At Work

Prioritizing Your Mental Health This Winter

2020 has been a tough year. COVID-19, social unrest, political drama, and natural disasters can all cause stress and mental fatigue. Add in less sunlight and a colder climate, and this winter might be rough for many workers.

According to the CDC, in the second quarter of 2020, “the prevalence of symptoms of anxiety disorder was approximately three times those reported in the second quarter of 2019 (25.5% versus 8.1%), and prevalence of depressive disorder was approximately four times that reported in the second quarter of 2019.”

Additionally, roughly 5% of people deal with Seasonal Affective Disorder, or seasonal depression. In an interview with USA Today, professor of psychology Dr. Lata McGinn noted:

“There’s less activity, there’s less socialization, there are less mastery activities, there are less pleasurable activities, so in general there is an increase in depression, not to mention job losses and losses of people. A combination of all those things, I think, would put us more at risk this winter.”

Essentially, even if you don’t suffer from Seasonal Affective Disorder, workers must prioritize their mental health this season. Following are methods to cope. (more…)

Have You Heard of the Sunday Scaries?

It’s Sunday morning, and you’re stressed. Your mind is racing. All you can think about are work deadlines and the things you’ll have to do on Monday. You had a relaxing Friday night and Saturday, so what’s going on? Is there something wrong with you?

Nope. This phenomenon, known as the “Sunday Scaries,” is incredibly common. In 2018, LinkedIn held a survey asking participants if they worried about the week ahead on Sundays. Eighty percent of respondents said they had. If you’re not sure how to cope, check out our tips below and reclaim your Sundays! (more…)

Defending Yourself Against Workplace Gossip

You’re doing your job, meeting deadlines and quotas, and then your boss asks to see you in their office. You aren’t expecting anything out of the ordinary; maybe this is to discuss a new project or a new addition to the team. But something seems off. Your boss doesn’t look happy, and the first words out of their mouth are “There’s been talk around the office that you’ve been…” And things only go downhill from there. (more…)

When the Customer ISN’T Always Right

What to do when you’re faced with an angry customer or client

The phrase “The customer is always right” has been used as early as 1905. Quote Insider attributes the saying to the Chicago retailer Marshall Field, although it’s possible he heard it from someone else. The meaning of the phrase is that companies and their employees should treat complaints seriously to avoid customers feeling ignored or cheated.

However, for anyone who has worked in a customer or client facing job, or even just peeked at some of the angrier folks on social media, the customer is in fact NOT always right. Customers should be respected, but when their behavior starts to get out of hand, what can you do to deescalate the situation? (more…)

Managers: What to Look for When Hiring Your Next Employee Post COVID-19

As local economies slowly recover from the slowdown caused by the COVID-19 pandemic, some business leaders are looking to start bringing jobs back to meet anticipated demands in their markets. Hiring managers have a large talent pool to choose from these days. But with so many qualified individuals, how can you make sure you choose the right employee? Poor hiring can cost an employer up to 150% of a workers’ salary, so before you decide to hire your next employee, it’s important to know what to look for in a perfect hire.

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Dealing with a Difficult Boss Remotely

Micromanaging from a distance isn’t fun.

Working from home has its benefits. You don’t have to commute to work, you can wear whatever you want, and you might have a bit more leeway in setting your own schedule.

However, there are definite disadvantages as well. And one of those is working for a difficult boss. Some managers might be great at managing their team in the workplace, but terrible at communicating remotely. Others may be less-than-stellar managers in general and managing remotely just makes their controlling tendencies even more evident.

Regardless of what type of remote boss you’re working for, we wanted to provide a few ways to make interactions easier.

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4 Tips New Managers Need to Know to Succeed

Your first managerial position can be both exciting and nerve-wracking. You want to show your company that you were the right choice for this promotion, but sometimes it can be hard to figure out where to start.

You may face some growing pains when you get started, so the key thing to remember is that you’re new to this management thing. It’s okay to take time to adjust to the role. Here are a few things to keep in mind.

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