At Work

Is Your Boss Empathetic?

And why does it matter?

Boss RelationshipsWe all have bad boss stories. Maybe you had a boss yell at you every day, never show up for work, or take credit for a project you completed solo. Or perhaps your manager just didn’t really care or acknowledge you at all.

All of those bosses are lacking one key trait—empathy.

In a recent study, Businessolver® found that 91% of CEOs “believe empathy is directly linked to a company’s financial performance, while 93% of employees say they’re more likely to stay with an empathetic employer.”

However, while 92% of CEOs think their organizations are empathetic, only 72% of employees agree.

To find out whether your boss is empathetic, look for the following qualities.

(more…)

Is Your Company Building Customer Loyalty?

One of the most powerful tools for building a successful business is a loyal customer base that freely advocates for the services or products companies provide. Even the smallest businesses can become a giant when the word gets out that they’ll go the extra mile to build positive relationships with their customers.

But that kind of loyalty isn’t created overnight. In fact, according to research from Yotpo, “37% of consumers say it takes five or more purchases before they consider themselves loyal to a brand.” So, businesses must be willing to put in the work to create a brand that inspires a devoted fanbase.

Check which of the following five methods your company is employing to build customer loyalty and let us know how they did in the comments section below! (more…)

When (and How) to Request a Mental Health Day

Keep your brain healthy and strong.

Work is hard. In addition to normal job responsibilities, you also have to deal with other people. And sometimes stressful conflict can pop up with co-workers, bosses, vice-presidents, and even higher up the chain.

Occasionally those interactions go swimmingly. And occasionally they don’t.

As defined by Merriam-Webster, a mental health day is “a day that an employee takes off from work in order to relieve stress or renew vitality.”

Sounds nice, doesn’t it? If you find yourself dreading driving to the office every morning, bringing work home with you (either physically or mentally), or flinching every time your phone rings, it’s time for a mental health day.

Here are a few signs it might be time to rest the ol’ noggin. (more…)

Slips, Trips, and Falls in the Office

When we think of workplace injuries, our thoughts turn to accidents on construction sites or unfortunate incidents involving warehouse fork-lifts. However, plenty of injuries happen in offices every day.

From tripping over electrical cords to slipping on someone’s spilled lunch, you never know what could cause an injury. Here’s a handy flyer to make sure you end up safe and sound.

 

Poll Results: How Often Do You Change Your Passwords for Your Work Devices?

Here’s what you had to say.

People like to hack things. If you don’t change your passwords often to protect your information, you’re putting yourself (and your company) at risk.

But changing passwords and keeping up with them is tough. And, honestly, more than a little annoying.

To find out whether our readers are changing their passwords enough, we put out a two-question survey earlier this month. Here are your responses:

(more…)

How to Deal with Workplace Gossip

Stay positive and dodge the drama.

Humans like to gossip. It’s fun to talk to your co-workers about managers that might be less-than-perfect, or project members that just aren’t carrying their weight. You get a certain buzz from feeling like you’re “in-the-know” on a juicy situation.

It’s something we all do. But there are plenty of reasons to minimize gossiping in the workplace, especially if you want to grow your career. Let’s dig in.

(more…)