the TV and rest of the world ceases to exist. My wife can ask me a question three times and I’ll not hear her. It’s frustrating to her because she multitasks well. She can have a conversation while reading a book and watching TV.

At work, my lack of multitasking ability is beneficial. Concentrating on one task and doing it well is, in my case, a stronger attribute because when I multitask to get everything done sometimes my work suffers.

When I approach a project, I break it down into multiple tasks. Take this blog post for example. I will research, write, edit, proof and post – five steps. That’s not multitasking – it’s accomplishing one task at a time. I have a to-do list each day of three to five significant work projects that need to be tackled one at a time.

I decided to admit my multitasking deficiency when I read an article in the New York Times that challenged “any man to talk on the phone, send a fax, reply to an e-mail, change a diaper, get a toddler a snack, monitor what your school-age children are watching on TV and add to the grocery list – all at the same time.”

I wasn’t up to the challenge. At best, I can listen to music while working, but that’s like counting breathing while walking as multitasking.

Do you think women are more naturally prone to multitasking? Are you a multitasker or a uni-tasker like me?

Don’t Make Me Use My Patronus On You

harry potter job searchHarry Potter. HARRY Potter. HARRY POTTER.

I can’t get away from him. He’s in the paper. He’s on the Internet, my radio and the television. I can’t escape him at the movies or in the bookstore (which I did not brave this weekend). All weekend I was force fed Harry Potter.

I wasn’t even safe at work, when at 7:55 a.m. Monday, a co-worker asked me if I bought the book and then offered me her copy since she was done with it.

That’s when I started thinking about what Harry Potter character she’d be (Ginny Weasley).

Who would I be? I was intrigued. I took several online quizzes at lunch and the results were inconsistent at best. According to the highly (non) scientific surveys I am the following HP characters:

Hermione Granger: Hermione is a wiz kid, so much so that at times people make her feel ashamed of her intelligence. She is a leader and will tackle anything she puts her mind to. However, she is a bit confused about her romantic interests (does not apply to me). When she goes with her gut instinct she is seldom wrong. In the workplace, Hermione would be ambitious and confident. However, she’d need a strong mentor or boss like Professor McGonagall to rein her in. Her desire to master everything could be her downfall by spreading herself too thin and burning out early.

Harry Potter: He is courageous and very loyal friend. He is not afraid of challenges and is always looking for adventure. Harry loves family but sometimes wishes he was just an average person, which he is definitely not. He is special and important. At work, Harry would be the one to question why something is done a certain way, and then he’d provide a better solution. In his unassuming way, Harry is an innovator. He’s the golden child with a one-way ticket to a corner office.

Draco Malfoy: He tries to influence people, but for all the wrong reasons. Draco picks on his schoolmates. He’s the classic workplace bully. His own insecurities feed his unhappiness and create the desire to harm others. Well, that and the fact that he rides his father’s coat tails and did not have the best family upbringing. One day he will cross paths with the wrong coworker (wizard) and lose his tough-guy status.

When I finished with the quizzes I thought about my high school teachers and how they resembled the Hogwarts faculty: geometry (Severus Snape), drama (Sybill Trelawney) and Spanish (Pomona Sprout).

I daydreamed some more and reflected on some of my past bosses. I ranked them according to how Voldemort-like they were. The list was impressive, but I realized I had never worked for a Dumbledore.

That gave me the motivation I needed. I could become a Dumbledore to my team. I might not ever make it, but it’s a much better path to walk than the path “He-Who-Must-Not-Be-Named” took.

Do you work with a Harry Potter character? Do you hide in fear when your Voldemort-esque boss turns the corner? I’d like to hear your stories.