Tag Archives: follow-up

Holiday Weekends Are a Great Time to Network

holiday_weekend_networking_webWith the Fourth of July holiday right around the corner, many Americans will find themselves traveling, camping, enjoying cook-outs, and gathering with family and friends. While it’s a great time to make memories and enjoy a firework show, it’s also a prime time to make sure you’re thinking about your career.

How can a holiday weekend make an impact on your job search? It’s all about networking. Whether you’re planning to attend a neighborhood pool party, barbeque with friends, or participate in a community event, there’s always an opportunity to network and make connections that could help you on your career path. Take a look at these tips for enhancing your summer holiday through the power of networking.

Be friendly.
You never know who you may run into at a social gathering, so it’s always important to put your best foot forward. In fact, it’s a commonly held belief that people will form an impression of you in the first seven seconds. When you meet someone new, consider it an informal job interview. Be friendly and positive and don’t be afraid to talk about your hobbies, what you enjoy doing for work, or your career goals. Even if the person you’re meeting doesn’t seem to possess any direct connections to a new job or company you want to work for, they may know someone who does. And, the first impression you give them could make or break your chance at that relationship.

Give yourself value.
When you meet someone for the first time, it may be easy to talk about yourself and share your career goals with the other person. While it’s important to introduce yourself, make sure you also allow your new connection time to speak. And don’t forget to give yourself value by explaining what you can do for the relationship. If you have experience, certain skills, or training that could benefit the other person, make it known. For example, if you’re an experienced welder and you find out your cousin’s friend owns a machine shop that’s looking for welders, be sure to introduce yourself and make your skills known.

Share your contact information.
If you happen to meet someone with connections or a job they’re trying to fill, make sure you get their contact information so you can follow up with them after the holiday weekend. You may want to consider carrying around business cards with your name and contact information for networking purposes. Keep a pen handy so you can write a note on the back of the card, like “Jim’s BBQ” or “Sarah’s Firework Stand” so they will remember where you met when they find your card after the holiday weekend. You may also consider sharing your LinkedIn profile with any new connections. If you have a smart phone or tablet handy, you can even look up the profile of those you network with and add them as a connection before you forget.

Don’t forget to follow up.
After the holiday weekend has ended, consider sending your new contact a handwritten note thanking them for their time or interest and asking if there’s a convenient time for you to meet and further discuss the open position or your career goals. Sending a quick note through email is another way to make a memorable impression and keep your name at the forefront of your new connection’s mind.

How do you plan to network during the holiday weekend? Have you made a job connection through a social event? Share your tips in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

How to Interview Your Next Boss

interview_your_next_boss_webDuring most interviews, there comes a point when the interviewer turns the tables and asks if you have any questions for them. Though this may be intimidating if you’re unprepared, it can also be a great time to stand out from the competition with some well-crafted questions of your own. Plus, asking questions about the job, the company, and your future employers’ goals helps you learn more about the job.

The Right Questions
The next time you’re faced with this question during an interview, don’t panic. While some questions will emerge from the conversation you have with your interviewer, there are some back-up questions to have ready just in case. To help you have an even more successful interview, consider the following questions:

  1. How do you evaluate a person’s performance in this job? What are the important milestones that show they’re successful?
  2. After this person starts work, what tasks would you expect them to accomplish?
  3. How much travel is expected in this position?
  4. Can you tell me a bit about the make-up of the team? How does this position fit into the rest of the department?
  5. What are your goals for 2015 as a department/team/company?
  6. What does a typical day here look like? What are the hours, and what are the norms when it comes to working overtime or answering email after hours?
  7. What do you think are the major events or trends that have shaped your company’s plans this year?
  8. What do you enjoy most about working here?
  9. What is your career story? How did you get this current role?
  10. Does this company have a strong social media presence? What are the norms for using social media here?
  11. What does a typical career path look like for the person in this role?
  12. How has this position evolved since it was created? Is it a new position, or a vacancy?
  13. How do people within the company communicate? Are there regular staff meetings, or is email the main form of communication?

The Wrong Questions
While these are great questions to keep the conversation going during a job interview, there are some questions you should avoid.

  • Don’t ask your interviewer what the company does. This shows that you didn’t research the company before you arrived and may suggest a lack of interest in the position.
  • You should also avoid asking about time off for vacations, as discussing previous commitments before being offered a position is generally frowned upon.
  • Avoid asking about salary during the first interview, and don’t come right out and ask if you got the job. This puts interviewers on the spot and makes you seem impatient. Instead, consider asking about the next steps in the process and following up with a thank-you note.

What are your go-to questions during a job interview? Share with us in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

Ask a Recruiter: How to Follow Up After an Interview

ask_a_recruiterNavigating the job search, acing interviews, and creating resumes can be challenging. We know there’s a lot to learn about these processes, and we want to help you by answering your questions. Our very own industry experts at Express Employment Professionals are posting their recruitment and hiring answers right here on the Movin’ On Up blog.

Question:
In the third installment of our series, “Ask a Recruiter,” we’re excited to feature a question from Movin’ On Up reader Sam.

Sam asks, “I always feel like I’m being too pushy when I follow up after an interview. When is the appropriate time frame for a follow-up, and what are the best methods for doing so?”

Answer:
This is a great question! Unfortunately, there isn’t one single strategy that will work for all instances. Some recruiters might find your follow-up instincts pushy, while others may be thankful that you’re staying in contact. That being said, setting appropriate expectations during the initial conversation is the key!

One good practice for establishing these expectations is to discuss the next steps with the interviewer before leaving the interview. By doing this, your call or email won’t come as a surprise. Instead, it will be clear that you’re simply following up as the two of you discussed. Ask the interviewer what their preferred method of communication might be, and what their timeline for filling this position looks like. You should also relay to them what your expectations for feedback might be, and discuss your communication plan should the process exceed that timeline.

If your expectations aren’t the same as the interviewer’s, this is the place where they can help re-align what will happen next, and when. Get their permission to follow up at a certain date and time, and then reference that permission when you speak to them again, or on any voicemail or email you send.

Another issue that can arise when proper expectations haven’t been set is that one party ends up doing all of the communicating. This is where that “pushy” feeling comes into play. Have you ever found yourself doing this? You call, leave a message, call back again, leave another message, send a couple of emails, and still don’t hear anything back from the recruiter. How frustrating!  I’m a firm believer that the squeaky wheel gets the oil, but it’s also very easy to overdue your follow up. If you leave a voice or email message, give that recruiter time to follow up with you. If you try to reach out to them again, say within 24 hours, try not to leave a second voicemail. Recruiters often have many job orders they are working on at one time in addition to a very wide assortment of other tasks they must accomplish each day. If you’ve set expectations correctly, and followed up as you said you would, you’ll hear from them as soon as they’ve got news to communicate!

Thanks for asking, Sam! And thank you to Joe Paquette from Express for providing the answer!

Do you have a question about the job search, hiring, or recruiting process? Now’s your chance to have your question answered by industry professionals who find, interview, and hire people every day. Ask your question in the comments section below and check back soon to read what our experts have to say!

Check out previous installments in the “Ask a Recruiter” series:

Movin’ On Up is brought to you by Express Employment Professionals.

The Results Are In: What Causes Communication Breakdown in Your Job Search?

communication_breakdown_poll_smallThere are a number of factors that can make or break your chances of landing a job. Your resume, the interview, and how you follow up with potential employers can positively or negatively affect your job search.

One factor that plays a significant role in your job search is communication. Clear and concise communication is important in all areas of your life, and your job search is no exception. Since communication is such a big factor in landing a job, we asked Movin’ On Up readers what causes communication breakdown in their job search.

What Readers Think
With 35% of the votes, “lack of follow up from the interviewer” was the number one answer to what causes communication breakdown. “Unclear job postings” earned 22% of the vote, followed by “unmotivated workers/interviewers” with 12%.

Other answers included “the job application” with 7% of the votes and “poor leadership” with 5%. “Stress” also earned 5% of the votes, and “lack of planning” received 3%.

Additionally, 10% of respondents selected the “Other” option in our poll and left responses including:

  • Poor interviewer planning
  • No response to applications
  • Online applications, which remove personal communication
  • Use of internet to screen applicants

What Leaders Think
Interestingly, in a similar poll on Refresh Leadership, the Express blog for business leaders, the areas of communication breakdown don’t seem to match for employers and job seekers. While “poor leadership” only received 5% of job seekers votes, it was the number one response from business leaders (33%). Likewise, the number one response from job seekers was “lack of follow up” with 35% of the votes, while only 10% of business leaders selected this option.

Since the number one factors causing communication breakdown seem to be very different for job seekers than they are for business leaders, it’s no surprise that there may be a lack of communication in the job search. To help you better your chances of landing a job, take a look at the factors Movin’ On Up readers selected. If lack of follow up from an interviewer is affecting your job search, take the lead and follow up with them yourself. If unclear job postings are holding you back, reach out to the recruiter or hiring manager and ask for clarification. Doing so shows you have a clear interest in the job.

Likewise, take into consideration what business leaders are experiencing. Many business leaders reported that unmotivated workers were a source of communication breakdown, so break the mold by showing motivation and interest in the job. Show up to your interview on time, have an excellent resume ready, and follow up with the interviewer frequently.

How do you plan to use these results to help with your job search? Let us know in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

5 Tips to Communicate with Hiring Managers

communicate_with_hiring_managersSome job seekers think a top-notch resume is everything they need to seal the deal on a new career opportunity. It’s definitely part of the process, serving as your go to tool to help get your foot in the door at a company and hopefully land an interview with a hiring manager. But, once you land the interview, the real pressure begins. An interview usually means that you’re a top candidate for a job but are still in competition with a few other equally qualified individuals.

So, how do you become the standout applicant who gets the offer? Here are a few top tips on what hiring managers are looking for and how to communicate with them to increase your chances for success.

1. Be professional.
From your very first email or phone call with a hiring manager to the end of your interview process, you are being observed for your professionalism. In all communication, respond in a timely manner, check your spelling on emails, and keep your tone kind and business focused rather than personal. Once you have been asked to come in for an interview, brush up beforehand on your business etiquette tips and ways to dress to impress. Remember to arrive 10 minutes early with extra copies of your resume and a notepad in hand. Your goal should be to make a great first impression and then continue impressing those you meet.

2. Be genuine and show your personality.
Hiring managers are going to work with you if you get the job and are also going to be held responsible for hiring you, too. So they want to make sure you’re a good fit for the company’s culture and the team you’d be working with. Being in competition with other applicants who are also trying to make a great impression, you need to show the hiring manager why you’re the best fit. Connect with their personality during the interview and the odds will be more in your favor.

3. Know your motivations.
A hiring manager is curious about your motivations. Why are you looking for a new job? Why are you applying for this job? Why do you want to work for this company? What are your biggest career motivators? Be ready to speak to these questions honestly, positively, and professionally. A hiring manager will also check to make sure what you say matches up with the research they’ve done on you and what your references say about you.

4. Do your homework.
The interviewer wants to test your knowledge about the company and the job you’re interested in. You should be prepared to talk about what they do, know how long the company has been in business, if there are multiple locations, and what types of programs they offer. You’ll also want to be ready to explain how your skills fit the position and duties of the job. Do your homework in advance and know why you’re the best candidate for the company.

5. Follow-up after your interview.
If you really want the job you applied for, don’t forget to send a thank you to the hiring manager. They took time out of their day to meet with you, so the least you can do is thank them. Although it’s great to write a thank you and mail it, that takes a little time. A nice email sent a few hours after your interview will accomplish the same objective of letting them know you appreciate the time they took to interview you.

Share some key points you learned about the position and the organization, re-emphasize why your abilities are a great fit, and communicate your excitement about potentially joining the team. Hiring managers are waiting for this information to see if you’re seriously interested.

Hiring managers want what’s best for their company so keep these tips in mind and you’ll be well prepared to ace the interview.

Do you have any other advice on how to communicate with hiring managers? Share your thoughts in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

Give Thanks: The Importance of Following Up

thank_you_note_webThe big job interview you’ve been stressing over and preparing for is done, and now you can breathe a sigh of relief. However, if you think your part in the interview process is done and you’re just waiting to hear back, you’re missing out on a great opportunity to shine.

As Thanksgiving approaches, it’s important to think about how you can show gratitude in all areas of your life. For example, giving thanks after an interview could be the deciding factor in a job offer. According to some studies, only 10% of job candidates follow up after a job interview with a thank-you letter. Don’t assume the interviewer knows you are thankful – take the time to actually express your gratitude. If you’re among that 10%, you have the perfect opportunity to stand out.

So, how do you handle this important post-interview correspondence? Give thanks by using these six tips below.

1. Follow up quickly.

As soon as your job interview is over, send a follow-up email or letter to the company. Following up is a critical step in showing your continued interest, but don’t pester the recruiter. A carefully written thank-you note or email will help keep your name at the top of recruiters’ lists.

2. Make the message personal.

Don’t send a standard thank-you template to every person who interviews you. Find the significant points you discussed in the interview and mention the little details you learned about the company and the interviewer. This shows that you not only paid attention during the job interview, but remembered what the company thinks is important.

3. Always say thank you.

The first line of your message should always start with sincere gratitude for the time and interest of the interviewer. After that, be specific about how your experience and skills can benefit the company. Add any other skills that you didn’t get a chance to talk about during the interview, and end the message with another heartfelt thanks.

4. Fit into the culture.

When crafting your message, consider the company culture. If the company is more traditional, craft your thank-you letter in a more formal manner with a hand-written thank-you note or business letter. In some instances, an email may be more appropriate.

5. Proofread and proofread again.

Before you send your thank-you note, proofread it. Then proofread it again. Have a friend or family member proofread it after that. A well-written thank you falls flat if your note is full of errors or if you spelled the interviewer’s name wrong. Be conscientious when crafting your thank-you letter.

6. Follow up, but don’t pester.

Once you’ve sent your first thank-you message, allow for a week to pass before contacting the company again. During your interview, you may also ask for a general time frame as to when to expect an answer. If you didn’t get the job, request feedback on how to improve your interview skills, and follow up any feedback with another thank-you message.

You can’t go wrong by expressing thanks. Whether you aced the interview or bombed it, you at least had the chance to show off your potential. Interviews are stressful for both the job seeker and the employer, but a well-crafted and sincere thank-you note can ease the agony of waiting to hear back.

What tips do you have when following up after a job interview? Share your thoughts in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.

4 Secrets of Hiring Managers

hiring_manager_secrets_webGetting an interview is a great first step to landing a job. But, how do you ensure you’re a top pick for the position when you meet face-to-face with the hiring manager? We asked four hiring professionals from Express Employment Professionals to share their secrets from the initial phone call to the follow-up in order to help you stand out in your next interview.

Secret #1: The first impression is hard to change.
You only get one chance to make a first impression. Sometimes that first impression may be through a phone call or email, so don’t forget to act professional in non-face-to-face interactions. “A candidate who responds quickly and has a professional demeanor over the phone, in email, or on my voicemail is someone who usually excels in person,” said Lee Wenninger, owner of the Fishers, IN Express office.

Lauren Chandler, a recruiter at the Howell, MI Express office, agrees. “Did the person arrive on time, call back when they were supposed to, or follow up when they should have? This could be a big indicator of whether or not they will be a dependable employee,” she said. “They’re basically on an audition with us, and they have to pass our audition to get to the next one.”

If your first impression happens to be during an interview, be as professional as possible. Here are a few things Joe Paquette, a consultant at Express, looks for in an ideal candidate:

And, don’t forget to be respectful to the company’s receptionist or anyone you come in contact with. “I always ask staff members how they were treated by someone who is applying internally,” Joe said.

Secret #2: The reason you’re looking for a job matters to employers.

Before your interview, you may want to ask yourself why you’re looking for a job. For many jobseekers, finding a job is essential because they aren’t currently working. But, if you’re looking for a job due to other reasons, be honest about why you’re searching. If you indicate on your resume that you’re “looking for additional opportunities,” some hiring managers might see this as a disguise for more serious reasons, like challenges or issues working with a team member or manager.

“I dive into past work history to look for patterns,” Joe said. “I ask the candidate what they think their previous or current supervisor would say about them personally, and I follow up with that supervisor to see if their thoughts are the same.”

If you’re looking for a new job due to challenges in your current one, turn it into a positive. Emphasize how your past experiences have prepped you to become successful in the role you’re interviewing for and give helpful examples.

Secret #3: Asking questions shows interest in the job.

If you land an interview, be prepared to not only answer questions, but to ask some of your own as well. According to Joe, asking questions throughout the interview process shows that you’re interested in the position and driven to succeed. To get ahead of the game on this hiring manager secret, remember to:

  • Research the company you’re applying for and make a note of important information, like the date they were founded, the name of the CEO, and the company’s core values.
  • If you’re given the name of your interviewer beforehand, research them as well. Find out about their educational background and interests in case you can use them in the conversation.
  • Develop a list of questions you may have about the company, the role you’re interviewing for, or the hiring process.

Showing interest in the job or company you’re applying for goes a long way, according to Carrie Smith, a recruiter for the Howell, MI Express office. “If they seem uninterested in the opportunity to be here, I find myself being uninterested in them as well.”

And, when you’re answering a question, try not to talk forever. “Nothing takes you out of the top category quicker than not being able to get to the point. Answer the question, then elaborate if needed,” Lauren said.

Secret #4: A follow-up note is very important.

Following up after an interview is important to hiring managers. Send an email or letter after your interview to say thanks and provide any details you may have forgotten during the interview. And, don’t forget to emphasize your interest in the position. If you don’t have the email address for your interviewer, do some research to find their contact information or call the company and ask for it.

If your interviewer gives you something to do after the interview, like performing a test or providing a sample of your work, do it. And, do it quickly. According to Joe, giving an interviewee a task lets hiring managers see how much time, effort, and thought the candidate puts into that task and if they are someone who can take direction. If you don’t complete the work you’re given, it could put the brakes on your interview process.

“I run from someone who doesn’t complete the task or sends me something without a lot of thought put into it,” Joe said. “It’s fine not to understand the task, but someone who is serious about the job will follow up to get more details if they’re stuck.”

How do you ensure you’re a top pick during an interview? Share with us in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.