Job Spotlight: Contact Tracer

Learn about a career as a contact tracer.


Despite already having experience with several jobs, many working adults are unable to answer the age-old question, “What do you want to be when you grow up?”

Our monthly Job Spotlight blog series is designed to help answer that question. In this series, we review all the basics of specific jobs, from pay and duties, to why people do the jobs they do.


Contact Tracer

In this month’s Job Spotlight, we’re taking a look at what it means to be a Contact Tracer. Contacting individuals who may have come in contact with a person diagnosed with a respiratory illness such as COVID-19 and collecting further information is an essential part of the job.


Required Education

A high school diploma or equivalent is a requirement.



This varies depending on a variety of factors (e.g. experience, geographic area, industry, etc.), but Contact Tracers can make as much as $15 – $18 per hour.


What Contract Tracers Do

They deal with a variety of tasks, including:

  • Communicating in a professional and empathetic manner
  • Collecting and documenting information on symptoms
  • Establishing if the contact is at risk of getting the virus
  • Providing contacts with approved information about quarantine, self-isolation, etc.
  • Following processes outlined by the client company
  • Providing available resources to contacts to ensure they know how to follow proper quarantine procedures


What Qualities Should Contact Tracers Have?

Every position is different, but many companies look for the following skills and attributes:

  • Excellent organizational and communication skills
  • Customer service experience
  • Attention to detail
  • Excellent documentation skills
  • Experience in compliance-oriented environment


Not sure where to find a position like this?

We can help!

Headquartered in Oklahoma City, OK, Express Employment Professionals is a leading staffing provider in the U.S. and Canada. If you have any questions about Contact Tracer jobs in your area or job search in general, contact your local Express office, download the ExpressJobs app from your mobile store, or fill out our online contact form.


For More on Our Job Spotlight Series:


Light Industrial Jobs:

Skilled Trades Jobs:

Professional Jobs:

Office Services Jobs:


Are you a Contract Tracer? What else should people know about your job? Let us know in the comments section below!

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