3 Career Tips for New Professionals

startEntering the workplace for the first time is both exciting and a little scary. These mixed emotions are also often felt by experienced workers changing jobs. Whether it’s your first day of work or your first day in a new position, you’ll want to make a good impression and do your best work. Here a few tips to help make the first weeks and months at a new job go smoother.

Be humble. Even if you’re a quick study and your new job seems like a breeze, your new co-workers will like you much more if you come in with a humble attitude. Nothing bothers long-time employees more than being told how to do things by newbies. Wait until you’ve been at your new job a while before handing out advice. Not only will your suggestions be taken more seriously, your insights will most likely be improved by a little on-the-job experience.

Ask questions. As the new person, no one expects you to know everything – so ask as many questions as possible when you’re new. But, make sure you’re not asking the same questions over and over. This indicates you aren’t paying attention to the answers and is a bad move. Also, if you’ve been given training materials, review these first for answers to common questions. Then you may be able to formulate even more complex questions, which is a great way to demonstrate your desire to thoroughly understand your new responsibilities.

Learn from others. Your new co-workers are the best resource for learning the ropes at your new job – even better than supervisors. The reason is that your peers will tell you the unwritten expectations of the job. They also typically have more time and a better understanding of the specifics of your job duties. You can observe those around you to learn about the organization’s culture and values. Additionally, building relationships with your new co-workers will also serve as a foundation for continued success and teamwork.

At some point in your new career you’ll make a few mistakes, but as long as you keep a positive attitude, you’ll learn to fit in at your new job and impress those around you as you grow professionally.

Responding to the Top 7 Interview Questions

On Monday, I posted a list of some of the most common interview questions and asked readers to think about how they’d respond to each one. Today’s post digs in deeper and offers tips on answering these questions.

1. What do you know about our company? Here’s your chance to show off the research you conducted about the organization before the interview. That’s right, you’ll need to find out some basic information about your prospective employer before showing up for the interview. Good things to know include: how long the company has been around, what they do and what’s unique about them. If the company has a website, review the About Us pages. Other ways to get more background include asking friends and family what they know about the company.

2. What are your strengths? When answering this question, think about your strengths which would be most valuable in relation to the job you’re applying for. Sure, being a trivia wiz or a great dancer are fun abilities, but they’re probably not what the interviewer is looking for, unless you’re applying to be the next host of “Jeopardy” or a contestant on “So You Think You Can Dance.”

3. What are your weaknesses? This is one of the most dreaded interview questions around. Nobody wants to list off their low points to a potential employer. But don’t despair – answering this question wisely can score major points with an interviewer. Instead of focusing on character weaknesses, like a bad temper or laziness, mention weaknesses that are job specific. Also, be sure to tell the interviewer what you’re doing to remedy the problem.

4. How would your last boss describe you? It’s always a little bit difficult to speak for someone else. In this case, it’s usually best to cite something specific the boss said about you in the past. For example, “My supervisor at Widget Manufacturing frequently praised my ability to work quickly and safely.”

5. Why did you leave your last job? Be careful on this question. You never want to bash your past employer or supervisor. You also don’t want to sound money hungry by listing low compensation as your main reason for leaving. Instead, try to focus on what the job you’re applying for offers that your last job didn’t. For instance, the position you’re interested in might have more opportunities for growth, be closer to your home or offer better hours.

6. Where do you want to be in five years? This is your opportunity to share your goals and interests. But, remember to keep it professional. The interviewer doesn’t need to know that you hope to buy a Harley Davidson or win the lottery. Most interviewers ask this question because they want to know if you’ll stick with them over the long haul. Even if you’re not sure where you’ll be in five years, try to give an answer that shows you’d be open sticking around if things go well.

7. Why do you want to work here? The winning answer for this question is not: “Because I need a job.” While that may be what’s running through your mind, the interviewer is looking for specific reasons their job opening appeals to you. When answering this question, think about how your skills would benefit the company. For example, “I want to work at XYZ company because your need for an energetic office manager is a great fit with my background and personality.”

What interview questions do you have a hard time answering? How do you prepare before an interview?

Top 7 Interview Questions

Do you have an interview coming up and need to get prepared? By reviewing common interview questions and developing your responses, you can make a good impression by appearing well-spoken and thoughtful.

While every interview is a little different, there are some questions that are standard. Since the chances are high that you’ll be asked at least a few of these questions, it’s a good idea to give some thought to what your answers would be. Nothing’s worse than drawing a total blank during an interview, so take a few minutes to think about how you’d respond to these popular interview questions.

1. What do you know about our company?
2. What are your strengths?
3. What are your weaknesses?
4. How would your last boss describe you?
5. Why did you leave your last job?
6. Where do you want to be in five years?
7. Why do you want to work here?

Tomorrow, I’ll talk about some of the better ways to answer these questions.

What Makes a Job Great?

Everyone is motivated by different things. That’s why the perfect job for your best friend or next door neighbor might not be the right job for you.

Have you ever sat down and really evaluated what makes you happiest (or unhappiest) at work? Many people just assume money is the only factor to consider when taking a new job, but in fact, good compensation alone will rarely make people love their jobs.

In order to find a job that’s a perfect fit for your strengths, personality and values, you must first know what you’re looking for. Take a moment to think about what would really provide you the most satisfaction at work.

Life in a Sardine Can – How to Survive Cubicle Dwelling

trapped at workForty million Americans work in cubicles, according to an article in Fortune magazine. That’s a lot of people squeezed together in tiny workspaces across the nation. Working in close quarters creates unique stressors. That’s why practicing cubicle etiquette can make life in the box much more bearable.

Wear headphones to drown out noisy co-workers. Listening to music while you work can actually increase your focus by eliminating outside distractions. Headphones are a much better option than just bringing a personal stereo to your desk because even if you play your music quietly, chances are your cube mates will still be able to hear it and may feel annoyed at the added noise pollution.

Clean up your area every now and then. Since most cubicles don’t have doors, there’s nothing to keep co-workers from seeing your space. If you have three mugs of week old coffee, a half-eaten sandwich and piles of crumpled paper cluttering your desk, chances are, your cube mates resent your sloppiness. Not only are these messes distracting, when food’s involved, there’s the germ and odor factor to consider.

Wait to be invited into a conversation before offering your two cents. Because cubicles provide very little privacy, it’s common to overhear co-workers talking in other cubicles. But, just because you can hear them and there isn’t a closed door doesn’t mean they want you to join in their conversation. To be sensitive to your cube mates, don’t chime in just because you’re curious or even happen to have the exact answer they’re looking for. Let them come to you instead. This will help your fellow cube dwellers feel like they have more independence and privacy.

Don’t shout over cube walls. Even if your co-worker is only a few feet away, it’s best not to try to talk over cubicle walls. The reason is that everyone else sitting around you will also be forced to hear your conversation. Sending a quick e-mail, picking up the phone or getting up and walking to the co-worker’s desk will help to keep the noise level down.

Avoid habits that may grate on others’ nerves. Things like loudly clearing your throat and blowing your nose, spraying cologne or perfume in the cube, eating smelly food like onions or fish or talking on speakerphone are cubicle taboos. Any behavior that accosts your neighbors’ senses is best to avoid.

I’d like to hear your cubicle stories. What are your pet peeves? How do you make the most of working in a small space?

The Workplace Classroom: Creative Moments Allow Lifelong Learning

workplace classroomMost of the children in my area are starting back to school this week or next – which got me thinking about my own school days.

I remember lying awake the night before school started filled with excitement about wearing my new school clothes, meeting my teachers and finding out who I’d sit by in class or play with at recess.

The start of each school year was filled with eager anticipation for the new things I’d experience and discover.

When I graduated from college and entered the working world, I really missed the ever-changing class schedule that promised challenging ideas and unfamiliar faces. But, after my first year in the professional world, I got in the groove of my new lifestyle and missed my scholastic days less.
In my current job, I still have the opportunity to take new classes (projects), meet new students (vendors, clients, co-workers) and learn from interesting teachers (supervisors, colleagues, books). While my recess (lunch break) doesn’t involve swinging on the monkey bars or playing tetherball, it probably could if I wanted to head to a local park in my work clothes.

One of the things that made elementary school great was the opportunity to cut loose and experiment with new ideas – whether that was increasing our understanding of politics by sculpting world leaders out of Play-Doh or learning about teamwork by running a three-legged race.

Those moments stimulated our minds and helped us kids refresh from a sometimes draining day of reading, writing and arithmetic. I think those same moments are invaluable in the “workplace classroom.” Employees need to be able to try out new ideas and shake off the hum-drums when their enthusiasm wanes.

Infusing creativity and fun into the workday helps employees stay sharp and engaged.
Of course no classroom or workplace is all fun and games, but my favorite classes were always the ones where I learned without realizing I was learning. The same can be true at work. If we have enough moments that stimulate our minds and shake up the status quo, we don’t feel like we’re working, but rather exploring and making contributions to our world.

What were some of the best learning moments from your school days? How could some of those creative learning times be brought to your workplace?

Employee Fraud: Investigate Before You Hire

fraud in your companyOn Monday night, I watched the Dateline episode, “Tangled Web,” about a woman named Sandra Bridewell who was recently arrested on fraud charges.

In 1985, Sandra was also the prime suspect in her husband’s death. The Dateline story details how after his death she traveled the country for 20 years using a number of different names.

At one point, she worked as a caregiver for an elderly woman. The woman’s family claims Sandra embezzled their mother’s social security checks and nearly had the mother’s home put into foreclosure for failure to pay the mortgage. Throughout the story, several individuals from Sandra’s past are interviewed, claiming they were conned for thousands of dollars.

What surprised me was how easy it seemed Sandra was able to gain access to personal information and large amounts of money, even though she had a questionable history and most likely very few solid personal or professional references.

Like the individuals in the Dateline story, businesses are often too quick to give an untested employee control of highly sensitive information. According to a 2002 study, published by the Association of Certified Fraud Examiners, occupational fraud costs organizations $600 billion a year.

How often could these devastating fraud cases have been avoided by performing background checks and asking more in-depth interview questions?

An applicant may sound great on paper and may even be charming in person, but what do their references have to say about them? Has a background check been performed? What about a simple Google search?

I’m not saying people should hire a private investigator to snoop out every new acquaintance, but it just makes good sense to perform due diligence before giving a perfect stranger access to things like social security numbers, company checks, banking information or other sensitive information.

What steps does your company go through before hiring new employees? Do you feel these are sufficient? Have you or your organization ever been a victim of fraud?