Inside Express | Journey

Express Receives 2013 Best of Staffing Client Award

By Jared Cole on Monday, February 18, 2013

Express Employment Professionals has been named to Inavero’s 2013 Best of Staffing™ Client list. Best of Staffing, presented by CareerBuilder, is the nation’s only loyalty award that recognizes exceptional service in the staffing industry. Express Employment Professionals went through a rigorous client survey process to be considered for the award. Best of Staffing award winners received a score of 9 or 10 out of 10 from 74% of their clients. Fewer than 1% of all staffing firms made the final list.

How did Express Employment Professionals make the list?
Express Employment Professionals once again secured its place on the winners’ list by obtaining at least a 55% Net Promoter Score® – a management tool used to gauge customer loyalty. Driven by extraordinarily high levels of client satisfaction, this score is nearly double the national staffing industry’s Net Promoter Score® benchmark for client satisfaction. Based on the standard metrics for measuring satisfaction, this award defines the staffing industry’s elite leaders in service quality and their commitment to client satisfaction. With more than 30 years of experience in staffing and human resources, Express is committed to helping as many people as possible find good jobs by helping as many clients as possible find good people.

To learn more about how Express can help you find a job or develop your career, visit www.expresspros.com.

The Best of Staffing competition is sponsored by CareerBuilder and Inavero.

Associates of the Month Inside Express

Associate Spotlight: Lonnie Cain

By Jared Cole on Monday, February 11, 2013

Express Employment Professionals is often placed in the business of building hope. When news and world events seem to spread sad and gloomy stories, it’s refreshing to read something positive. There are a lot of inspiring stories going on within Express, and we’d like to share.

We are always looking to showcase exceptional associates on Movin’ On Up. It’s important to give credit where credit is due, and Express loves to share the stories of our associates as an inspiration to you while you strive to achieve professional success.

What makes this associate so special isn’t what he did for himself or how he overcame obstacles. Rather, it’s what he brings with him and shares with co-workers that makes him unique. Our spotlighted associate, Lonnie Cain, has an amazing ability to spread cheer and happiness to not only his Express office, but also to the companies to which he is assigned.

Lonnie Cain

After years of working as a route manager, Lonnie Cain retired from Aramark. Even though he was retired, Lonnie still wanted a flexible job that allowed him time to travel. One day, he noticed a classified ad for a medical supply driver posted by the Express office in Springfield, IL. After applying and interviewing, he was quickly hired for the job and became an example of the Express values to everyone at work.

Lonnie has proven to be dependable and skilled in his job as a driver for several doctors in the Springfield community. Since 2006, Lonnie has worked more than 7,500 hours and has only called in unavailable once. His sheer commitment and contagious smile have made Lonnie an outstanding worker and a valuable associate to Express.

“He represents Express with a professional and cheerful attitude,” said Julie Hamilton, Staffing Consultant for the Springfield Express office. “He’s the most requested driver by the physicians.”

As a medical driver, Lonnie transports medical files to different hospitals. He relates well with the doctors and medical staff at the hospitals. The Springfield office continuously receives high praise for Lonnie. The secretary of a client, Dr. Raghu Kolluri, called Express just to say, “Lonnie is a great driver, very personable and reliable.”

If you’re looking for the same success that Lonnie is experiencing, find the the Express office closest to you for more information and help with your job search. Express is always looking for associates who would be a great candidate for our associate spotlight. If you have an Express associate you’d like to feature on Movin’ On Up, let us know in the comments below.

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Who Would Hire Cupid? Take Our Poll!

By Jared Cole on Monday, February 4, 2013

With the start of February comes flowers, chocolates, and candlelight dinners. But, nobody will be working harder this month to make these acts of love happen than a certain mythological character – Cupid.

Starting with his ancient Greek roots as the mischievous god of desire, Eros, he was known as the son of Aphrodite until he was given his Roman name, Cupid, and has since became a cultural icon in modern times as a winged child whose arrows can make two people fall head over heels in love with each other.

Cupid is often featured playing games, pranks, and politics among the Pantheon and lesser mortals. But in modern times, Cupid is just a symbol of Valentines Day. With Cupid working so hard only one day out of the year, it makes us wonder – what would Cupid be doing the other 11 months of the year? Let us know in the poll below!

Get and Keep a Job Videos Job Interviews The Job Search

The Great Job Interview Prep-Off!

By Jared Cole on Wednesday, January 23, 2013

Prepping for an interview Two job seekers compete, but only one will get the job offer. One uses practice and punctuality, while the other uses laziness and loitering. In this game of job searching, the difference between getting an offer and getting rejected is not only about being mentally ready, but also looking ready.

The National Association of Colleges and Employers (NACE) surveyed 457 employers who recruit new college graduates, and an overwhelming 92% stated “a candidate’s overall appearance influences their opinion about the candidate.”

Check out the showdown between these two rivals in this video that highlights the importance of interview preparation.

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What are Your Job Market Predictions for 2013? Take our Poll!

By Jared Cole on Monday, December 31, 2012

2013 is here! We’ve avoided a Mayan apocalypse, celebrated the holidays, and started off a new year of possibilities. While many economic experts are predicting a slow but steady growth in the job market, some aren’t sharing the same optimism. New York-based private research group, The Conference Board, released an index indicating employment growth over the next several months will slow down.

What do you think? Do you agree with The Conference Board or do you have bigger, better plans for your career? Let us know in the following poll. If you have your own prediction, share it with everyone in the comments section below.

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What Are Your Toughest Interview Questions? Take Our Poll!

By Jared Cole on Monday, December 3, 2012

Earlier this year, business news website Business Insider ranked the 25 most difficult companies to interview with. Some of the better known companies that made the list included Facebook, Amazon, and Google.

Another interesting tidbit about the ranking was that it included percentages and ratings for negative interview experiences and employee satisfaction, so that you can decide for yourself if difficult interview questions lead to productive and satisfied employees.

With some of the biggest companies in the world being known for difficult interview questions, it made us wonder what are some of the most difficult interview questions you’ve been asked? If you have a unique question not on this list, let us know in the comments section below.

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Questions to Ask Before Job Hopping

By Rachel Rudisill on Friday, November 30, 2012

While older generations may think that younger generations change jobs more frequently, history shows a different story. The U.S. Department of Labor found that individuals born between 1957 – 1964 on average held 11.3 jobs between ages 18 to 46. Even more interesting is the fact that 5.5 of those jobs were held between the ages of 18 to 24. So, if changing jobs is common during any career span, how do you make the choice on when to job hop?

Do You Need to Work?
While you may have a dream career you are striving for, or would like to spend your days developing the newest app or writing a novel, for most people the fact of the matter is you need to work to provide for yourself and possibly your family. It’s safe to say that at some point in everyone’s career, or maybe for a majority of their career for others, work will be just that, work. Try to determine if your current interest in job hopping is a sign of burnout or just job stress. If it’s burnout, you may seriously want to consider changing jobs. If it’s job stress, you may look for ways to improve your current work environment or find something outside of work that lets you blow off steam and reenergize.

What is Your Future Career Plan?
The path to your ultimate job may not be a direct route. There are a variety of ways to learn job skills, become educated, or build a network that can all lead up to the opportunity to land your dream job. When considering a job change, ask yourself if you’ve learned all you can from the position you are currently in. Starting a new job can mean starting over on the learning curve, so seek to understand if there are opportunities to grow and develop still within your current job. If your career path is important to you, take some time to clearly define what your ideal job is and what it would take to get there. Also, do your research. It’s important to be realistic about the job prospects in the specific industry you are interested in and to have an accurate view of what is required to be eligible for that position.

What Message Will Your Job Hop Send?
Your combined work history will tell a story about you, and when you apply for future positions, that story may be the first thing a potential new employer sees. That being said, make sure you’ve considered the value in adding that new line to your resume before you decide to leave a job or accept a new job. It’s easier to explain to employer a series of job changes leading down a career path, versus a string of jobs you’ve been running away from.

What factors do you consider before making a job hop? Share them in the comments section below.