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Interview Showdown: You vs. the Competition

By Job Journey on Tuesday, October 21, 2014

After a while, all the different interview tips can begin to run together and even feel stale. Dress to impress – done. Do your research – check. Be prepared – got it. It can seem like every job seeker out there is following the exact same advice, and you begin to question if it’s even possible to stand out from your competition during job interviews.

The truth is, though, many candidates don’t follow commonsense advice, and actually doing what is recommended will put you at the top of the group. But, how can you go from the top 10 to the number one choice? The answer is to give potential employers what they’re seeking. An article from Forbes specifically pinpointed five things every employer wants to hear, so check out these statements and how you can incorporate them into an interview.

“I am a loyal employee.”
Talented employees don’t present much value to employers if they lack loyalty, so hiring managers look for candidates who have a history of allegiance and appear to want to stick with a job for a long period of time. That means you should never be negative about past employers in an interview or in your resume. Instead, focus on the opportunities they provided to you and what you learned. Also, make sure you express excitement about this new job opportunity and how you would like to stay with the company long term.

“I will complete the job/assignment you give me with excellence.”
Hiring managers usually don’t have any problem narrowing down candidates to the top few that could adequately complete the responsibilities of the position. What they really want to find though, is the candidate who will go beyond adequate and actually excel at the job. To show you’re willing and able to complete assignments with excellence, communicate in detail some examples of how you’ve done this in previous positions. And, if you really have prepared for the interview and done your research, you should be familiar enough with the new job’s responsibilities to give an example of how you could apply a new idea to one of the tasks to improve the process or results.

“I am open to learning, adapting, adjusting, and to receiving feedback on how I can improve.”
The ability to adapt is a top commodity in today’s workplace, and employers want to hire people who are able to adjust to the company’s, customers’, and industry’s changing needs. During the interview, highlight the wide variety of your experiences, skills, and interests, and how you could apply them to this new position. Also, give examples of how you’ve sought to learn a new skill on your own, used feedback constructively to change how you approached a project, and adapted your plan when a project didn’t go as expected.

“You will never have to tell me what to do twice.”
The workplace is a busy place, and managers normally don’t have time to continually tell employees what they need to do. They need workers who can listen the first time they have tasks explained to them and then can go do their jobs with confidence and dependability. And, while this is a little more difficult to show during an interview, it is still something that you should at least mention. One good way to get this idea across is to discuss a situation where you took on responsibility and completed a task with minimal supervision. Carefully listening to the interviewer and not making them repeat themselves is another way to prove that you’re up for the job.

“I am easy to correct and instruct.”
While this one really goes along with the previous two statements, the fact that three of the things employers want to hear have to do with listening, following instructions, and receiving feedback is a major sign that you need to incorporate these issues into what you share during your interview. Employers understand that workers, especially new hires, won’t know exactly what to do and will make mistakes – they are most concerned with how you’ll handle the learning process. So, again, highlighting how you’ve learned new skills and the process that was involved is very important for setting you apart.

At the end of the day, an employer wants to find the best candidate for the job. Use this to your advantage by giving the hiring manager a full picture of what you have to offer. By communicating to the employer that you have what they’re looking for, you’ll shoot ahead of your competition and to the top of the hiring list.

Are there other things you’ve discovered potential employers really want to hear? Share an example of how you’ve communicated your value during an interview in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.

Job Interviews

Do This During Your Job Interview and You Won’t Get Called Back

By Job Journey on Monday, August 11, 2014

The number of articles and blogs online about the mistakes people make during an interview would lead you to believe that interviewees would have learned from other’s hard lessons. Unfortunately, that doesn’t always seem to be the case. A recent survey of 115 hiring experts about the worst interview mistakes people make reveals that interviewees are guilty of committing some very avoidable errors during their time in front of a potential employer.

Here are the three worst mistakes respondents said they saw job seekers make during their interview and how you can avoid making them.

1. Lie About Your Experience

Want to start your relationship off terribly with someone who could determine if you get hired or not? Lie about your work experience or education.

Even the slightest fib or stretching of the truth could do irrevocable harm to your potential to get hired. If an employer finds out after you’ve been hired that you lied about your abilities or knowledge of a key part of your new job, you can expect that you won’t be there long. And if they do research about you before you’re hired and find out you’ve been dishonest, don’t expect to get a call back anytime soon.

“In this era of massive information availability, anything you say about your experience, your past performance, or your education that isn’t accurate can most likely be checked,” said Erika Anderson, a contributor for Forbes Magazine. “It’s much better to be upfront about anything that’s less than stellar, and offer a simple (non-defensive) explanation.”

2. Show Up Late

Things happen. Tires go flat, kids get sick, and bad weather can set anyone back. But when you know you have a job interview coming up, preparing for any situation is the key to showing up on time.

Take the appropriate steps to make sure that on the day of your job interview, nothing but a serious emergency could cause you to show up late or miss the chance to show an employer why you’re the best person for the job. Put gas in your car and check your tires the day before, set your alarm to give yourself plenty of time to get ready, and do a final review of any research you’ve done. And if you’re unfamiliar with the location of the interview, drive there from your home in the days before so you know how to get there, preferably around the time of your interview so you can account for traffic.

If something completely unforeseen does come up and you know you’ll be late, call ahead to the employer and let them know about the situation. Be prepared with another time when you call so that if they ask to re-schedule, you know of a few times you’re available.

3. Answer Your Phone (Call or Text)

This is pretty simple. Unless there is an emergency situation in which you are waiting on a phone call (in which case you should probably ask to re-schedule the interview), you shouldn’t even have your cell phone turned on when you walk in the building.

We know how tempting it is to check your phone while you wait to meet your interviewer, but it’s not worth it. Employers want to know you’re focused on the task at hand and will be if they decide to hire you. Don’t give them any reason to think you’re anything other than excited, determined, and completely focused on what you can bring to their team.

Everyone understands that mistakes can happen during an interview, but there are some that are worse than others, and several that are avoidable. What have you done to avoid these interview mistakes? Let us know in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.

Job Interviews

4 Secrets of Hiring Managers

By Job Journey on Wednesday, August 6, 2014

Getting an interview is a great first step to landing a job. But, how do you ensure you’re a top pick for the position when you meet face-to-face with the hiring manager? We asked four hiring professionals from Express Employment Professionals to share their secrets from the initial phone call to the follow-up in order to help you stand out in your next interview.

Secret #1: The first impression is hard to change.
You only get one chance to make a first impression. Sometimes that first impression may be through a phone call or email, so don’t forget to act professional in non-face-to-face interactions. “A candidate who responds quickly and has a professional demeanor over the phone, in email, or on my voicemail is someone who usually excels in person,” said Lee Wenninger, owner of the Fishers, IN Express office.

Lauren Chandler, a recruiter at the Howell, MI Express office, agrees. “Did the person arrive on time, call back when they were supposed to, or follow up when they should have? This could be a big indicator of whether or not they will be a dependable employee,” she said. “They’re basically on an audition with us, and they have to pass our audition to get to the next one.”

If your first impression happens to be during an interview, be as professional as possible. Here are a few things Joe Paquette, a consultant at Express, looks for in an ideal candidate:

Arrive ten minutes early.
Dress appropriately.
Bring clean copies of your resume and references.
Bring something to take notes on.
Leave your cell phone on silent, and keep it out of sight.

And, don’t forget to be respectful to the company’s receptionist or anyone you come in contact with. “I always ask staff members how they were treated by someone who is applying internally,” Joe said.

Secret #2: The reason you’re looking for a job matters to employers.

Before your interview, you may want to ask yourself why you’re looking for a job. For many jobseekers, finding a job is essential because they aren’t currently working. But, if you’re looking for a job due to other reasons, be honest about why you’re searching. If you indicate on your resume that you’re “looking for additional opportunities,” some hiring managers might see this as a disguise for more serious reasons, like challenges or issues working with a team member or manager.

“I dive into past work history to look for patterns,” Joe said. “I ask the candidate what they think their previous or current supervisor would say about them personally, and I follow up with that supervisor to see if their thoughts are the same.”

If you’re looking for a new job due to challenges in your current one, turn it into a positive. Emphasize how your past experiences have prepped you to become successful in the role you’re interviewing for and give helpful examples.

Secret #3: Asking questions shows interest in the job.

If you land an interview, be prepared to not only answer questions, but to ask some of your own as well. According to Joe, asking questions throughout the interview process shows that you’re interested in the position and driven to succeed. To get ahead of the game on this hiring manager secret, remember to:

Research the company you’re applying for and make a note of important information, like the date they were founded, the name of the CEO, and the company’s core values.
If you’re given the name of your interviewer beforehand, research them as well. Find out about their educational background and interests in case you can use them in the conversation.
Develop a list of questions you may have about the company, the role you’re interviewing for, or the hiring process.

Showing interest in the job or company you’re applying for goes a long way, according to Carrie Smith, a recruiter for the Howell, MI Express office. “If they seem uninterested in the opportunity to be here, I find myself being uninterested in them as well.”

And, when you’re answering a question, try not to talk forever. “Nothing takes you out of the top category quicker than not being able to get to the point. Answer the question, then elaborate if needed,” Lauren said.

Secret #4: A follow-up note is very important.

Following up after an interview is important to hiring managers. Send an email or letter after your interview to say thanks and provide any details you may have forgotten during the interview. And, don’t forget to emphasize your interest in the position. If you don’t have the email address for your interviewer, do some research to find their contact information or call the company and ask for it.

If your interviewer gives you something to do after the interview, like performing a test or providing a sample of your work, do it. And, do it quickly. According to Joe, giving an interviewee a task lets hiring managers see how much time, effort, and thought the candidate puts into that task and if they are someone who can take direction. If you don’t complete the work you’re given, it could put the brakes on your interview process.

“I run from someone who doesn’t complete the task or sends me something without a lot of thought put into it,” Joe said. “It’s fine not to understand the task, but someone who is serious about the job will follow up to get more details if they’re stuck.”

How do you ensure you’re a top pick during an interview? Share with us in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.

At Work Job Interviews New Job Tips The Job Search

8 Tips to a Job Interview over Lunch or Dinner

By ibk on Friday, September 10, 2010

At some point in your job search or career, you may be invited to a job interview over breakfast, lunch, or dinner. While meal times are usually relaxing and entertaining, business-related dining for a job interview is more professional and employers use the opportunity to test an applicant’s social skills. If you’re nervous about attending a job interview over lunch or dinner, don’t panic. Use these tips to help improve your dining etiquette and get the job.

Arrive early. Many lunch interviews will take place during office hours, so interviewers may be pressed for time to get back to the office. Be respectful of their time and show up when expected.

Dress appropriately. Even though you might be in a casual restaurant, be sure to dress appropriately for the interview. For instance, you might wear a suit if you’re applying for a more professional job or a nice pair of slacks if it’s an industrial job. Depending on what kind of job you’re applying for, make sure you find out what is appropriate for that specific field.

Turn off cell phone. You’re making a first impression from the minute you step into the restaurant. Stay focused on why you’re there. To avoid possible distractions while dining, it’s best to leave your cell phone in the car during an interview. If you’re expecting an emergency phone call, be cautious and let your host know in advance. If you must take your phone with you, put it on silent.

Make conversation. Prior to your interview, gather as much information as you can and talk with the interviewer about what you know about their company and their job. It’s easy to get nervous during an interview, but don’t let that prevent you from being conversational. Chat with your interviewer as you’re ordering your food.

Use good manners. Be sure to sit up straight and engage yourself with your surroundings. Don’t slouch on the table. Since it’s an interview, you’re going to get a lot of questions so avoid talking with a mouth full of food. Also, avoid ordering food like spaghetti or lobster so you don’t make a mess, and remember to keep your elbows off the table.

Follow the interviewers lead. Mirror the body language of your host. If they lean forward, do so too. Also, follow their lead when ordering your food. Stay within the price range of your host, but if your host asks you to go ahead and order first, pick something that isn’t too expensive. Also, be sure to make your food choice quickly. Don’t spend a lot of time trying to decide what you want to order. Remember the reason you’re there is to interview, not to hang out with friends.

Be polite. Don’t be rude to a server or restaurant staff because it will reflect badly on you. Don’t forget your host is watchful of your behavior so be sure to say please and thank you when necessary.

Send a follow-up thank-you note. In a situation where you and other candidates may possess equal qualifications for a job, a thank-you note can be used as a tie breaker. So, after your lunch or dinner, be sure to follow up with a thank-you note.

Most interviews conducted during a breakfast, lunch, or dinner setting are a little different than being in the interviewer’s office. These interviews can reveal your social skills and how you act in situations other than the business environment. Remember that confidence goes a long way in every interview so be sure to smile and maintain eye contact when necessary. Relax, enjoy the food and company, and show potential employers that you’re the perfect match for the position you’re interviewing for.

Career Advancement Job Interviews My Entry-Level Life New Job Tips The Job Search

3 Tips on How to Ask Someone to be a Reference

By ibk on Wednesday, August 18, 2010

References are a vital part of your job search because they can attest to the quality of work you do and your work ethic. Your references should usually be individuals who are familiar with your work history and know enough about you that they can give valuable and detailed feedback to a potential employer. When possible, your references should also be people who are influential in your industry. Some examples of possible references you could use include former bosses, professors, supervisors, co-workers, and customers.

Once you’ve compiled a list of people who meet the qualifications and you are sure they will represent you well, you need to ask them if they’d be willing to be a reference for you. If you’re a little unsure on how to approach a potential reference, check out these tips to help get you started.

Contacting them? Phone calls, e-mails, or lunch meetings are all great ways to contact someone to be your reference. But, consider your relationship with a potential reference when deciding the best way to ask them. For example, if you aren’t on a first name basis with a former professor, or if you know their schedule is very busy, then meeting for lunch might not be the best option. Sending an e-mail and following up with a phone call might be a better option.

If you have a mentor, consider making a phone call to them rather than sending an e-mail because chances are you know them well and a phone call allows you to be more personable. There are many ways to contact a potential reference, so be sure to pick the one that’s right for the relationship you have with the individual.

What do I say? When asking someone to be a reference, there is specific information you want to make them aware of. Tell them why you chose them as a reference, what career choice you have chosen, and which potential employers might be contacting them. Give them a copy of your résumé and go over it with them. Be sure you have their correct contact information, company, and title. Also make a sidenote of how they prefer to be contacted. Inform them about what you have been up to and what you’re currently doing. Remember, the more information you give them the easier it is for them to recommend you to a potential employee. And make sure you thank them if they are willing to be a reference for you.

How do I follow up? After you’ve gotten permission to use someone as a reference, send them a thank-you note. This simple gesture will show them how thoughtful you are and will let them know you are grateful for their influence and impact in your life.

A good reference can go a long way to helping you land your dream job. So make sure you provide them with the information they need to give you the best recommendation possible. And, be sure you follow up to let them know how much you appreciate their willingness to be an advocate for you.

Other Resources:
Top Ten Go-To People For a Good Job Reference
5 Steps to a Brilliant Reference List

Job Interviews The Job Search

5 Interview Questions You Need to Be Ready For

By Brie Hobbs on Thursday, June 17, 2010

From the straight forward to the ridiculous, some interview questions can be difficult to answer. And, apart from federal, state, and province prohibited questions – like inquiries regarding your race, religion, nationality, marital status, or age – the sky’s the limit for employers on job related questions to ask during an interview. To keep you on your toes and to learn more about your ability to be creative and thoughtful under pressure, some employers have even been known to ask hypothetical questions about what type of superhero or animal you would be. So, it can be hard to anticipate the types of questions you’ll be asked. But, preparing in advance by staging your own Q&A could help keep you from being caught off guard in your next interview.

While you can’t anticipate every question, there are a few questions you should expect to hear during an interview. They may be asked in different ways, but these common questions are a staple in every company’s interview process, so be sure you’re prepared to answer them.

Can you please share a little bit about yourself? Often the go-to opener for interviewers asking you to describe yourself, this question gives employers an opportunity to break the ice, ease into the interview, and get you talking. When asked, just give a brief summary of relevant facts about your education, work experience, and your reason for applying. Be sure to demonstrate an attitude of enthusiasm and confidence when you’re telling about yourself. Be engaging, positive, outgoing, and let your personality shine through.

What are your strengths? In your spare time, you may be an excellent baker or candlestick maker, but when asked, make sure you discuss strengths that would complement and benefit the job you’re applying for. For example, if you’re interviewing for an administrative position, expound on your organizational skills or your can-do attitude – and be sure to give specific examples of times you demonstrated those strengths at work or during a difficult situation. Potential employers need to know what you can do for their company and strategically sharing your strengths is a great way to communicate your abilities.

What are your weaknesses? Sharing your weaknesses is a little more intimidating than sharing your strengths, but you can still show employees your good qualities by being honest about your weaknesses and letting them know how you’re working to improve them. Make sure you pick only one or two weaknesses to discuss. Keep them brief and relate them back to your job. Avoid character flaws like anger issues or an inability to work with others, and remember to explain how you’re actively remedying your weaknesses.

Where do you see yourself in five years? For some, questions about future goals and plans can be difficult to answer. But, by putting some thought into your answer, you can show your drive, ambition, goals, and interests. Just make sure your answer also shows you’d be willing to grow with the company you’re interviewing with.

Do you have any questions? At the end of an interview, most employers will ask if you have any questions for them. So, be sure you do your homework and have some questions of your own prepared. Having thoughtful questions to ask your potential employer demonstrates your interest and enthusiasm for the position. And, it will help you close the interview with confidence. Not sure what questions to ask in your interview? Check out these seven great questions to get you started.

You can’t plan for every question you’ll be asked in an interview. But, you can practice answering common interview questions most employers ask to better prepare for your next job interview.

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The What-Not-to-Dos of Job Interviewing

By Miranda Wilson on Tuesday, May 4, 2010

So, let’s say that you’ve created your résumé and reference list, you’ve been networking, and you’ve finally landed a job interview. Congrats to you! Now, it’s time for you to meet with a potential employer and tell them why you’re amazing and why they should hire you.

Making a good first impression is important – you never get a second chance at it. A first impression is made within a matter of seconds, so a potential employer will begin making assumptions about job candidates from the moment they step foot in the door.

Because of that, you need to be sending the right message at all times. To help you make the most of your interview, keep in mind this list of what NOT to do during an interview.

Don’t arrive late. The employer is taking time out of his day to sit down and meet with you. It’s vital that you honor that time – it’s a sign of respect. An employer doesn’t want to hear that you got stuck in traffic or that you couldn’t find your favorite dress shoes. If he sets a time for you to be there, make sure you’re there. It’s a good idea to arrive about 15 minutes early.

Don’t dress to un-impress. You might live in jeans every day of your life, but don’t wear them to a job interview. Put some thought into your wardrobe and dress to impress your interviewer. Showing up to an interview looking like you just rolled out of bed will probably not score you any bonus points.

Don’t talk on your phone. When you get to the lobby of the employer’s office, turn off your phone. This way it won’t accidentally ring during your interview, and you won’t feel compelled to constantly check it to see if you’ve missed any calls. And even though you might have some time to spare while waiting to meet with the employer, it’s not a good idea to call your best friend and discuss your plans for the evening. You are being evaluated from the moment you arrive.

Don’t chew gum. Your goal during an interview is to come across as polished and professional. Spit your gum out before you get to the interview site.

Don’t appear bored. During an interview, a potential employer wants to know your thoughts and wants to find out what you know. Don’t just answer with “yes” or “no” responses. Elaborate on your answers, and demonstrate that you’re interested and knowledgeable about the company and its industry.

Don’t get too comfortable. The interviewer’s office is not your house, so don’t act like it. Don’t slouch in your chair or kick your feet up. These actions give the impression that you’re disrespectful or that you already think you’ve got the job. Instead, sit up straight on the edge of your chair and be interested in the conversation.

Don’t talk negatively about the past. An employer doesn’t want to hear why you didn’t get along with an intern supervisor or hear you disrespect anyone you’ve worked with. Talking negatively about others will quickly lower your credibility and likeability.

Don’t provide TMI. Too much information about yourself is a no-no. For example, it’s OK to share basic info about yourself in how you respond to questions, but don’t go into drastic detail revealing everything about your personal life. Also, don’t talk about your financial situation, what health problems you have, or other sensitive topics. Be friendly and conversational, but don’t go overboard with the info.

Don’t lie. An employer can easily find out if you’re lying during an interview by checking your references. If you’re asked if you know how to do a certain task and you don’t, tell the truth. It’s better to be honest about your skills, because you don’t want to promise you can do something and then not be able to deliver if you’re hired.

Don’t have an all-about-me attitude. Yes, an interview is focused on you and what skills you can bring to their company, but an employer also likes to know why you’re interested in his business. Tell the interviewer some interesting facts you know about the company. Ask questions about how the job you’re interviewing for brings value to their business. Coming to the interview prepared shows you’re interested in the job and have done your homework to prepare for the interview.

With your résumé in hand, a list of references, a smile, and these tips, you’re ready for your next interview. Keep these tips in mind, because knowing what not to do will allow you to stay focused on making a great first impression.

Want to read about some more interview do’s and don’ts?
4 Job Interview Musts
3 Tips for Interviewing with a Staffing Company
Responding to the Top 7 Interview Questions
Standing Out in the Interview: What Your Hobbies Could Say About You

Also, check out this Careerbuilder Article for some funny examples of interviews gone wrong.