Tag Archives: skills

Ask A Recruiter: How to Document Short-Term Jobs on Your Resume

ask_a_recruiterWhen it comes to preparing for a job search, acing interviews, and creating resumes, we know you have a lot of questions. To help answer your job search questions, our very own industry experts at Express Employment Professionals are posting their answers here on the Movin’ On Up blog.

Question
In the first installment of our new series, “Ask a Recruiter,” we’re excited to feature a question from Movin’ On Up reader Amanda.

Amanda asks, “When filling out job applications, should you include short-term jobs and ones that resulted in termination? I would think it looks bad, but isn’t lying on an application frowned upon?”

Answer
It’s important to note that a resume and an application for employment are two very different things. Let’s start with the resume. A resume is your career billboard and should highlight your most significant experiences in regard to the position you’re applying for. In fact, it’s a good practice to tailor your resume for each role you’d like to pursue. The most common resume form in the job market today is the chronological resume, which lists in order the roles you’ve held during your career. If you feel you may have employment gaps on your resume, consider using a functional resume.

Functional resumes focus on your skill sets and experiences, rather than the jobs you’ve held. The functional resume is also a great choice if you’re looking to change fields. And here’s some good news – if you search the internet for functional resumes, you’ll find hundreds of examples at the click of a mouse! Express Employment Professionals has a great example of a functional resume that can help in your job search.

Now, when it comes to the application, it’s very important that you don’t lie! In many organizations, falsifying an application can be grounds for immediate dismissal. So, let’s discuss how to document gaps in employment and short assignments. Before you do anything, consider calling the office and speaking with the recruiter personally. Ask them what they need on the application and what’s necessary for the position. Many times, the recruiter can clarify how they’d like you to proceed. Usually, they will look to see what experience you have that would qualify you for the available position. Of course, no recruiter likes to be surprised by additional information you provide later in the process, so don’t hide your work history.

If a position resulted in termination, it does need to be discussed. You gained vital skills and experiences in the position that could qualify you for the role you’re seeking. To falsify or omit such experience could lead to consequences down the road. The fact is – you’re not the only person out there who has been terminated, and you won’t be the last. Being honest and open about the situation will most likely yield a better outcome than pretending it didn’t happen. Just make sure you’re ready to discuss the termination if you land an interview. Never bad mouth your previous employer, don’t place blame on others, and be ready to share what you’ve learned and how you’ve grown from the experience. Do some homework and try to get letters of recommendation or references from people you worked with at the previous job who can vouch for your character. Remember, honesty is always the best policy.

Thanks for asking, Amanda! And thank you to Joe Paquette from Express for providing the answer!

Do you have a question about the job search, hiring, or recruiting process? Now’s your chance to have your question answered by industry professionals who find, interview, and hire people every day. Ask your question in the comments section below and check back soon to read what our experts have to say!

Movin’ On Up is brought to you by Express Employment Professionals.

7 Tips for Setting Your 2015 Job Search Goals

2015_job_search_goals_webAs we begin a new year, it’s time to make our resolutions a reality. As part of 2015’s resolutions, many people are setting their sights on finding a new job.  Whatever your reasons – higher pay, promotions, or better work-life balance – for wanting to make a switch in 2015, here are a few tips to help you set your job search goals.

1. Ask yourself what you want.
Do you know why you’re looking for a new job? Now is the time to identify what you want in a position that you don’t already have. Are you wanting more time off? If so, how much more do you want? If it’s more money, what salary is ideal? Do you want to learn something new? By answering these questions, you’ll have a better idea of how to direct your focus.

2. Identify your skills.
It’s time to list out your skills and qualifications. As you continue to work, you’re acquiring more skills. Take an inventory of what you’re good at and areas where you want to make improvements. After identifying your skills, update your resume and cover letter to reflect your top traits that will help move you in the direction you want to go.

3. Do your research.
You don’t want to apply for every available job out there because doing so may be a waste of your time and energy. Instead, focus your attention on the companies you admire and look at what jobs they have available that seem interesting to you. By reining in your search, it allows you to tailor your resume and cover letter to each organization.

4. Network, network, network.
Networking is key to finding a new job. As the old saying goes, sometimes “it’s not what you know, but who you know.” Your current connections and friends are a wealth of information. They may know a friend who works at a certain company that has a job you’d be perfect for, and it may be a company you would have never thought of before! Utilize your current connections, but also make it a point to meet new people. Look to join professional groups in your industry. They usually hold networking meetings once a month where people catch up or share about job opportunities.

5. Visit a career coach or staffing agency.
Just like networking, it never hurts to meet with a person who can help you find a job. You can give them a copy of your resume and let them know what you’re interested in.  Then, they can give you feedback not only on your resume and cover letter, but also offer advice on interview skills.  In addition, a staffing agency has many businesses as clients and can keep you in mind if one of them has an opening that meets your skills.

6. Stay positive.
Know that any job search may not turn up many leads or a new job right away. Sometimes it can happen quickly and sometimes it can take upwards of six months to find the perfect match. Don’t get discouraged. Every networking opportunity and job interview gets you closer to where you want to be and closer to a yes!

7. Plan for your retirement.
Although your goal may be to just find a new job, don’t forget about your plans for retirement. Let’s be honest – the ultimate goal is to not work forever. During your hunt, remember to keep your finances in check, saving money aside for your retirement. Also, as you interview, be sure to ask about the company’s retirement plans and what benefits they provide, such as 401(k) matching.

How are you planning your job search goals for 2015? Let us know in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

6 Ways to Supercharge Your Resume

supercharge_your_resume_webYour resume is a key tool when it comes to your job search. It forms a potential employer’s first impression about you, usually within the span of just a few seconds. So, what’s the best way to create a positive, lasting impression that will land you the job? Here are six ways to supercharge your resume!

1.  Include skills summary.
Employers see a ton of resumes, so do something to help yours stand out from the rest. Include a brief summary of your top skills. This is your introduction to a potential employer. It doesn’t need to be anything long, but three to four sentences would be a great way to help them identify that you have the skills they’re looking for right off the bat.

2. Keep it focused and relevant.
Your resume shouldn’t be more than two pages long. You want to give an interviewer enough information about your work background and skills to schedule a job interview with you, not force them to read a novel. List the top projects you’ve worked on, share any awards and training you’ve received, and always remember to focus on the results. Also, employers want to know how you’re going above and beyond by volunteering in the community, so be sure to include some examples.

3. Include key words from the job description.
In reviewing the job description, what specific skills do you have that match what the company wants? Include those skills on your resume. Use some of the key words in the job description. This will help the employer see at a glance how you fit their needs. It also shows that you took time to review their job and you know what’s expected of the position.

4. Include power words.
There are certain words you can use in your resume that will also attract more positive attention. Employers are looking for individuals who exemplify a strong work ethic, a great attitude, and excellent communication skills. Incorporate words like leadership, professional, experience, reliable, and motivated. See a complete list of power words that will get you noticed.

5. Keep it simple.
A resume should be simple and clean. Start with a font that is readable. You can also use bold words, shading, and bullets to draw attention to key areas of your resume, but do so in moderation. For example, you can bold your name, address, and contact information at the top of the page or bold different headline sections. Use bullets if you want to make some information more organized, such as your work experience section. These are small ways to update your resume and make it stand out, without being overwhelming. But, be cautious about using graphics and logos on a resume, especially if submitting online because some databases can’t process graphics and your information might not get accepted. It’s better to save those items for your portfolio.

6. Keep it updated.
Be sure to always keep your resume updated. Start with your most current experience and chronologically organize from there. Ensure all dates are accurate, proofread for any typos, and check to ensure all of your contact info is correct.

How do you help your resume stand out from the rest? Share your tips in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

How to Answer “Why Did You Leave Your Last Job?”

how_to_answer_webOne common interview question that tends to catch even the most prepared interviewee off guard is, “Why did you leave your last job?”

Although you may not be sure how to answer this question without hurting your chances of landing the job, it’s important to remain confident when telling interviewers what you can bring to their company. So, here are some tips on how to answer this critical question without working up a sweat.

Keep it simple.
As a general rule, interviews aren’t the place to air your dirty laundry. While honesty and open communication are necessary and respected elements of any interview, there are a number of creative responses to answering this age-old question without disclosing too much.

If the reason you left your previous job would take 30 minutes to explain, don’t go that route. Your interviewer has a busy schedule and doesn’t need a lengthy explanation. Instead of ranting, raving, or adopting a style of full disclosure, try to hone your reason down into a shorter, truthful answer.

Don’t badmouth your previous boss.
You won’t get along with every boss you’ll ever have, and interviewers know that. But, telling them how awful your boss was will only make them concerned that you’ll talk the same way about their company if you left. Instead, try something like:

“After speaking in length with my manager, we decided that my vision for my role wasn’t the same as their overall goals. I decided it was best to part ways so they could find someone better suited to their vision.”

You don’t have to say, “I was fired.”
There are a number of reasons why employees are terminated from their jobs, and if you’ve experienced one of them, you aren’t obligated to simply say so. Instead, dig deeper into why you were let go. Did you lack the skills necessary for the job? Were you desperate for work that wasn’t right for you? If so, try some of these phrases:

“I really needed to find a job, and I made the mistake of accepting one that wasn’t the right match for me. It was a mistake I’ve learned from and won’t make again.”

“Under new leadership, my company let some employees go. This cleared the way for me to have the opportunity to apply with your company.”

Or, if you weren’t a good fit for your old job, go a step further and research the company culture of the place where you’re interviewing. List some of their well-known traits, like corporate giving or community involvement, when using this response:

“I’d prefer to work in an environment whose company’s culture is more suited to my own.”

If you were let go because of downsizing, make that clear.
Interviewers understand that businesses go through ups and downs. If you were let go due to downsizing or economic turmoil, be honest about it. Try using one of the following answers:

“Unfortunately, my position was eliminated when the company decided to scale back.”

“I knew the company was downsizing, so I decided to seek another job before my position was eliminated.”

Show your strengths.
Though talking about previous jobs can be a tough subject, it can also show the interviewer the skills you can bring to their position. If your old job was wearing you down or wasn’t right for you, try some of these answers to show that you’re focused on your career:

“When I decided to take my career down a different path, my previous employer didn’t have the opportunities I needed.”

“I believed I’d learned everything I could in that position, and I wanted to find a new challenge that would help me better utilize my skills on a daily basis.”

“I was ready for a change, but it didn’t seem ethical to take company time to go on interviews. I left so they could find someone more suited for the position while I looked to better my career path.”

“I didn’t believe there was any room to grow with my former company.”

Be honest.
If your reasons for leaving your previous job were unavoidable, like moving, personal issues, or illness, explain those reasons and be honest. Your interviewer will understand, and you’ll show that you’re personally committed to your life as well as your career.

Try not to dwell on this question for long. Your interview shouldn’t be about past jobs, but rather about the job you’re trying to get. Always use any opportunity you can to remind the interviewer what a great asset you’d be to their company.

How have you answered this question during an interview? Let us know in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

The #1 Soft Skill Every Job Seeker Should Have

softskills_Sept2014_webWhen employers evaluate potential employees they look at two different skills sets – the applicant’s hard skills and the applicant’s soft skills. The hard skills you possess are skills you’ve acquired through education and experience, skills like your ability to operate a machine or a computer, for example. The second set of skills employers look at is your soft skills.

Soft skills include skills like how well you communicate with others or how well you manage your time. They are generally considered more subjective but are equally, if not more important, than the hard skills you have.

Every time you communicate with a potential employer whether it’s through your cover letter, resume, during the interview, or in your follow up, you are revealing some of your soft skills. But which ones help you stand out from other applicants?

The Top Five Soft Skills
In a recent survey of 115 Express franchises across the nation, Express found that the top five most important soft skills employers look for are:

  1. Dependability
  2. Communication
  3. Commitment
  4. Motivation
  5. Initiative

For the second year in a row, dependability was considered the most important soft skill to have.  Employers need to put a lot of trust in their employees, so they need people they can count on no matter what. You can teach people hard skills, but soft skills like dependability have more to do with who you are (your character) than what you know.

Demonstrating Your Dependability to Potential Employers
If dependability is the top soft skill employers are looking for, then it’s important to make sure you exhibit your reliability during the application and interview process. Here are some ways to do just that:

1. Update Your Resume and Cover Letter
Because resumes and cover letters are an important part of getting an interview it’s very important to ensure your resume illustrates your dependability as much as possible. Employers will look for signs of your dependability like the time spent at each job and the projects you were tasked with. You can emphasize your dependability in your resume and cover letter by using words like consistent, diligent, reliable, persistent, and improved.

2. Give Examples During Your Interview
If you go on to an interview, be sure to have some examples prepared of times that you went above and beyond the call of duty at work.  Whether you helped a coworker out or solved a problem for the company, think of times when your past employers relied on you and be prepared to share those examples in your interview.

It’s also important to remember that dependability isn’t just about what you do in difficult or big situations. It’s about what you do in the everyday, small things that matters most, like showing up to work early every day. With that in mind, remember that it’s so important to show up to your interview on time because that too will be a demonstration of your dependability to an employer.

If an employer asks you when you’d be available to work and you’re currently employed at another company, be sure to let them know that out of respect, you want to give your current company the standard two week notice. They would want the same courtesy shown to them if the tables were turned, so this is just another way you can demonstrate your reliability.

If they ask you not to share information about their interview process for privacy or security reasons, as tempting as it may be to talk about it with your friends and family, be sure to respect their wishes and keep it to yourself. You never know how it could get back to someone if you’re not careful. The more trustworthy you are in the small things, the more trustworthy you will be in the big things.

3. Your Follow Up
After the interview, if you were assigned a task or project to submit as an example of your work, be sure to complete it as soon as possible and get it back to the perspective employer on time. This is an important opportunity to display your hard and soft skills at the same time.

These are just a few of the ways you can demonstrate your dependability to an employer. Share some of the ways you demonstrate your dependability in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.

Three Skills You Need to Land Your Next Job

3_most_important_skills_webIf you’ve experienced struggles and rejection during your job search, you may feel like you’ll never be able to understand what employers are looking for in job applicants. Thankfully, new survey results reveal the top three hard skills that hiring managers believe candidates should posess. Rather than “soft” skills like etiquette, communication, and time management, hard skills are teachable abilities or skill sets that can be measured, like typing speed or proficiency in computer programming.

In a survey of 115 Express Employment Professionals offices, the three most important hard skills for applicants to have are experience, technical ability, and training.

1. Experience

For the second straight year in this survey, experience not education, was ranked as the best hard skill to have. Employers want to know that a job candidate has a background in and knowledge of an industry or a field before hiring them. A survey earlier this year by career website Glassdoor supports this, finding that three out of four college educated workers agree that “employers value work experience more than education.”

“While education is still valued as one piece of the puzzle for a successful career, we’re seeing a shift in the workplace in which most employees feel gaining the latest skills relevant to their job and industry is more valuable to help advance their careers,” said Rusty Rueff, Glassdoor career and workplace expert.

2.  Technical Ability

Want to show a potential employer the skills or knowledge you have? Highlight any technical abilities you have by showcasing them in your resume, cover letter, and LinkedIn profile. If you can give specifics about the programs, software, or equipment you are proficient in, you’ll set yourself apart from candidates who focus on traits that employers find less important in the hiring decision.

3. Training

Have you taken a secondary education class on a word processing program or personal finance? Did you earn a Certified Technical Education (CTE) that provided you the training needed to be a welder, IT technician, or legal secretary? If not, you may want to consider the training opportunities available to you, as employers ranked “training” as the third best hard skill an applicant can have.

If you want to learn why CTE may be the right path for you and why some of the fastest-growing jobs are in fields that require a CTE, check out the white paper “Caution: College May Not Be For Everyone.”

How do you showcase these important skills to potential employers? Share with us in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.

Touch Down! 4 Game-Changing Career Moves

touchdown_career_moves_webWith fall comes one of the most beloved American pastimes – football!

Beyond the joys of tailgating, catching up on your Fantasy Football team, or getting together for chilly games, football can also teach us a lot about business success. What we learn from one of America’s favorite sports demonstrates that serious training, making plays in overtime, and judging strategy are as easily applied to your career as it is on the 50-yard line.

So suit up, put your game face on, and check out these tips on how to apply football strategies to your career advancement.

1. Change Strategies Mid-Game

In 1940, the Chicago Bears were the underdogs in American football. They faced the superior Washington Redskins, and much to everyone’s shock and awe, beat them 73-0.

That game was one of the biggest upsets in football history. So how did a team with no shot of winning absolutely crush the more talented team? Did they cheat? Were they just lucky?

Neither. The Bears realized their current strategy wasn’t working, and they made adjustments. The team created the now-famous “T formation,” representing the first time a team created a new strategic formation in the middle of a game.

Like the Bears, if your strategy isn’t working in your favor, consider trying something new. Feel like you’ve earned a raise, but just putting in the hours and doing a job isn’t getting it for you? Re-strategize, collect supporting materials, and consider openly asking your boss for a raise.

If your management style isn’t inspiring your employees, change tactics and research different management techniques to get the results you want. If your resume and cover letter aren’t getting the responses you need, rewrite and reword it to highlight your abilities.

Today, coaches constantly look at which strategies work for their team and which are no longer effective. As an employee, you should do the same.

2. Never Stop Training

Every team from the little leagues to the NFL knows that consistent training is vital to the success of an organization. So, identify your key strengths and find ways to regularly improve them.

If your company offers training seminars or opportunities to cross-learn, take advantage of that offer. If you can take a night class to better your chances for a promotion or raise, invest in that education. If you have a weakness, work with coaches or teachers to increase your skill in those areas. In a team setting, you must also learn to trust co-workers and management to do their jobs in order to allow for the win.

By focusing on training and skills, you can create the best opportunity for team success and personal achievement both on and off the field.

3. Pick the Right Team, Play the Right Spot

In football, the right players have passion and drive. In business, passion and drive are just as important, but you need to find the right team for your skills.

What sets top performers apart from other team players? They’re excited, passionate, and invested in what they’re doing every day. You can’t fake passion, so if you have a career you love, you’ll help bring in the win for the organization. But, if you aren’t in a position that allows you to make the big run or go for the down, find out what you need to learn or accomplish in order to move up.

Your management team wants you in the right position too, but they won’t know where to put you if you don’t speak up.

4. Make the Big Play On the Fourth Down

Going for it on the fourth down is a gamble in football games. According to some analysts, being more aggressive on the fourth improves a team’s chance of winning, but coaches rarely make that call.

If you’re in a situation where you can make a big move, especially with a lot on the line, you might want to take the chance. Sure, you may be guaranteed a few points by playing it safe and taking the easy route, but working hard and having faith that a big move may win the game could pay off.

For instance, say you aren’t going to meet your sales quota this month. You have enough sales to slide by, so should you run the risk of making a big push on cold calls to gain a few more?

Absolutely. Of the 10 or so calls you make to companies, you might just score that touchdown and land your biggest client.

You’ll never know if you don’t go for it on fourth down.

What are some business lessons you’ve learned from football? Share your thoughts in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.