Tag Archives: reference

How to Say Thank You to Your References

Thank You CardIf you’ve recently landed a new job, you probably didn’t get there by yourself. After all, your resume doesn’t impress without references willing to verify your experience, expertise, and talents.

So, it’s very important to say thank you to your references. However, the type of thank you depends on your relationship with the reference and the company culture they work in.

While email has become a very accepted form of communication, it also takes little or no effort. To really show your appreciation, you might want to go a step further.

Consider the Relationship

A Corporate Connection – If your reference is a former manager or mentor who works in a traditional environment, consider a typed, personal letter on your professional stationery.

Be sure to say “thank you” as opposed to the more casual “thanks.”

A Colleague and Friend – If your reference is a friend as well as former colleague—a part of your “work family”— consider sending a greeting card. Cards make the recipient feel special. Your message should be as warm and familiar as your friendship.

High Tech Connections – If your reference works for a very modern company that runs everything on the cloud, your thank you should reflect that culture. An app like Thank You Pro (App Store for iOS) or Thank You Messages (Google Play for Android) makes it easy to create a digital expression of your gratitude.

Finally, make sure your message includes the following:

  1. A genuine expression of appreciation
  2. Your new job title and business contact information
  3. A reminder that you would like to stay in touch

In an age when the average worker stays in a job for fewer than five years, according to the Bureau of Labor Statistics, you can never have too many professional contacts or references.

Build Your Power Team of References

power_team_references_webIf a potential employer reaches the point where they ask for your references, be happy. Checking references takes time and effort, so usually only candidates who are serious contenders for the position make it to the references stage.

References are people who can speak knowledgeably about your skills, experience, and work habits. Because references have the power to make or break your chances at landing the job, having a list of strong references is very important. Do you have a powerful list of references?

Because pulling together a strong group of references at the last minute can be difficult, let’s take some time and see how you can start developing your “power reference group” right now.

Who You Should List As References
Power references shouldn’t be your mom, a family member, or your best friend. Instead, they should be people you have worked with, worked for, or know professionally. It’s important that your references also have strong qualifications, character, and reputation.

To identify good candidates for your power list, consider:

  • Co-workers at all levels. Don’t just stick with those in management, but also consider your peers as well.
  • Customers or clients you’ve worked closely with in a previous job.
  • Professors, if you are right out of college.
  • Supervisors at an internship or apprenticeship.
  • Leaders you’ve had contact with through avenues like volunteer activities.

How To Build Your List
Now it’s time to select and build your reference list. Following these steps can help you get your list in shape:

  • Select at least three top references.
  • Contact each one to ask if they can be included on your reference list.
  • Let them know what types of jobs you are applying for, or, if you have the job listing, which skills you’d particularly like them to emphasize.
  • Provide them with your resume, awards, and other career material so they can speak intelligently about your accomplishments.
  • Do not ask them to lie.

Keep Multiple Lists
Another thing to consider is having a different list of references for different jobs. While a community leader or professor may have more pull with a nonprofit, using a former employer, public figure, or company executive may work better for a larger company.

Also, make sure to rotate your references so they don’t get burned out by too many reference calls.

Once you’ve qualified your references and have a good idea of which to use, create a document that includes each person’s name, title, company, email address, phone number, and your relationship to him or her.

Lastly, don’t forget to send a thank-you note to all your references who have agreed to help you land the job.

Do you have any tips on how to find quality references? Share your stories with us in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

Ask a Recruiter: How to Build a List of References

ask_a_recruiterNavigating the job search, acing interviews, and creating resumes can be challenging. We know there’s a lot to learn about these processes, and we want to help you by answering your questions. Our very own industry experts at Express Employment Professionals are posting their recruitment and hiring answers right here on the Movin’ On Up blog.

Question:
In the second installment of our new series, “Ask a Recruiter,” we’re excited to feature a question from Movin’ On Up reader Anthony.

Anthony asks, “What do you do if you were terminated from a job and when you ask for a reference, the manager says they can’t give you a reference, only a phone number to call for verification of employment?”

Answer:
In an ideal situation, your previous employer would provide your potential employer with all the details needed for you to land your next dream job. However, most companies don’t offer specific details about previous employees – regardless of whether you left the company after termination, down-sizing, or by choice.

Employers do this to protect both their company and you. If an employer is called to provide information about a previous employee, they must be careful to provide factual and well-documented information. To avoid claims of defamation and to restrict giving out any confidential or protected information, many companies have strict policies in place about providing references for past employees. Some companies will only share basic information, like the length of employment or positions held.

Keep in mind that when an inquiry call is made about a previous employee, some companies send these calls straight to the Human Resources department. From there, only your dates of employment along with other small details are released.

I’m betting your previous manager doesn’t have a choice but to direct people to HR to handle referrals. Instead of listing your manager as a reference, I would consider asking a previous co-worker to be a referral. If you worked together at the same company, they can talk about your work ethic and what it was like to work alongside you.

Since the information shared from company to company varies, it’s generally unknown what a potential employer may be able to learn through a reference. Play it safe by choosing references who can easily speak about your experience and skills as they relate to your job performance. These people may include previous teachers, co-workers, or mentors. And remember to ask for permission from anyone you list as a reference so they are prepared for calls from your potential employers.

Thanks for asking, Anthony! And thank you to Blake Whisenant from Express for providing the answer!

Do you have a question about the job search, hiring, or recruiting process? Now’s your chance to have your question answered by industry professionals who find, interview, and hire people every day. Ask your question in the comments section below and check back soon to read what our experts have to say!

Check out previous installments in the “Ask a Recruiter” series:

Movin’ On Up is brought to you by Express Employment Professionals.

What Makes a Good Reference a Great Reference?

Job seeker and referenceLet’s say you find that perfect job opening. The job duties, hours, and requirements fit your career goals perfectly. Your heart starts to skip a beat as you think about the new opportunity you’ve discovered. You read through the list of requirements while your mind goes through a checklist of updates for your resume and cover letter. Suddenly, you get to the last sentence, “Please attach references with resume and cover letter…” Your excitement fades to panic as you wonder who you would ask and if they would let you list them as a reference.

How many should I list? Who should be included? How well do I know these people I want to by my reference? These are all questions that one usually asks at this point in the job search. Gathering a list of references can be a struggling point for many job seekers who are just starting out and haven’t built a strong network to pull from yet. It can be difficult, but here are some guidelines to help you pick and grow the best references that will help you get a job.

Combine
Variety is a great way to strengthen your list of references. When you have variety in your list, you can have contacts who know you from different perspectives and can make a positive statement about your skills, work habits, and other qualifications. This can make you look like a well-rounded candidate to employers. When submitting references, consider references from three aspects of your life:  professional, academic, and personal.

Professional references can highlight your specific skills and abilities that apply to the open job. While you should look for the most senior-level co-workers or leaders, you don’t have to list strictly supervisors or managers. Find a co-worker or manager who knows your work ethics and will give you praise. Professional references can also include vendors who you have worked with closely with in a position.

Academic references are great if you have just graduated from college or technical school. Not only can they help you find a job in your industry, they also can attest to your knowledge base and study habits. If you’ve been out of school for more than four years, and employed, focus on professional references a little more.

Personal references are considered weaker than others, but they can be used to your advantage. They don’t have to be just friends or family. If you volunteer or participate in community events, consider listing leaders who can vouch for your commitment and the soft skills you demonstrate outside of work.

Check out our list of good references to help you get an idea of who you can include in your list.

Contact
Once you’ve asked the reference to be listed, and they agree, that shouldn’t be the last time to talk to your reference. It’s important to keep in touch with your references to update them on your accomplishments and what you’ve done during your job search. You want to be fresh on their mind and current so they can provide that information to potential employers. Let them know when you’ve applied and interviewd for positions so they can expect a call.

Get your references involved in your job campaign. Let them know what you are looking for, update them on any progress you have made, and inform them of what jobs you’re seeking and what specific qualities your would-be employers want. Maintaining contact with your connections will help strengthen your list and give you more options to choose the right references for your job search.

Coach
While your references know of your skills and accomplishments, they might not know how to say it and what to expect. Some of your personal references might not have had much experience answering the questions in a manner that can make you desirable. Research some of the common questions employers ask references and send it to your references along with a copy of your resume to help them be prepared.

If you want to go a more drastic route, there are job reference companies that contact each of your references and report back to you what they said about you. These shouldn’t be necessary since you should have a trusting, working relationship with those on your reference list. But, the option is there if you genuinely feel like you need them. Overall, use your best judgment when coaching your references.

Getting a job can be much easier when you have references who can vouch for your hard work, dedication, and accomplishments. Once you are offered a job, don’t forget about your contacts and make sure to show your appreciation. Tell us about your favorite references. What made them unique or helpful? Why did you want them to be a reference and how did you meet them? Sound off in the comments below.

3 Tips on How to Ask Someone to be a Reference

References are a vital part of your job search because they can attest to the quality of work you do and your work ethic. Your references should usually be individuals who are familiar with your work history and know enough about you that they can give valuable and detailed feedback to a potential employer. When possible, your references should also be people who are influential in your industry. Some examples of possible references you could use include former bosses, professors, supervisors, co-workers, and customers.

Once you’ve compiled a list of people who meet the qualifications and you are sure they will represent you well, you need to ask them if they’d be willing to be a reference for you. If you’re a little unsure on how to approach a potential reference, check out these tips to help get you started.

Contacting them? Phone calls, e-mails, or lunch meetings are all great ways to contact someone to be your reference. But, consider your relationship with a potential reference when deciding the best way to ask them. For example, if you aren’t on a first name basis with a former professor, or if you know their schedule is very busy, then meeting for lunch might not be the best option. Sending an e-mail and following up with a phone call might be a better option.

If you have a mentor, consider making a phone call to them rather than sending an e-mail because chances are you know them well and a phone call allows you to be more personable. There are many ways to contact a potential reference, so be sure to pick the one that’s right for the relationship you have with the individual.

What do I say? When asking someone to be a reference, there is specific information you want to make them aware of. Tell them why you chose them as a reference, what career choice you have chosen, and which potential employers might be contacting them. Give them a copy of your résumé and go over it with them. Be sure you have their correct contact information, company, and title. Also make a sidenote of how they prefer to be contacted. Inform them about what you have been up to and what you’re currently doing. Remember, the more information you give them the easier it is for them to recommend you to a potential employee. And make sure you thank them if they are willing to be a reference for you.

How do I follow up? After you’ve gotten permission to use someone as a reference, send them a thank-you note. This simple gesture will show them how thoughtful you are and will let them know you are grateful for their influence and impact in your life.

A good reference can go a long way to helping you land your dream job. So make sure you provide them with the information they need to give you the best recommendation possible. And, be sure you follow up to let them know how much you appreciate their willingness to be an advocate for you.

Other Resources:
Top Ten Go-To People For a Good Job Reference
5 Steps to a Brilliant Reference List

Getting a Good Job Reference After You’ve Been Laid Off

No one wants to hear the dreaded words, “I’m sorry, but I’m going to have to let you go.” But, if you’ve been let go, these words don’t mean it’s the end of your career life. As difficult as it might be, you have to shake off the blues, get your résumé handy, and set out on a job search for a new start.

As you search for a new career, you’re going to need some references to help you out. How do you get good references after a layoff? Where do you look? Check out these categories to help you in your reference search.

  1. Previous managers – If you were laid off for a non-performance related work issue, you can go back to your previous manager for a reference. If the only reason they let you go was because of cutbacks, they should be willing to recommend you and your work.
  2. Former co-workers – Your co-workers work closely with you on a daily basis. They know what your work ethic, abilities, and attitude are like. Although they can’t provide you with an official recommendation on behalf of your previous company, they can provide you with a personal reference at their own will. Consider asking a former co-worker that you had a good relationship with.
  3. Business Acquaintances – In your career, you have more than likely come in contact with others in your industry through professional meetings and networking functions. Look to  those individuals who know you and have a relationship with you.
  4. Former customers – If you interacted with clients and customers in a previous job, you can ask them for a reference about your abilities and professionalism. They can recommend you on a specific project you did well for them and the positive impact you made on their business.
  5. Former professor or instructor – If you haven’t been in the working world for very long, you can refer back to a former professor to aid in your career search. They can tell prospective employers about your academic abilities, work ethic, previous internships, etc.
  6. Volunteer manager – Volunteering is a great way to build your résumé when you’re between jobs. Seek out those positions that relate to your skills and background, so you can showcase your abilities. The volunteer manager can recommend any good work that you do. Although you aren’t getting a salary for doing volunteer work, you are still doing valuable work.

If you’re currently seeking a new job, view this as an opportunity to have a fresh start and seek something you want to do and will enjoy. Take these six reference possibilities into consideration as you embark on your search. Just remember to get their permission before you list someone as a reference and always send a thank you note for offering their help.