Is Your Company Building Customer Loyalty?

One of the most powerful tools for building a successful business is a loyal customer base that freely advocates for the services or products companies provide. Even the smallest businesses can become a giant when the word gets out that they’ll go the extra mile to build positive relationships with their customers.

But that kind of loyalty isn’t created overnight. In fact, according to research from Yotpo, “37% of consumers say it takes five or more purchases before they consider themselves loyal to a brand.” So, businesses must be willing to put in the work to create a brand that inspires a devoted fanbase.

Check which of the following five methods your company is employing to build customer loyalty and let us know how they did in the comments section below! (more…)

When (and How) to Request a Mental Health Day

Keep your brain healthy and strong.

Work is hard. In addition to normal job responsibilities, you also have to deal with other people. And sometimes stressful conflict can pop up with co-workers, bosses, vice-presidents, and even higher up the chain.

Occasionally those interactions go swimmingly. And occasionally they don’t.

As defined by Merriam-Webster, a mental health day is “a day that an employee takes off from work in order to relieve stress or renew vitality.”

Sounds nice, doesn’t it? If you find yourself dreading driving to the office every morning, bringing work home with you (either physically or mentally), or flinching every time your phone rings, it’s time for a mental health day.

Here are a few signs it might be time to rest the ol’ noggin. (more…)

Answering the Interview Question: How Would Your Co-Workers Describe You in Three Words?

The interview is flowing nicely, you’ve aced your answers, and the future looks bright. Until this question pops up: “What three words would your co-workers use to describe you?”

You haven’t thought about it before, so you stumble. You’ve been thinking from your own perspective this whole time, so switching gears to someone else’s point of view is tough.

Avoiding this awkward interview situation is simple: just prepare beforehand. Not sure how? We’ve got you covered.

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Common Interview Mistakes You Might Be Making

Interviews. You have an hour, maybe less, to make an incredible first impression. But that’s tough! There are so many ways you could mess up, from arriving late to wearing the wrong clothes to sharing too much of your personal life.

Don’t worry though, we’ve got you covered. As a staffing company, we have plenty of experience with interviews. That means that we know what works and what doesn’t.

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Slips, Trips, and Falls in the Office

When we think of workplace injuries, our thoughts turn to accidents on construction sites or unfortunate incidents involving warehouse fork-lifts. However, plenty of injuries happen in offices every day.

From tripping over electrical cords to slipping on someone’s spilled lunch, you never know what could cause an injury. Here’s a handy flyer to make sure you end up safe and sound.

 

Why You Should Network Even When You Don’t Want To

Connections make the world go ‘round

Very few people enjoy professional networking events, and according to a study put out by Administrative Science Quarterly, there’s a reason for that. These events don’t work. Ninety-five percent of attendees hope to make new contacts, yet spend over 50% of the event talking to people they already know.

Another study from the same journal shows that networking to advance your career can actually make you feel uncomfortable. Turns out folks don’t like using people for their own nefarious  career-furthering purposes.

All of that is why Natasha Lyonne, star of Netflix’s Russian Doll and Orange is the New Black, has a simple two-step approach to networking. She spoke of her approach at The Cut’s “How I Get It Done” conference in New York, covered by Quartz.

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