December, 2014 | Journey

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Gift-Giving Guide for Your Co-Workers

By Job Journey on Friday, December 12, 2014

Tis the season! With the holidays upon us, it’s the time of year when office parties and gift giving abound. It can be stressful trying to decide how to approach gift giving with your co-workers, but it doesn’t have to be. Here are six simple tips to ensure the celebrations stay merry.

1. If you decide to give gifts, know you’re doing it voluntarily.

Your decision to give gifts to your fellow co-workers is 100% a voluntary decision. Most people do like to celebrate the holidays, but you may come across someone who doesn’t want to participate in gift exchanges. It could be for a number of reasons. Maybe their budget is tight and they can’t afford it. So, don’t get upset if everyone you give a gift to doesn’t give you one back. Instead, embrace the idea of giving without expecting anything in return.

2. If you plan to give one co-worker a gift, you may have to give them all a gift.

The simple rule to remember here is that no one likes to be left out. If you give a gift to one co-worker and not another, that person may feel excluded. And you don’t want that to happen. Inclusion is the name of the game. Also, if one of your best friends works with you and you’ve bought that person a more elaborate gift than everyone else, wait until after work hours to give the gift so you can keep all workplace gifts fair.

3. Use kind words.

Sometimes it means more to a person to hear kind words than receive a gift. Consider giving a holiday card to each of your co-workers with a message about why you enjoy working with them or that you hope they have a great holiday season and you wish them a great new year. Remember to keep it professional and sincere.

4. Avoid giving cash and keep gift spending to a minimum.

Sure, sometimes it’s nice when your family gives you money for the holidays, because it allows you to purchase what you really want. But, when it comes to work, choose to give a gift instead. It’s more thoughtful and shows heart. And speaking of thoughtful, you don’t have to spend a lavish amount on co-worker gifts. In a 2013 holiday survey conducted by CareerBuilder, 78% of respondents said they expected to spend $25 or less on a gift, 36% said $10 or less, and 10% said $5 or less. For example, does everyone on your team like Starbucks? If so, consider a gift card with a nice message for them.

5. Suggest a department-wide secret Santa gift exchange.

Why not suggest drawing names and buying a gift for that co-worker? If your department leader will allow, everyone could gather together for lunch or snacks at the end of the day and exchange gifts. This will ensure that everyone gets a gift (at least those who want to participate), and you don’t overspend on the celebration.

Many departments also play dirty Santa, a game where participants bring a wrapped gift and then on each person’s turn they can either choose an unopened gift or steal an opened gift from a co-worker. If your gift gets stolen, you can steal from someone else or pick a new, unopened gift. Just remember with any gift exchange, you are still in a professional environment. Avoid gag gifts or anything inappropriate.

6. Approach a gift for the boss with caution.

The holidays are not an avenue for you to earn brownie points with management. If you’re considering buying a gift for your boss, it’s best to ask your co-workers if they would like to contribute. Make it a gift from your department rather than just you. While you may have a gift idea in mind and want to volunteer to get it, just remember the importance of including all of your co-workers.

The holidays should be a fun time full of cheer. Remember, if you’re ever in doubt about your company’s gift-exchange policy, always consult your manager first. Happy gifting!

How do you show appreciation to your co-workers this time of year? Let us know in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

Workplace Relationships

Avoid Cultural Gaffes When Dealing in International Business

By Job Journey on Wednesday, December 10, 2014

With technology at our fingertips, studying international business, taking internships abroad, and learning about today’s global marketplace is easier than ever. Ensuring you know how to recognize and respect business dealings of other countries is an important part of the process, so check out this post from guest blogger Heide Brandes.

Knowing business etiquette for foreign meetings can help make you a job search star.

When the Executive Director of Foreign Affairs for Taiwan presented his business card to me, I took it with both hands, studying the feel of the paper, the type of font, and the spelling of his name.

When I passed my card to him, he did the same. In Taiwan, and many Asian countries, the presentation of one’s business card is a serious event. It deserves respect and the time it takes to really look at the card and study it. Why?

It’s just considered good business. In America, we tend to slide our cards in a casual way across a board room table to everyone present, but that habit would be considered rude and even insulting in other countries.

Luckily, I looked up the business etiquette standards for Taiwan before my trip, so when the opportunity arose, I was able to honor my business associate by behaving appropriately.

In international business, first impressions are vital. To put a foreign partner at ease, you must avoid cultural gaffes, build trust, and know the customs concerning business wear, body language, handshakes, and more.

Clients thousands of miles away are easily reached in today’s society through video messaging, the internet, and email. So, knowing how to conduct yourself in other cultures is vital to having business success. Not only do you have the chance to impress foreign clients and your boss, you can also make yourself stand out on a global scale.

Do Your Homework
In some Asian countries, holding eye contact for too long is considered impolite or aggressive. On the other hand, Canadian businessmen emphasize eye contact as a way of showing respect and interest in what the other person is saying.

The best way to know what’s acceptable and what’s not is by doing your homework.

The acceptable business etiquette for any country can be found on the internet and in travel books, so it’s easy to educate yourself on the common practices. For example, if you are traveling to India, it’s good to know that ordering beef at a business lunch is considered rude since cows are sacred animals in that country.

Never be late to a meeting with Canadian business executives, as they value punctuality. And when dealing with the Japanese, let them initiate a handshake first because sometimes handshakes are not acceptable.

Set Your Ego Aside
In the U.S., Americans take pride in our strengths and our individuality. Holding heads high and portraying confident body language shows one is a capable and successful business person.

But in Japan, for instance, it is common practice to divert your eyes when dealing with a business partner in a higher position than you are. In business dealings, showing respect can mean the difference between a contract or a failure.

Admit Ignorance or “The Power of Apology”
If you do commit a cultural gaffe while dealing with foreign clients, apologize quickly and make it clear that you were unaware of your mistake.

Like you, foreign clients are on unfamiliar ground when doing business outside their home country. Apologize quickly and sincerely if you make a mistake and ask your client what the proper etiquette is, giving him or her the chance to explain.

The Importance of Food
In many societies, food is a ritual. With business dealings, the same theory applies. If you are invited to a lunch or formal dinner with foreign colleagues, brush up on the local dinner table manners. For instance, never put your chopsticks upright in rice, as it is reminiscent of incense sticks burned at a funeral in many Asian countries.

While eating with your hands is acceptable in India, it’s strictly taboo in other cultures. In France, politeness dictates that you rest your hands on the table instead of your lap.

Never Assume
Every society has its rules and quirks. It’s important to know or at least attempt to know the different customs of the clients you deal with in order to maintain a level of professionalism in your career.

How about you? Share your stories – both good and embarrassing – about dealing with foreign clients in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.

Job Interviews

Jump Start Your Next Job Interview with These Top Five Questions

By Job Journey on Monday, December 8, 2014

You’ve landed the job interview, but you have mixed emotions. You’re both excited that you made the cut and anxious about how to answer the interviewer’s questions.

While it’s normal to feel this way before an interview, being well prepared and confident in providing answers that position you as the best person for the job will help you get it. One way to appear confident and well prepared is by making sure you know how to answer those important questions.

While interviewers ask questions geared to specific positions, most also ask several general questions at nearly every interview. This means you can actually prepare for these questions early, and with some tweaking, tailor them to your current job interview. These broad questions help companies learn a little more about you, determine if you are a fit for their culture, and see if you are qualified for the job.

Tell me about yourself.

This is your elevator speech. Usually the first question, it is intended to break the ice. Provide a brief recap here of your work experience and any applicable education and make sure to highlight the experience that specifically pertains to the position. Wrap up by mentioning what you like to do outside of work. Be careful not to give too long of an answer and use up all your interview time with this one question. Three to four minutes is a good amount of time, so rehearse this one with a stopwatch.

What is your greatest strength?

This is one of the easier questions. Determine two or three of your strongest skills and draft some responses. During the interview, reply with the skill most appropriate for the job’s qualifications. Wrap up your answer with how that strength has helped you succeed in the past and how it will help you effectively perform this job.

What is your greatest weakness?

This usually follows “What is your greatest strength?” and can be harder to answer. There are a couple ways to answer this. Try turning a negative into a positive. For example, you might get frustrated when team members try to outshine each other and jeopardize an entire project. Explain how you work to improve upon this trait and what this has taught you about yourself. Another option is to answer by mentioning a skill that is not essential to the job. Again, follow up with what you’ve learned and how you have tried to improve. It’s important that employers know you are open to continually improving your job skills.

Why are you the right person for the job?

If “Tell me about yourself” was your elevator speech, then this one is more likely a sales presentation. Look over your resume and find the two or three skills or attributes that make you a perfect fit for the job at hand and compose an answer that directly links these attributes to the job requirements. Convince the interviewer that you have the right skills, that you would be a great fit for the company culture, and that you can succeed in the job.

What is your biggest professional accomplishment?

Draft one or more responses for the accomplishments you are most proud of and, again, link them to the job’s requirements. If you can provide evidence of how your employer benefited from your accomplishments, it could be your ace in the hole.

Hopefully you’re feeling a little more confident about those looming interview questions. Now it’s time to get to work and start preparing for your next interview. Good luck!

Is there a different question you are often asked during job interviews? Tell us what it is and how you answer in the comment section below.

Movin’ On Up is brought to you by Express Employment Professionals.

Reader Surveys

The Results Are In: How Do You Wish Your Company Showed Appreciation to Employees

By Job Journey on Friday, December 5, 2014

The holiday season is quickly approaching, and many companies are deciding how to show appreciation to their employees. In a recent poll, we asked Movin’ On Up readers how they wish their employers, or future employers, showed appreciation to employees this time of year.

According to the results, 27% of respondents would most appreciate a cash bonus for the holidays, while 13% reported pay raises as their biggest incentive. While monetary gifts are always a go-to choice for companies when budget allows, 9% chose “days off or shortened holiday hours” as their top choice for holiday bonuses.

Only 1% of respondents chose “gift items other than money,” while less than 1% selected “a holiday party.”

What Workers Really Want
In addition to the traditional gift options, readers were also allowed to choose “Other” and take the time to respond with their own answer. Readers who selected “Other” left responses that ranged from “a few hours off for Christmas shopping, and we can bring evidence of the shopping back to work” to “keep their corporate mantra to employees, not just customers.”

Of those “Other” responses, the overwhelming majority responded with answers that offer insight to an often overlooked form of holiday gifting – appreciation.

Personal responses included:

Words of praise from managers
Telling employees they did a good job
A simple thank you goes a very long way
A thank you note will suffice
A thank you every now and then
Tell us thanks and good job

The poll’s personal responses speak much louder than the pre-written choices readers could choose from. Instead of clicking and moving on, readers who selected “Other” had to take time to share their thoughts, which were highly concentrated on wanting sincere appreciation from their employees in lieu of money, gifts, or time off.

What Workers Will Get
In a corresponding poll with Refresh Leadership, Express Employment Professionals blog for business leaders, the results reveal a lack of parallelism with what workers want. In fact, 21% of respondents revealed they will not be giving holiday bonuses this year. While 9% of our poll’s respondents want time off during the holidays, only 3% of business leaders plan to provide it. Only 5% of readers want gift cards, but 12% of employers plan to give them away.

Of respondents to the Refresh Leadership poll, 7% selected “Other,” with 27% of those readers reporting answers like “our company never gives employees anything for the holidays” and “no holiday bonuses ever.” Other responses include, “a turkey,” “a ham,” and “a holiday dinner.”

One response that never appeared was “appreciation.”

The Power of Appreciation
If employers knew their employees were providing answers like “a simple thank you” or “words of praise,” would they take a different stance on the idea of never providing holiday bonuses? Would the respondent to the Refresh Leadership poll who chose to answer “coal” take a more sincere approach to the holidays?

While today’s workers appreciate monetary gifts and time at home, as can be seen by the results of the poll, their answers also reflect an understanding that it’s not always feasible for businesses to give extravagant gifts. Times can be hard, and not all businesses are profitable. Employees know that. But while they may not expect gifts from their employers, they do crave appreciation.

Forbes recently studied the 18 best companies to work for in the Fortune 500 and found that employee appreciation was a key factor to their success. According to Forbes, half of the companies on the list did things to show appreciation to employees. Google provided free massages, the vice chair at NetApp called 10-20 employees a day to praise them, and Qualcomm provided personalized notes and special lunches. Devon Energy allowed employees open access to senior executives while Whole Foods let their employees vote on new hires.

The results of the Movin’ On Poll reveal that some of the most powerful gifts are the easiest to give. From a few hours to go shopping to a thank you note, sincerity is the gift that keeps on giving this holiday season.

Movin’ On Up is brought to you by Express Employment Professionals.

Job Interviews Networking Resumes and Cover Letters

It’s Cold Outside – But Your Job Search Doesn’t Have to Be

By Job Journey on Wednesday, December 3, 2014

Winter officially kicks off in late December, but it’s already getting cold outside. With a chill in the air, this could be the perfect time to heat up your job search techniques and defrost your career.

Don’t let your job search take a vacation just because everyone else might be requesting time off for trips and holidays. And, don’t succumb to the temptation to take a holiday from looking for that perfect job.

For the serious job seeker, Christmastime and snow days mean business as usual. Despite the cold weather, recruiters and companies continue to work on a typical business schedule, and so should you. We know it’s hard to be motivated when egg nog and cozy fireplaces tempt us with the lure of warmth and relaxation, so here are five tips that will help heat up your job search and put you ahead of your vacationing competition.

1. Don’t let the holidays sabotage your momentum.
While winter is traditionally a time for vacations and spending time with family, it’s also a valuable time to stand out to recruiters and hiring managers. The competition for the same job position lessens as others take time off, so you have a real chance to stand out from the competition by maintaining a steady effort during the holidays and winter slumps.

Keep searching the job boards and don’t stop networking. The end of the year is also a time when positions open up for the next year, so you may find great job leads by maintaining your job search momentum.

2. Stay connected.
The holiday season means visits from family and long school breaks. But, that doesn’t mean you need to turn off your email or mobile device the entire time.

Even if you are away from home or welcoming visitors, your mobile device should be on just in case you receive a call from that important potential employer. Make time each day to check your email for responses to applications and return important calls the day you receive them. Family should respect your need to be professional and motivated about finding that perfect job. Of course, there’s a fine line to walk when it comes to cell phone etiquette. Checking your email during holiday dinner may not be appropriate and is likely unnecessary since most recruiters and hiring managers aren’t checking theirs on holidays either.

3. Update your resume and social media profiles.
If you’re stuck at home thanks to snow, ice, or extreme cold, use the downtime to spruce up your online footprint and your resume. Remove old information on your resume and look up industry keywords that highlight your skills. These keywords are vital in today’s job search world as many applications are scanned electronically.

Winter break is also a great time to assess your skill sets and sign up for workshops or trainings to build any skills that you lack. You can also use the holiday time to clean up any old or embarrassing social media entries, renew conversations about job hunting, network, and remind people that you are still eager to work.

4. Network at the holiday events.
Attend as many community and industry events as you can during the winter months so you can network and spread the news about your job search. Because many winter and holiday events are casual, you have a better chance to approach the decision-makers you normally wouldn’t have access to.

Use social events to build a network of like-minded professionals who can send job openings your way or introduce you to others who are hiring. Don’t forget to be on your best behavior at these social events, though. Don’t overindulge or act inappropriately. Winter social events can be great opportunities for contacts, but you can also ruin your reputation if you’re not careful.

5. Don’t discount seasonal work.
Sure, you want a full-time position. But, many companies need extra help around the holidays and winter months. By accepting temporary positions, you get your foot in the door and open opportunities for future work. Working while others are on vacation also shows you are a motivated and eager employee.

Use temporary or seasonal positions to boost your skills, pump up your resume, and make important contacts who can help you with your career down the road.
Most importantly, take care of yourself. Shorter, colder days can lead to the winter blues and it’s an easy temptation to nest and shut yourself in at home. While it’s important to maintain your job search techniques, it’s also vital to eat healthy and get some kind of exercise. Taking care of your health during these cold winter months gives you the energy and focus you need to find that perfect job.

How do you boost your job search when the weather turns chilly? Share your tips in the comment section below.

Movin’ On Up is brought to you by Express Employment Professionals.