Teamwork

What to do When You’ve Got Big Shoes to Fill

Bigshoestofill_october2011_web Everybody has to start somewhere. No matter what you do in your career, there will always be at least one first day at work. You could have several first days depending on what opportunities you choose. One thing that can make those first days in the workplace difficult is when you find out that the person you replaced was a highly popular company legend.

It’s not always easy filling in the shoes of the company favorite. With so many professionals spending more of their time at work, strong relationships are being built with co-workers and a new employee can sometimes be seen as an intrusion, or an outsider. You’ll need time to develop relationships and become a valued member of the team.

Here are some things to remember and put into practice so you can demonstrate to your peers and managers that you are worthy of the job, no matter who came before you.

Patience is a Virtue.

It can take time to fit in. You won’t be able to shake the “new guy” stigma overnight. Everybody was the new kid on the block at some point in their career. Be patient with your fellow co-workers and their loyalty to the former employee. It would be easy to vent frustrations about the cluttered and backwards filing system the previous favorite left you, but being respectful of the former employee will earn respect from your peers. 

Take the time to ask questions. Ask why things are done the way they were, and request feedback from those around you. With a little hard work and dedication, you can be a valuable asset to your team.

Be Yourself.

The former colleague left a special place in the minds of those at the workplace that only he or she can fill. It’s impossible for you to fit into that role, so don’t even try. This is your opportunity to create your own memories and circle of influence so your team members will remember you for your unique contributions to the company. 

You have your own personality, qualifications, and skill sets, and you need to demonstrate these to your co-workers. Figure out what needs you can meet with your various talents, and develop your own goals and objectives. Write a list of things you can offer that no one else can, then figure out how to focus within your new role.

Ease Into the New.

Changes can be met with resistance and hesitation, especially if they differ from the way they’ve been done before. Consider taking your new ideas one chunk at a time and ease your colleagues into them. Don’t push all of your new and brilliant ideas into practice all at the beginning. That will cause more friction among your team no matter how good the ideas may be.

You can also earn team approval by recognizing other’s ideas. When getting to know your fellow workers, find out what kind of changes they would like to see. Maybe some of them never spoke up because they were getting in the way of the former company legend.

Coming to a new job when your co-workers have a preconceived expectation can be frightening. But, if you just be yourself instead of trying to be someone you’re not, you can become a valuable asset to your company and earn respect from your co-workers based on your own merits.

Have you replaced an office favorite? What have you done to make your own contributions to your job?

National Staffing Employee Week: A Great Time to Say Thanks

NSW_Sept2011 National Staffing Employee Week just began and with it comes a time of appreciation for the 2.5 million men and women who make up the temporary and contract workforce in the United States. Many may think that only a small percentage of U.S. workers are temporary or contract workers. However, according to the American Staffing Association (ASA), 9.7 million workers are hired by U.S. staffing firms during the course of a year.

The Benefits of Being a Temporary Worker         

Being employed by a staffing company can provide flexibility that otherwise might not be available in an average full- or part-time position. It is reported by ASA that 88% of staffing employees said temporary or contract work made them more employable. And, 77% said it was a good way to obtain a full-time position. With this flexibility comes an alleviation of stress and an increase in career satisfaction that may not be possible in a traditional job.

In honor of National Staffing Employee Week, Express holds a contest to select the Express Associate of the Year and to find a truly remarkable associate to nominate to ASA for the 2012 National Staffing Employee of the Year. These associates are selected from nominations submitted by our 550 locations and are chosen based on the staffing industry’s 5 key messages.

Associate of the Year – April Birch

April_AOY“I had a hard time finding work when I was laid off, but Express helped me find a job in just a few days. But they didn’t just help me find a job, they helped me build my clerical skills. My experience at Express has taught me to focus on what I want from life. Now I’m going back to school to get my degree in education.”

— April Birch

 

First Runner-Up – Jamal Al Ameri

  Jamal 1

“I can’t thank Express enough for finding me work using my mechanical experience. This opportunity allows me to bring the remaining members of my family to this country and for us to live a life not otherwise possible.”

— Jamal Al Ameri

 

 

 Second Runner-Up -Colleen Horr

C. Horr 82411 (1) “Since joining Express more than 5 years ago, I have referred many associates and clients to the Plymouth Express office because the office staff makes you feel like a valuable part of the Express family. I am now currently employed full-time through the efforts of the Express Plymouth team.”

— Colleen Horr

 

 

2011 National Staffing Employee of the Year Nominee – Michael Coleman

Michael Coleman_Use

 

“Thanks to Express, I got a new start.”

 

 

— Michael Coleman

 

 

So, whether you are employed by a staffing firm or considering pursuing a new career path, take this week as a moment to take pride in the integral part you play in not only furthering your career, but also building a stronger economy. We salute your hard work and dedication.

 

By Mike Smith

3 Tricks to Relieving Workplace Tension

WorkplaceTension_August2011_web With the fast pace of the work environment and the desire to succeed, stressful situations can come up between you and your peers. Whether it’s a misunderstanding regarding a deadline, a conflict over limited resources, or a debate over the direction of a project, a tense environment among co-workers can create roadblocks in the workplace. Here are a few tips for an open and relaxed environment that fosters conflict resolution.

1. Have a Real Conversation
If you’re dealing with a co-worker conflict or know a subject might be touchy, skip email or phone conversations when possible in favor of a face-to-face conversation. A casual, impromptu conversation can set the stage for a relaxed discussion in which all parties are open to the idea of focusing on resolving the problem instead of focusing on their own agendas. If you must schedule a meeting to talk, versus just stopping by, make sure your email, phone message, or conversation regarding the scheduled meeting is clear and open. Don’t overstate the conflict, instead request a time to talk about resolving the challenge. The quicker you can meet the better, since leaving time to dwell on the upcoming meeting can create unnecessary anxiety.

If you can’t have a face-to-face conversation, schedule a conference call where all involved parties can speak together, rather than separate calls with each individual. Having individual calls, and then later referencing each conversation, will not develop the same trust and open communication as a shared call. 

2. Gather Perspective
While you may only think there are two options in resolving a problem, either your own or the other party’s, talk with non-involved peers to get some perspective and brainstorm alternative answers. Keep in mind, a solution that isn’t from either party involved in the tense circumstances may be the best starting point for a resolution. Don’t get others involved just to gossip about the problem or recruit peers into seeing things your way. Have private and respectful conversations with the goal of seeing things from another point of view.

Try researching how competitors are handling similar challenges to help you think of additional ideas. Speak with your mentor and ask for direction or how they have handled a similar problem. By keeping an open mind, you may uncover a way out that wasn’t on the table, and your first discussion may just be starting points to the best resolution.

3. Take a Break
Rather than reacting quickly to a tense problem, if time allows, take a break. At first blush, a challenge can seem much worse than it actually is. We’ve all heard the saying “when one door closes a window opens,” and in the heat of the moment it can be hard to see the opportunities offered through that window. Another saying that holds true in conflict resolutions is “it’s best to sleep on it.” Letting emotions cool down and giving your brain time to focus on an answer rather than the frustration of the challenge can set the stage for a more relaxed resolution.

Resist getting caught up in the heat of the moment. Keeping your cool, considering alternative solutions, and working toward a mutual answer will be the most productive resolution.

By Rachel Rudisill

Learning from “The Office”

OfficeCharacters_June2011_web Co-workers and employers are two aspects of work that add to company morale, fun, and sometimes challenges. Whether your office is a close-knit group who thrives off of collaboration or one that encourages independent work, there is much to be learned from those you work beside day in and day out.

One of NBC’s most popular shows features a cast of unique and entertaining characters that represent what full-time work can sometimes be like. “The Office” follows Dunder Mifflin Sabre, a paper and office supply distribution office based in Scranton, Pennsylvania. While each episode depicts a mundane storyline, countless viewers have found comfort and humor in the familiarity that is “The Office.”

Although each character on the sitcom has their faults, they each have some qualities we can emulate. Whether you showcase your individuality, love for life, or strength while at work – there’s an office character out there for you to learn from. 

Dwight Schrute
Known for his love of bears, crime fighting, and leadership, Dwight is by far one of the most eccentric of the Dunder Mifflin Sabre crew. Dwight is the top salesman and former acting manager for the office. Despite his achievements, he receives little recognition from his co-workers because of his lack of social skills and common sense. However, Dwight does an excellent job of remaining true to himself. He holds a specific set of personal and professional standards, rarely straying from them. While it’s always a good idea to leave the throwing stars and other weapons at home, there is one lesson we could all stand to learn from Dwight. Know what it is you stand for and don’t back down from it. Dwight’s antics are unpredictable but always very “him.” While his odd interests sometimes isolate him from the office, he doesn’t allow his individuality to hold him back. His stability and openness with who he is forces his co-workers to know the true Dwight – no matter how different he may be.

Michael Scott
Michael served as manager for the Scranton branch for seven years. His zest for life, though admirable, often gets him in hot water with his corporate office and employees. Michael’s tendencies to pull inappropriate pranks, offend his employees, and create awkward situations are only outweighed by his love for life and his employees. Michael takes a vested interest in the well-being of those around him; throwing birthday parties, teambuilding events, and seminars. Michael’s heart is in the right place and his employees know his interest in their lives is sincere. His approach to work reminds viewers that life is meant to be enjoyed, even while at the office.

Pam Beesly Halpert
Pam began her time at Dunder Mifflin Sabre as the receptionist, often indicating her desire to move ahead in the corporate world. She spent the first five years during her stay at Dunder Mifflin Sabre hoping for a promotion, while never voicing her goals to upper management. Eventually, Pam gained her voice as well as a new position as the office administrator. Pam is perhaps one of the most relatable characters as she struggles with developing confidence and authority in the business world. Her transformation into a leader in the office is one we can all look to for guidance and encouragement. Although it took her years to develop courage, Pam eventually took control of her own career by developing her leadership skills, asking for promotions, and taking charge.

“The Office” is one of television’s most successful shows and for good reason. It follows characters we all can relate to while inspiring viewers to have a more meaningful office life and career. Although each character on the show has serious faults, they all also have positive beliefs and behaviors we can glean from. 

Let’s be honest, our co-workers have the ability to make us better or drive us crazy during the work day. Different personalities alongside deadlines, projects, and stress can bring out some challenging scenarios. Remember to look for the positive in each person who you encounter at work. Sure, your cube mate may have an odd fascination with crime fighting but at least he’s true to who he is and gets his work done.

Tackling Costly Celebrations at Work



Workplaceparty2_April2011_web Adding celebrations like birthdays, wedding or baby showers, and other milestones into the mix of regular office life is a balancing act. Celebrating special moments together is an important part of team building.  But, such festivities can sometimes cause stress, distractions, and even a financial burden. With wedding season just around the corner, keeping the following tips in mind will ensure you not only survive celebrating in the office, but truly enjoy yourself during the process.

Don’t make it a competition.
Believe it or not, your work ability will not be judged based on your involvement in planning work parties and giving the best gifts. Although you may receive accolades for a generous donation of time, most likely you won’t be receiving a raise or promotion for your input on your co-worker’s wedding shower. Set realistic boundaries regarding what time and energy you can devote to the planning process. Consider other obligations including work, family, and life. Don’t feel the need to devote more time than necessary, neglecting more important duties, for the perfect company celebration.

Remember, work comes first.
Although these parties are a great way for the office to unwind and escape the daily grind, work tasks still take priority. Never allow parties to come before finishing a project, meeting with a client, or completing necessary duties. Learning to balance work, along with your other responsibilities, will show your boss that you deserve the occasional break!

Have a budget and stick to it.
Occasional splurging is quite understandable, but with all the different festivities at work, spending large amounts consistently is unrealistic on your wallet. Talk with your co-workers and see who is interested in giving a group gift. Consider shopping sale aisles, discount stores, or even making your own presents. The old saying, “it’s the thought that counts,” still holds true.

Company celebrations can be a time of fun and relaxation, or a time of stress and financial strain. Remember to realistically set boundaries regarding your time, work, and money and you could be the life of the party!

Top Blog Posts and Polls from 2010

1223590_notebook_wih_spiral_and_red_cover Whether it’s been information on building a résumé, tips on interviewing, advice on job hopping or anything in between, we had you covered in 2010. We’ve provided you with the resources to help you with your career needs. So, here’s a quick recap of our top five most read Movin’ On Up blog posts and polls during the past year.

Top 5 Blog Posts of 2010

1. After the Interview’s Over: Advice Most People Ignore and Why It Hurts Them – Following up after an interview is a big part of the job search process, but many choose to skip this vital step. Follow these easy steps to work your way to a second interview.

2. The Silent Clues – How to Make Your Nonverbal Signals Send the Right Message – What do your nonverbal cues say about you? Make sure you send the right messages at work or during your next job interview.

3. 5 Steps to a Brilliant Reference List – Along with a standout résumé, you also need a top-notch reference list to accompany it. Employers want to see who you know and what those past supervisors think about you. These reference list tips can help you outshine the competition.

4. Hold the Phone: The Line Between Personal and Business – Today it seems like everyone in the workplace has a cell phone. Companies may or may not have policies on cell phone usage during business hours, but there is etiquette you should follow to make sure your phone isn’t a distraction.
 
5. 5 Common Words You Don’t Want On Your Résumé – Competition in the job market is tough. To help keep you ahead of the pack, make sure your résumé catches an employer’s attention. Check out these words you should avoid on your résumé.
 
Top 5 Blog Polls of 2010

1. How Bad Are Awful Co-Workers? – You know about bad bosses, but what about bad co-workers? From gossiping to not doing their work, just how bad are they?
 
2. What Kind of Résumé Do You Need? – Do you need a functional, chronological, or combination résumé? Take this quiz to find out what style works best for your needs.

3. Are You Looking for a Second Job for the Holidays? – To find out what people think about the economy, we asked who was looking for a second job for the holiday season. Based on the results, 49% of respondents said they were looking for a second job to earn more income. See the final results.
 
4. The Networking Wars: Does Online or In Person Work Best? – When it comes to getting a job, sometimes it’s not what you know, but who you know. Networking is an important tool in the job search process, but is in person or online networking more effective?

5. Text Messages Crossing the Line? – Texting is a quick and easy way to communicate, and it’s changing the way we do business. But, it can also cause some problems in the workplace. See the results of how many people said they received an inappropriate message from a co-worker.
 
These are just a few examples of the job advice we’ve provided in 2010 – and the best thing is this advice can help you as you move into 2011! Apply these tips to shine as you advance in your career and your job search. Best wishes for a happy and bright new year!

All Onboard! Wow Your Employer In 90 Days or Less

Wowyouremployer The first day on a new job can re-ignite the feelings of the first day of school. Your nerves are jittery. Your heart is beating fast. Your breathing is shallow. Thoughts race through your head like, “Will my co-workers like me?” or “What if I mess up or don’t know what I’m doing?” After you’ve been through all the interviews and reference checks, you finally have landed the job. Now, it’s all systems go. It’s time to show your new employer what you’re made of and reinforce the reasoning behind why you were hired.

From the minute you walk through the door on that first day of your new job, your onboarding process has begun. Traditionally, it’s during the first three months of employment where you’re expected to learn the ropes and become familiar with your job and the goals of your company and department. This is your chance to shine, so here are a few tips to help win over your new employer in 90 days or less.

Stay calm. As easy as it is to let the newness of everything overwhelm you, try to remain calm. Instead of dwelling on “what ifs” think about what you can do. There was a reason why you got offered the job over other potential candidates. You have the skills, so just remind yourself of that fact.

Have a positive attitude. Not only will your employer be watching you during these first 90 days, but your teammates will be too. It’s important to have a positive attitude at all times.  When you first meet your co-workers, extend a confident handshake, make eye contact, smile, and let them know how glad you are to be part of the team. These signals will help break the ice and communication barriers, letting others know you’re approachable. Continue to remain positive as you go about your daily job. Know that every new job brings challenges. A good attitude is contagious – it just takes one person before it starts to catch on with others.

Also, get to know your co-workers. These individuals can help you learn the ropes at your new job and answer any questions you may have, so start now by developing a good relationship with them.

Familiarize yourself with department processes. You’re joining a team that already has a work plan outlined. What is that plan and how do you fit into it? Learn how the team functions. Some basics include discovering if there is a clock-in/clock-out process, designated times for going to lunch or taking breaks, safety procedures, codes for using the printer, and more. Ask questions early on so you can quickly get up to speed and not accidentally step on anyone’s toes because you didn’t know the rules.

Learn your responsibilities. What is your job description? Ask your manager if you can have a copy for your personal records so you know exactly what’s expected of you. The tasks on your job description will play a major role in determining whether or not you’ve achieved your goals when it comes to review time.

Have regular meetings with your manager. Your supervisor can provide you with great feedback as he or she helps you learn the laws of the land around the office. Seek out your supervisor’s guidance. If your manager doesn’t normally meet one-on-one with employees, ask if it’s a possibility. Knowing what you’re doing right or what you need to correct can help you keep moving in the right direction. Come to each meeting prepared with any questions you may have or achievements you would like to celebrate. Doing this shows your boss that you have initiative and you want to do your job well.

After the interview’s over, employers have a whole new set of expectations they need from you as an employee. The 90-day trial period is the time for them to bring you up to speed and gradually immerse you into your new career. It’s a test to see what you can do – but you can ace it with flying colors with these helpful tips.