Tag Archives: refresh leadership

Refresh Leadership Simulcast 2016 – Live Blogging

imageToday, Express Employment Professionals is hosting a leadership event featuring speakers including author Marshall Goldsmith, former NBA player Shaquille O’Neal, and motivational speaker Kaplan Mobray.

As the event occurs, we here at Movin’ On Up will be live blogging the speeches and bringing you the highlights from the event. So, keep reading as we update this blog post with job search advice, leadership wisdom, and stories of hope straight from our celebrity speakers.

Marshall Goldsmithimage
Marshall Goldsmith is an author, editor, and leadership expert who has sold more than two million copies of his books and has written three New York Times bestsellers. He has written 35 books and is ranked as the #1 executive coach in the world by Global Gurus. Here’s what Marshall had to say:

“You can ask a person one question to determine their level of belief: Do you want to bet on it?”

When it comes to changing the behavior of others, “If they don’t care – don’t waste your time.” Further, “If you don’t care, don’t waste your time.”

“If you want to improve, it has to come from your heart. If your motivation doesn’t come from your heart, you won’t do it.”

“Next time you get into that ‘I gotta win and I gotta be right’ mindset, take a deep breath and ask yourself, what am I winning?”

“In the game of life, you’re all winners.”

Marshall’s steps for developing yourself as a leader and partner:

  • Ask – “How can I be better?”
  • Listen – Don’t make excuses; listen.
  • Think – Avoid speaking when angry or out of control.
  • Thank – Don’t punish the messenger.
  • Respond – Ask for ideas for the future, not more feedback about the past.
  • Involve – Set a clear goal, write it down, and get people to help you achieve it.
  • Change – You have to follow-up and stick with it to make a change.
  • Follow Up – Frequency is more important than duration.

“As a leader, what should I do if I make a mistake? Apologize.”

“Don’t pick a  laundry list of things to improve. Just pick one thing and try to get better.”

  • According to Marshall, we are the best person to blame for our problems.

Marshall suggests never promising to do everything people say. Leadership isn’t a popularity contest. Instead, listen to everyone’s suggestions and involve them.

“We can all get better at something.”

“It is much easier to change behavior than it is to change perception.”

“In leadership, it does not matter what we say, it matters what they hear.”

Marshall has a challenge: Write down questions that are important in your life, and answer every question with a “yes,” “no,” or number. Fill it out every day. You’ll find that our values are easy to talk about, but hard to live.

Examples of these questions include: “How many times did you try to prove you were right when it was not worth it?” Or, “How many angry or destructive comments did you make about people today?” “How many push-ups did you do?” “How many minutes did you write?” “Are you up-to-date on your physical exam?”

“Get in the habit of writing what is most important in your life every day, and testing yourself on the values you believe in.”

“If you really want to be the person you want to be, measure it every day.”

“Don’t be ashamed if you need help. We all need help.”

“What we measure in life drives away what we don’t measure. Often times, we measure the wrong things and we don’t measure the right things.”

“Be happy now. If you have a dream, go for it,” Marshall said. “Whether it’s a big dream or a small dream, if you don’t go for it, no one else will.”

Marshall’s business principles: “Life is short, have fun. Do whatever you can do to help people. At the end of the day, that’s what matters. Go for it. You’re not going to always win, but at least you try.”

Shaquille O’Nealimage
Known for his professional basketball career, Shaquille “Shaq” O’Neal is also a powerful media personality and business leader, as well as an NBA analyst and investor. Here’s what Shaq had to say:

At a very early age, Shaq became a leader both on and off the court. To accomplish his goal of being named with the great players in the NBA, he made reminders for himself to help him get there.

“You learn from your mistakes and you move on.”

Shaq’s advice to young people:
“Educate yourself about finance. Educate yourself about business because it’s not about making the money, it’s about keeping it.”

“I learned from a lot of people’s failures on how to do certain things.”

“My mother is my favorite person, and I never want to let her down.”

Shaq’s advice to kids: “Listen to your parents.”

Shaq says the happiest day of his life was receiving his doctorate degree. When he wanted to ensure he was taken seriously in business meetings, he pursued his master’s degree, and his doctorate soon after.

When asked what advice he hopes his kids learn from him, Shaq said, “Be humble, always have a generosity gene, be thankful.”

“You have to trust in your teammates. As a leader, you have to lead in a way so people follow you because they want to, as opposed to because they have to.”

“As a leader, you create more leaders.”

“You can do nothing by yourself.”

“As a leader, you have to be humble enough to take criticism from your teammates.”

On building relationships with people you trust: “I hire people 100 times smarter than me. I hire people that could potentially run the organization, and I realize I don’t know everything.”

“I’ve been trained to not worry about the problem; worry about the solution.”

“Invest in things that are gonna make a difference for people.”

“I try to inspire people every day, especially through humor, whether it’s something big or something small.”

“I’ve been able to inject humor in my brand, and it’s taken me a long way.”

“The brand that was has to relinquish itself to the brand that is.”

“My core values are: humor, giving, humility, aiming for excellence and not perfection.”

“I think the ones who stick to their core values are the ones who are very successful.”

“I just want people to say Shaq was a nice guy. It is more gratifying to me to meet a person and make their day, or meet a kid and tell them a story.”

“No one can become great by themselves. I wish I could take all the credit, but all the philanthropy I’m involved in was created by my mother.”

When he picks team members, Shaq looks for the following characteristics:
Same goals, listens, leadership potential, determination, great follower.

“When you’re smart and you’ve got smarter people working for you, it’s a win-win situation.”

Shaq’s advice to Millennials who become leaders:
“Do it your way. Be innovative. You also have to believe that before you succeed, you must first learn to fail. Learn from your failures. Have a lot of drive and have a lot of push.”

Kaplan Mobrayimage
An innovative mastermind and motivational speaker, Kaplan Mobray inspires audiences with practical strategies to create and elevate careers.

Kaplan’s 10 Ls of Leadership:

1. Leadership is a choice.
“Leadership is not about the title or role you have, it’s about those daily choices you make.”

Kaplan challenges you to create an “I choose” statement. For example, “I choose to help others.” Know what your “I choose” statement is. At the end of the day, that statement will drive you to make important decisions. If you don’t know your “I choose” statement, create it. If you don’t know the “I choose” statement of those on your team, go find out what it is.

2. Leaders have vision.
Know your superpowers. Create a superhero persona that will help your vision take shape.

“Anything you’re doing in life to drive a result for others starts with having an expected outcome of what will happen.”

“Leaders don’t wait to see what happens, they have a preview of what will happen.”

“Never plan a strategy without planning celebration.” “Always look for the kryptonite as you look to save the day. You should plan for failure as much as you plan for success.”

3. Leaders are good listeners.
“Great leaders listen with four ears.” Listen for what you heard. Listen for what I hear, but I did not hear. Listen for what you expected to hear. Listen for your response.

Powerful listening allows you to build trust with your team.

4. Leaders share the journey.
“Your credibility as a leader is built by how you delegate work and how you share the journey.”

As a leader:
“Never assign a task to a person. Assign people to the task. Show appreciation for the effort, not just the outcome. Share the credit, and take the blame.”

5. Leaders simplify and innovate.
People trust leaders to make it simple to execute ideas. Powerful leaders do a very important thing – they create the “pass it on” moment.

6. Leaders get to know their people.
Get to know your co-workers and people in your life by their health, wealth, family, and dreams.

7. Leaders command respect.
Ask yourself this question: what is the thing you most respect about yourself? Then, ask yourself: what is the thing that other people most respect about you? Finally, ask yourself: what is your guiding principle?

“You build respect when people know your principles. Make sure the people on your team know your guiding principles.”

8. Leaders are accountable and seek feedback.
What is the most powerful piece of feedback you’ve ever received? Feedback is what drives growth, and what drives you to new and improved results. But, we often run from feedback.

“Great leaders embed feedback in how they lead, and it’s how they build powerful trust within their people.”

“Seek feedback from those you like and trust, but also from those you don’t.”

“Act on the feedback that you gave.”

9. Leaders work to be succeeded.
There are people who are looking to you as a leader so they can succeed. Therefore, it’s important to know what succession plan you are part of.

“Your impact should be transferred to future impact, because you’re working to make a better difference for those that will come after you.”

“Leaders are successful when they successfully secure the succession of their success to succeed successfully.”

10. Leaders have passion.
Effort times energy divided by purpose equals passion.

Leadership is about lifting someone up, making a difference, and being passionate about what you are doing to drive a result.

“Leaders know when to get out of the way.”

You should never leave a day without having a “what if” conversation with someone in your organization.

You should also have a “what’s next” conversation.

Learn More About the Refresh Leadership Live Simulcast

imageThe Refresh Leadership Live Simulcast is an event from Express Employment Professionals that features outstanding speakers who are ready to share their expertise on reaching the next level, being inspired, and becoming a great leader.

The event is back for its seventh year with a new lineup of engaging and entertaining speakers, including:

  • 15-time NBA All-Star, Shaquille “Shaq” O’Neal
  • Author and professional coach, Marshall Goldsmith
  • Motivational speaker and career consultant, Kaplan Mobray

You can join us for this half-day event on Wednesday, April 13, as we live blog the event right here on Movin’ On Up. Don’t miss all the great tips and inspiring quotes from our speakers!

Movin’ On Up is brought to you by Express Employment Professionals.

Refresh Leadership Simulcast – Live Blogging

imageToday, Express Employment Professionals is hosting a leadership event featuring speakers including the comedian Dan Aykroyd, entrepreneur Daymond John, and inspirational storyteller Liz Murray.

As the event occurs, we here at Movin’ On Up will be live blogging the speeches and bringing you the highlights from the event. So keep reading as we update this blog post with job search advice, leadership wisdom, and stories of hope straight from our celebrity speakers.

Liz Murray

i-7NCJCq5-XLThis speaker went from being a homeless teenager in the Bronx to a scholarship student at Harvard. Her story of success and overcoming obstacles is something we can all learn from. Here’s what Liz has to say:

“I had given up on myself. Then, I had some life-changing experiences that sent me back to get my education and wanting to be alive and passionate about my journey.”

Liz’s advice for people who are about to give up on themselves:
“Lead with your heart and the rest will follow.”

“Everybody has a story.”

Liz says that we all face difficulty and the feeling of wanting to give up. She said this feeling is a human issue. But, what do we do when we come to these moments in our lives when we would rather give up and check out? Where do you focus? Where do you draw from inside of you to change your life?

According to Liz, you rely on other people. “I think no one gets where they’re going alone,” she said.

“We drastically underestimate how powerful we are when it comes to our capacity to change the lives of those around us. We are infinitely powerful to enact change in this world.”

“People will grow into the conversations you create around them.”

Liz Murray’s story is an inspiring tale of survival. When she and her sister were hungry as children, they would go door to door looking for food. It wasn’t about thriving, but handling the day-to-day.

Despite her tough past, she wasn’t bitter about it. She justifies what she went through with a simple thought:
“People can’t give you what they don’t have.”

We all have struggles we’re dealing with, but it’s important to take ownership of those struggles. Liz points out that no one is going to fix all your problems for you. You have to be proactive and help yourself.

“There are gifts in where we come from. There are blessings in the past.”

Remember: “Everything we do has an impact.”

When someone walks into a room, your energy will go up or down. This means you’re impacting people whether you mean to or not. When you say you want to make a difference, you already are. It just depends what kind of difference you’re making. Is it good or bad?

“We all have the power to close our eyes and dream of a better life. We also have the capacity to lose our way.”

“You can leave this world with your dreams still inside of you.”

“There comes a point in your life where you just need to stop counting all the things you don’t have and be grateful for the things that you do. It’s the difference between resentment and gratitude.”

“No one knows what’s possible until they’re already doing it.”

When you’re feeling defeated, Liz wants you to remember that every new moment is a new opportunity.

Liz says her biggest takeaway is this:
Don’t let what you cannot do interfere with what you can do.

What are your what-ifs? What keeps you up at night? What are you waiting for?

So, what did you learn from Liz Murray’s advice on reaching your goals and overcoming obstacles? Share with us in the comments section below!

Dan Aykroyd

i-wnSKWDd-XLDan Aykroyd has been in more than 100 motion pictures, including Ghostbusters. He was also a cast member on Saturday Night Live and currently owns his own company.

His opening words of advice: don’t give up. Whatever your dreams are, you have to stick to them.

Dan has a lot of advice on being a good leader, including:
Acknowledge emotions, listen, test your assumptions, don’t rush into every battle, don’t intrude or take control over others, motivate people and offer opportunities instead of obligations, encourage and inspire.

“Working together requires a genuine respect for people’s skills and talents.”

What one further accomplishment would Dan like to achieve in his career?
He wants to talk to young people who are interested in entering the workforce and help put them on the path of success. “You should read two books,” Dan advises. “John Lithgow’s book Drama and Steven Martin’s book Born Standing Up.

What is Dan’s #1 word of advice for leaders?
“Back off sometimes and let the flow of what’s happening occur.”

In order to have an efficient team, Dan suggests getting to know everyone on the team first. Having time away from the office to learn about each team member can make a difference in the workplace.

When Dan’s having a bad day, what advice does he give himself to stay focused and confident?
“Take yourself out of the situation,” Dan says. “I go back in my shell and meditate and wait. Nine times out of ten, that resistance dissolves. Passivity dissolves resistance. If you’re not fighting back, there’s nothing for [people] to fight anymore.”

If Dan could work with one person he hasn’t worked with yet, who it would be?
The next generation of comedians: Will Ferrell, James Franco, Seth Rogen, Jonah Hill, and Kristen Wiig.

What did you learn from Dan Aykroyd’s experience in leadership and his advice on becoming a great leader? Share with us in the comments section below!

Daymond John

i-GvsNvbH-XLDaymond John is an entrepreneur, television star, and motivational speaker. He is one of the stars of the TV show Shark Tank and is the owner of FUBU, a clothing company he started in his mother’s basement. Daymond has a lot of experience when it comes to leadership and reaching your goals.

First, Daymond points out that business is about people. Next, he shares his goal for his time on stage:
“I want to tell you how to think like a ‘shark.'”

According to Daymond, we all need to think like entrepreneurs.

Daymond John had his first job at age six, selling handmade pencils at school. Later, he worked at the mall and Red Lobster. You have to start somewhere to land your dream job!

“Successful leaders know that business is about people. They care about each other, and they care about people.”

Before you start a business or try to accomplish a goal, you have to take inventory of yourself. You are an asset and liability to your dreams, so knowing what you have to offer will help you on your way.

First shark goal…
S: Set a goal. If you don’t set a goal, you allow others to set your goals for you.

“The most valuable asset in the world is people.”

To reach your goals, you have to be unafraid. When Daymond John wanted to start selling his own clothing, he wasn’t too scared to go to a famous rapper’s house and ask for his sponsorship. Daymond and his friends set up shop right in the rapper’s front yard and tried to convince that musician to buy their clothing.

Second shark goal…
H: Homework. You will never create anything new in this world, you will only create a new form of delivery. Do your homework and find your analytics first.

“You need OPM.” What is OPM? Other people’s mindpower. Other people’s marketing. Other people’s mistakes. These are things you need when you hit a low point and feel like giving up. Call in reinforcements to help you out!

Third shark goal…
A: Adore. Love what you do and love people. We can’t be successful without adoration of what we do and the people who help us get there.

Daymond on what he and his fellow Shark Tank stars do on the show:
“We don’t invest in companies, we invest in people.”

Fourth shark goal…
R: Remember. You are the brand. If you can’t describe yourself in two to five words, you leave it up to others to judge you themselves.

Daymond on the importance of keeping your social media accounts clean:
“Whatever is out there is what people’s perceptions of you are.”

Fifth shark goal…
K: Keep swimming. To be successful, you can’t give up.

What did you learn from Daymond’s advice on entrepreneurship, leadership, and goal-setting? Share with us in the comments section below!

Thanks for joining us for the Refresh Leadership Live event! We hope you learned from our speakers. Now, go set your goals and follow them!

The Results Are In: How Do You Wish Your Company Showed Appreciation to Employees

what_workers_want_poll_webThe holiday season is quickly approaching, and many companies are deciding how to show appreciation to their employees. In a recent poll, we asked Movin’ On Up readers how they wish their employers, or future employers, showed appreciation to employees this time of year.

According to the results, 27% of respondents would most appreciate a cash bonus for the holidays, while 13% reported pay raises as their biggest incentive. While monetary gifts are always a go-to choice for companies when budget allows, 9% chose “days off or shortened holiday hours” as their top choice for holiday bonuses.

Only 1% of respondents chose “gift items other than money,” while less than 1% selected “a holiday party.”

What Workers Really Want
In addition to the traditional gift options, readers were also allowed to choose “Other” and take the time to respond with their own answer. Readers who selected “Other” left responses that ranged from “a few hours off for Christmas shopping, and we can bring evidence of the shopping back to work” to “keep their corporate mantra to employees, not just customers.”

Of those “Other” responses, the overwhelming majority responded with answers that offer insight to an often overlooked form of holiday gifting – appreciation.

Personal responses included:

  • Words of praise from managers
  • Telling employees they did a good job
  • A simple thank you goes a very long way
  • A thank you note will suffice
  • A thank you every now and then
  • Tell us thanks and good job

The poll’s personal responses speak much louder than the pre-written choices readers could choose from. Instead of clicking and moving on, readers who selected “Other” had to take time to share their thoughts, which were highly concentrated on wanting sincere appreciation from their employees in lieu of money, gifts, or time off.

What Workers Will Get
In a corresponding poll with Refresh Leadership, Express Employment Professionals blog for business leaders, the results reveal a lack of parallelism with what workers want. In fact, 21% of respondents revealed they will not be giving holiday bonuses this year. While 9% of our poll’s respondents want time off during the holidays, only 3% of business leaders plan to provide it. Only 5% of readers want gift cards, but 12% of employers plan to give them away.

Of respondents to the Refresh Leadership poll, 7% selected “Other,” with 27% of those readers reporting answers like “our company never gives employees anything for the holidays” and “no holiday bonuses ever.” Other responses include, “a turkey,” “a ham,” and “a holiday dinner.”

One response that never appeared was “appreciation.”

The Power of Appreciation
If employers knew their employees were providing answers like “a simple thank you” or “words of praise,” would they take a different stance on the idea of never providing holiday bonuses? Would the respondent to the Refresh Leadership poll who chose to answer “coal” take a more sincere approach to the holidays?

While today’s workers appreciate monetary gifts and time at home, as can be seen by the results of the poll, their answers also reflect an understanding that it’s not always feasible for businesses to give extravagant gifts. Times can be hard, and not all businesses are profitable. Employees know that. But while they may not expect gifts from their employers, they do crave appreciation.

Forbes recently studied the 18 best companies to work for in the Fortune 500 and found that employee appreciation was a key factor to their success. According to Forbes, half of the companies on the list did things to show appreciation to employees. Google provided free massages, the vice chair at NetApp called 10-20 employees a day to praise them, and Qualcomm provided personalized notes and special lunches. Devon Energy allowed employees open access to senior executives while Whole Foods let their employees vote on new hires.

The results of the Movin’ On Poll reveal that some of the most powerful gifts are the easiest to give. From a few hours to go shopping to a thank you note, sincerity is the gift that keeps on giving this holiday season.

Movin’ On Up is brought to you by Express Employment Professionals.