Tag Archives: job interview

So, You Left a Toxic Work Culture – How Do You Explain That in an Interview?

Where do you even start?

Sometimes a good company goes bad. This can be for a range of reasons: from sketchy financial situations and harassment issues to nepotism and endless gossip. The possibilities are practically endless. Regardless, the result is the same—you probably leave.

But while interviewing with new companies several of them ask why you left your previous job (especially if you weren’t there for very long).

How are you supposed to respond? Should you tell the truth? Or do you need to dress it up as something else? The answer is a mix of both.

Tell the Truth (But Maybe Not Every Detail)

Being honest about why you left a job is a good thing. But try to keep your emotions and the specific details out of it. For instance, if you left because of nepotism, stay away from saying “I left because the CEO only promoted friends and family members into leadership positions.” This makes it sound like you were bitter about the promotion landscape, and might have been coming up for excuses why you weren’t promoted.

Instead, go with something along the lines of: “I was ready to take on more responsibilities and enter a management position, but the company decided to go in another direction. While I respect that decision, I believe I’m ready for a position like [name of position you’re interviewing for], and am excited to take that next step.”

This way you’re staying truthful, but keeping the focus on you as a productive individual and your own career hopes and dreams.

Keep the Focus on You

Don’t spend too much time talking about the culture and misdeeds of your last company. Your interviewer wants to know more about you as a job candidate not about how your last company was run. Keep emotion out of the interview, give a quick soundbite about why you left that job, and continue to keep the light on yourself and why you’re perfect for the position you’re interviewing for.

If you spend too much time talking about how bad your last job was, your potential employer might think that’s how you’ll talk about their company in the future.

Show What You Learned

Try not to place all the blame on that old company. What was it that finally made you leave? Focus on that element, and turn your leaving the company into a learning experience.

For instance, perhaps there was uncontrollable gossip in the office due to a lack of clarity from management regarding the future of the company. Instead of saying that you left because “people wouldn’t stop talking about me behind my back,” opt for something positive:

“There was a lack of clear vision for the company going into the future, and this trickled down into discontent among employees.  To be honest, I wasn’t sure where things were going either. However, I eventually realized that sitting around wondering about things wasn’t going to do anything to change my circumstances. I researched ways for the company to improve, and brought them to my supervisor to forward up the chain. When no action was taken regarding those concerns, I decided to leave the company. I wish them all the best, but I think for me, personally, it’s time for a change.”

Have you ever left a toxic work culture? How did you handle it? Let us know in the comments section below!

Discussing Skills and Experience in an Interview

Interviews usually start out the same way. You’ll shake hands with your interviewer, sit down, and wait for the first question. They might want a quick introduction, or could just go right into asking about your resume. If you don’t have a resume, they might want you to speak about your applicable experience and skills.

This is where many job seekers stumble. Some have plenty of skills and experience, but aren’t exactly clear on how to articulate it. Others don’t have much experience, and don’t know what to say.

Here’s our list of do’s and don’ts to get everything out there.

Do: Kick Things Off with an Elevator Pitch

Before digging into your skills and work experience, share a bit about who you are as a person. Giving the interviewer a feel for your unique personality, strengths, and what you’re looking for in a job is a great way to stand out from the competition.

All this information is called your elevator pitch, a quick speech outlining who you are, what you want, and what you can do for the company. This is where you can highlight what you want in a position (e.g. family-oriented culture, opportunities for advancement), as well as specific experiences you’re proud of (e.g. increasing ROI, achieving deadlines during a serious time crunch).

Do: Make a List of Your Skills

You have useful skills; the hard part is figuring out how to talk about them. For instance, maybe you were a cashier at a fast food restaurant or sold shoes at the mall. That means you have customer service experience! The same goes for being a recruiter for a school or college club.

Before your interview, write down a list of everything you did at your past jobs. Or, if you haven’t worked before, jot down club or volunteer experience. Then, translate those job responsibilities into skills and pair them with specific experiences. Instead of going on an unfocused ramble about your last job, note that you managed a team, completed projects well-before deadline, or exceeded expected quality levels.

That’s the kind of information interviewers want to hear. Making a list ensures you recognize your skills and can speak directly about them, instead of babbling about jobs in general without a central focus.

Do: Connect Your Skills to the Job You’re Applying For

Every job is different, which means you need to prepare differently for every interview. Take time to read the “required skills” section of the job listing and match those qualities to the ones on your list. Sprinkle a few of those keywords into your interview and expand on them with specific experiences and you’ll stand out as an applicant.

Don’t: Speak Poorly of a Previous Employer

This is something we mention frequently. It seems obvious, right? Nobody is going to want to hire you if you walk into an interview complaining about a previous boss.

But things are a bit more complicated than that. In most interviews, you’ll be asked about why you left your previous job, or what issues you ran into at a previous position. Applicants make mistakes when they’re tempted to say it was because of being fired, hating their boss, or bad leadership.

While you shouldn’t lie in response to these questions, finding a positive spin to show off your skills and experiences is a safe way to answer. Saying anything negative can cause the interviewer to think you might speak negatively of your new employer in the future.

Perhaps there wasn’t a chance to advance into higher positions (this shows your zest for success), or you realized you wanted to use your skills and experience in a whole new way. And if you can’t come up with anything positive? Just say that there was a culture mismatch.

Do: Stop Stressing

The interview process is stressful. You need a job now to pay your bills. But you’ve done everything you can. You’ve made a list and checked it twice, conducted your research, and really gotten to know who you are as an employee. All that’s left now is to ace the interview. So, breathe. Take a few minutes to meditate, let out a primal scream, or do whatever it is you need to do to settle your nerves. Go in there, be yourself, and dazzle them with your experience.

Have any more questions about discussing skills or experience in an interview? Let us know in the comments section below!

How to Tell Your Interviewer You Were Fired

The interview is going great—you ace every question, have a great rapport with the interviewer, and are pretty much perfect for the job. But then, your prospective employer asks about your last position and why you weren’t there very long. Memories of a company shakeup and a newly minted (but hardly qualified) boss showing you the door flash through your mind. Yeah, you were fired. But does the interviewer really need to know that?

The answer is yes. If you lie, it’s going to come up eventually. They might ask for a reference. Or that lie could lead to six or seven more. And that’s not how you want to start a new job.

Now that you know you have to tell your interviewer you were fired, how do you go about doing that?

Accept That You Were Fired

You were fired. It happens. The first step of telling any future interviewer you were fired is accepting it yourself. Being able to view that event objectively, not subjectively. Realize that, in all likelihood, nobody was out to get you. Whether it was a mismatch of personalities that led to a less than stellar workplace environment or the simple fact that you didn’t yet have the skills for the job.

Regardless of reason, the important thing is that you’re okay with it. You don’t want to go into interviews complaining about how terrible your boss was or how nobody liked you. That makes you look like a drama-prone employee. Plus, if you complain about your last boss, how does your interviewer know you won’t end up whining about them in the future? Settle your emotions so that you can talk calmly about your firing without all of that emotional baggage.

Focus on What You Learned

Most interviewers don’t want to hear complaints about your previous boss. They want to hear about how the firing affected you as an employee. Which means you should focus on what you learned from the event. Make sure to portray yourself in a positive light. If you were fired for your workplace behavior, you should have made changes. Maybe you learned that the company culture wasn’t for you, or you weren’t right for the night shift. Just make sure that you learned something, and that you’re a stronger job candidate because of it. Turn your firing into a good thing, something that highlights newfound strengths.

Just Tell Them

Be confident and honest. Those are qualities most everyone can agree are great to have in a candidate. Interviewers know acknowledging you were fired isn’t easy. But doing so demonstrates your character. So just tell them. Let them know what you learned, how you’re a better employee, and avoid mentioning anything negative about your previous boss. The thing is, the person who’s sitting in front of the interviewer now isn’t the same you who was fired from your previous job. You’re different. You’ve learned things. Show your potential employer that.

 

Have you ever had to tell an interviewer you were fired?  How did it go? Let us know in the comments below!

 

 

 

 

 

Headed to a Job Interview? Don’t Do This!

job_interview_don't_do_webDo you have a job interview soon? Have you prepared for the big day by reviewing popular interview questions, researching the company, cleaning up your resume, and gathering your references? All of those steps are important parts of ensuring a successful interview. But, what should you avoid once you’re in the job interview?

Survey Reveals Mistakes
In a new survey from Express Employment Professionals, business owners shared several real-life mistakes job seekers have made in interviews. These examples include:

  • Answering the phone
  • Asking to step out for a smoke break
  • Asking at the end of the interview, “What am I interviewing for?”
  • Badmouthing their former employer
  • Bringing a baby, pet, or parent
  • Chewing tobacco and/or vaping
  • Falling asleep
  • Wearing pajamas
  • Listing their own cell phone number and pretending to be their own reference
  • Listening to headphones

Among those employers, 61% agree that the worst thing an interviewee can do is answer a phone call during the interview. Other answers included arriving late, drinking alcohol, or lying about their experience.

“Your interviewer should have your undivided attention,” said Bob Funk, CEO of Express. “If you can’t make it through an interview without answering a phone, texting a friend, or smoking a cigarette, I can pretty much guarantee you that you won’t be landing the job.”

Clever Tricks From Interviewees
The survey also revealed the most clever ways job seekers have submitted resumes and attempted to land jobs. Those responses include:

  • Typing the resume like a movie script, menu, radio commercial, or video presentation
  • Delivering the resume with a box of doughnuts
  • Delivering the resume in a box via a mail carrier
  • Bringing a portfolio and giving a presentation of their work
  • Creating a business plan
  • Providing referrals from someone known to the employer
  • Bringing lists of potential clients and ideas for the position

According to Bob Funk, “When you’re competing to win a new job, it can pay to be creative. The ability to stand out can be the difference between a job offer and a rejection, provided you’re standing out for the right reasons.”

What are some clever ways you’ve landed the job? Let us know in the comments section below!

Movin’ On Up is brought to you by Express Employment Professionals.

How to Prepare for a Job Interview: 5 Dos and Don’ts

how_to_prepare_interview_webAlthough no best way of interviewing exists, we do have a list of “do’s and don’ts” in preparing for that important conversation with hiring managers that may help improve your chances for interview success. One of the biggest mistakes you can make in a job interview is not being prepared. Preparation for a job interview makes the difference between getting that job offer or getting a rejection letter.

DO:

  1. Do research the company at which you are interviewing. By researching the company, you show that you’ve done your homework and that you are interested and engaged. An added advantage to researching the company is the ability to speak about the company culture, mission, growth strategy, and more in a clear and intelligent manner.
  2. Do prepare informed questions to ask if prompted. Once you’ve researched the company, make a list of questions on topics you’d like to know more about. Asking about your position’s growth potential and the future of the company can indicate to hiring managers that you are interested in a long-term relationship.
  3. Do bring an up-to-date copy of your resume. Also, proofread your resume for errors and highlight items on your resume that reflect the job you are interviewing for.
  4. Do maintain good posture, a neat appearance, regular eye contact, and a positive attitude. Most college career services offer mock interviews and interview workshops, but you can also practice interviewing with family or friends.
  5. Do send a thank you or follow-up note to the interviewer(s). A hand-written note will have much more impact than an email or text. A professional thank you note sets you apart from other candidates and has the added bonus of reminding hiring managers about your skills and experience.

DON’T:

  1. Don’t use your cell phone. Never take out your cell phone to talk or text during a job interview. Leave your phone in your pocket or purse and put it on silent. If you forget to turn your phone off, do so quickly and apologize to the interviewer if the phone rings or dings.
  2. Don’t interrupt or talk over the interviewer. While you are anxious to impress, interrupting the interviewer is not only rude, but shows that you are a bad listener. Be patient and let the interviewer finish what he or she is saying.
  3. Don’t misrepresent your experience, priorities, or background. In other words, don’t lie. Be as honest as possible about your capabilities and job experience and don’t exaggerate. Lies have a way of coming back to haunt you.
  4. Don’t speak negatively of current or former employers – or anyone for that matter. Nothing leaves a bitter taste in an interviewer’s mouth like someone who talks badly of other employers. Not only is it unprofessional, negative talk makes them wonder what you will say about them in the future.
  5. Don’t be late. Give yourself enough time to navigate possible traffic delays or mishaps. Arrive roughly 15 minutes early. Being late is a big negative during a job interview and only makes a stressful situation even more so.

“Much of this advice should be common sense, but experience tells us it’s not,” said Bob Funk, CEO of Express Employment Professionals, and a former chairman of the Federal Reserve Bank of Kansas City. “Interviewees should always set a high bar for themselves. Spend plenty of time researching the company, gathering your thoughts, and preparing for an informed discussion. Preparation is key to wowing your interviewer.”

Your job interview goal is to show the employer that you are the best candidate for the job and that you can fit into the company’s culture. Remember, most employers do not just look at skills, but at personality, communication skills, confidence, and enthusiasm. By following the simple do’s and don’ts, you are on the right track to receiving an offer.

Do you have your own list of do’s and don’ts? Share those with us here!

Movin’ On Up is brought to you by Express Employment Professionals.

4 Tips for a Stress-Free Interview

stress_free_interview_webNo matter how experienced or confident you are in your professional life, when you’re approaching a job interview, you feel the pressure. It’s stressful knowing that you have just a short while to impress an employer and convince them that you’re the best fit for the position. There are ways, though, to alleviate your stress. In fact, these four tips can put you on the path to a stress-free interview.

Prepare, Prepare, Prepare
You may have heard it a million times, but preparation is absolutely key for a successful interview. And, if you know you’ve done everything you can possibly do to set yourself up for a positive interview experience, then you’ll feel less pressure. So make sure you check-off each item on your interview to-do list and take time to think through some of the interview questions you expect to be asked. It’s also good to review what not to do during an interview so you can avoid the top three interview sins.

Burn Off the Jitters
Nothing blasts stress away like working up a sweat. The morning of your interview, schedule time to do at least 30 minutes of some form of exercise. Whether it’s taking a brisk walk, lifting weights, or doing yoga, this physical activity will burn off your jitters and help you relax. A recent article from Huffington Post revealed that exercise is not only good for your heart, but also boosts your mood, self-confidence, ability to cope with future stress, and brain function. If you don’t have time in the morning, then fit a workout in the evening before. This can also have the added benefit of helping you sleep better.

Ease Up On the Caffeine
While it may be tempting to down some caffeinated beverages before your interview, don’t do it! Ken Yeager, Ph.D., an associate professor of psychiatry at Ohio State University, told Huffington Post, “Caffeine is always going to make stress worse.” Plus, it will further compound your feelings of pressure and stress by impacting your sleep quality. So stay away from caffeinated coffee, tea, and soda, as well as chocolate, which is an often-overlooked caffeine source.

Get Some Shut-Eye
In case you haven’t caught on from the previous tips, sleep is important to the success of your interview! Nothing adds pressure to a situation like feeling tired, sleep-deprived, and out-of-sorts. And, as international neuroscientist Dr. Tara Swart explained in a CNN report, “On top of the obvious health risks, when you have any sleep disturbance, your IQ drops by 5-8 points.” That means a good night’s rest can make the difference between impressing a future employer and bombing the interview.

Job interviews can be one of the most stressful situations you face in life. But, it is within your power to decrease your stress and alleviate the pressure so you’re able to walk into your interview ready to impress.

What has helped you cope with the stress of an upcoming interview? How do you ensure you’re at your best? Share your tips in the comments section below.

Movin’ On Up is brought to you by Express Employment Professionals.

De-Stress Before Your Job Interview

de-stress_before_interview_webJob interviews can be a little nerve racking. Will the interviewer like me? What if I say something that sounds stupid? What if I don’t know how to answer a question?

To help you gain your interview confidence, take a deep breath and follow these seven tips for conquering your fears and de-stress before your job interview.

1. Get your portfolio together.
Don’t scramble to put this together the night before. No one knows your work better than you, so be your biggest advocate on interview day and have a stellar portfolio. While getting your portfolio ready, showcase your best projects. And, be sure to include plenty of copies of your resume in case someone unexpected joins the interview. On your resume, make sure it’s easily laid out for readability, organized, shows your training/education background, and lists your job history. Also, include a list of references for extra bonus points.

2. Prepare for interview questions.
Expect to be asked questions like:

  • Tell me about yourself.
  • Why should I hire you?
  • What are your strengths and weaknesses?
  • What can you bring to the team?
  • Do you have any questions about the job?

These are typical questions interviewers use to learn more about you. A few days before your interview, practice answering these questions and watch yourself in the mirror so you can see your facial expressions or ask a friend to listen and give you feedback.

3. Do your research on the company and the position.
Not only will you need to be prepared to answer questions about yourself, but you should also be able to speak about the company and the position you’re seeking. What do you know about them? What do they do? Find out when they were founded, how many locations they have (if more than one), and some interesting facts about the organization.

Also, be able to share about the skills you can bring to the job. What are some specific duties you’re interested in? How do your skills match the job? Also, come up with questions you have about the job. How do you see this position growing with this company? What skills does the perfect candidate have? Questions like these will show that you’re taking initiative in learning all you can about the position.

4. Drive by the interview location the day before.
A big stressor for interviewees is the location of the interview. If you can, do a test run the day before. Get a feel for the traffic and identify just how much time you need to get there. And remember, you will want to arrive at your interview at least 15 minutes early, so factor that into your drive time.

5. Plan your outfit.
What are you going to wear for your interview? The key is to always wear professional in attire on your interview day. Get your outfit prepared the evening before your interview and make sure it is clean and wrinkle-free. Also, include your accessories such as shoes, a tie, or jewelry. Having your clothes ready to go will save you time on the big day.

6. Get a good night’s rest.
Go to bed early the night before your interview. Allow yourself to get enough rest so you wake up feeling refreshed, energized, and ready to face the day. Don’t stay up late trying to prepare, and be sure to set your alarm!

7. Stay calm on interview day.
After you’ve checked in for your interview, use your last few minutes to take some deep breaths, remember what your goal is, and remind yourself that you can do this. Remember to think positive.

Do you have any additional tips for de-stressing before an interview? Share them here!

Movin’ On Up is brought to you by Express Employment Professionals.