Resumes and Cover Letters

From a Hiring Manager’s Perspective: What Are They Thinking After Your Interview?

Interview After you interview for a job, the ever-fun waiting game begins. Will you get a second interview or a call saying, “Thanks for interviewing, but…?”  Whether or not you advance in the interview process is now in the hands of the hiring manager. It’s time for the interviewer to process what they’ve learned about you.

So, what could make or break the deal? In deciding whether or not you get a call back for a second interview, here’s an inside look at two questions an interviewer is sure to ask themselves about you.

Do I like the candidate’s personality?

Can this interviewer see you getting along with the team? Would you fit in well with the company culture? On your résumé, you might be a great fit, but there’s a lot that a hiring manager can learn about you during – and after – you interview. Not only will a potential employer evaluate the answers you gave during an interview, but they will take into consideration your nonverbal communication skills, investigate your online personal brand (a.k.a. Facebook, Twitter, LinkedIn, etc.), and check your references. All of these items are taken into consideration when a potential employer is debating hiring you to their team.

Is this person driven?

Are you self motivated and eager to learn and take on new projects? Right now, with the continued uncertainty about the economy and tight budgets, companies are still playing it safe when it comes to hiring. With fewer workers and heavier workloads, employers are looking for hard-working, motivated individuals who can stand the test of time.

To determine if you’re the employee for them, hiring managers will be taking all things about you into consideration when making a decision – your work history, your interview responses, and your references’ feedback. To put your best foot forward during the interview, make sure your résumé is up-to-date, research the company, brush up on some potential interview questions, and dress to impress. Also, contact your references so they can be prepared to give you a recommendation. The day of your interview, it’s your day to shine. Your goal is to make a lasting, positive impression that makes the hiring manager want to hire YOU!

What’s Missing From Your Résumé?

Resume_1 Do you ever wonder what goes through someone’s mind when they read your résumé? Are elements missing? Could your work history information be explained better? Employers are good at evaluating résumés because they’ve seen so many and have done it for a long time. To help you design a résumé that gets a second look, here are five standout tips.

1. Include a brief summary. Who are you and why should an employer be interested? Highlight your skills and abilities at the beginning of your résumé. The key is to tell the employer why the company should hire you – or what you can bring to the team. Share information like years of experience you have and highlight two or three of your skills. Be specific and keep your résumé summary to about two sentences. Use this as a quick way to grab an employer’s attention and encourage further reading.  

2. Don’t be overly wordy. Using more words on your résumé will not necessarily make you look more impressive to a potential employer. They don’t have a lot of time to devote to reading a lengthy document – instead they’re scanning for what stands out. Since you won’t have a lot of time to impress them, be sure to catch their attention quickly. Be clear, concise, and get to the point.

3. Be honest. In other words, don’t say you have five years of experience in something if you don’t. It’s always in your best interest to be truthful because an employer will find out. Employers are being more and more cautious about hiring. They’re not only checking your references, but they’re also searching for information online. Make sure you’re honest and upfront. 

4. Identify your results. Employers are more interested in your impact than your job duties, so include quantifiable information on your résumé to identify your accomplishments. Don’t just tell an employer what your responsibilities have been, but also identify how you’ve made a difference. For instance, if you’ve previously helped raise funds for something, tell how much money you received. If you created a system for streamlining your company’s printing process, tell how much time and money you saved the company. Also, if you’ve managed individuals, specify exactly how many.

5. Brag a little. If you’ve won an award or received a certificate for a job well done, make sure you share it on your résumé. Now is your chance to let others know why you’re amazing and the right person for the job. Create a short section at the end of your résumé and title it “Accomplishments.” Then, list out a few of your greatest achievements.

Creating a résumé isn’t a difficult process, but it does take a little strategizing and time. Block off some time on your calendar to focus on yours, and use these tips and others from our Résumé Boot Camp to ensure that yours isn’t missing something it needs.

Top Blog Posts and Polls from 2010

1223590_notebook_wih_spiral_and_red_cover Whether it’s been information on building a résumé, tips on interviewing, advice on job hopping or anything in between, we had you covered in 2010. We’ve provided you with the resources to help you with your career needs. So, here’s a quick recap of our top five most read Movin’ On Up blog posts and polls during the past year.

Top 5 Blog Posts of 2010

1. After the Interview’s Over: Advice Most People Ignore and Why It Hurts Them – Following up after an interview is a big part of the job search process, but many choose to skip this vital step. Follow these easy steps to work your way to a second interview.

2. The Silent Clues – How to Make Your Nonverbal Signals Send the Right Message – What do your nonverbal cues say about you? Make sure you send the right messages at work or during your next job interview.

3. 5 Steps to a Brilliant Reference List – Along with a standout résumé, you also need a top-notch reference list to accompany it. Employers want to see who you know and what those past supervisors think about you. These reference list tips can help you outshine the competition.

4. Hold the Phone: The Line Between Personal and Business – Today it seems like everyone in the workplace has a cell phone. Companies may or may not have policies on cell phone usage during business hours, but there is etiquette you should follow to make sure your phone isn’t a distraction.
 
5. 5 Common Words You Don’t Want On Your Résumé – Competition in the job market is tough. To help keep you ahead of the pack, make sure your résumé catches an employer’s attention. Check out these words you should avoid on your résumé.
 
Top 5 Blog Polls of 2010

1. How Bad Are Awful Co-Workers? – You know about bad bosses, but what about bad co-workers? From gossiping to not doing their work, just how bad are they?
 
2. What Kind of Résumé Do You Need? – Do you need a functional, chronological, or combination résumé? Take this quiz to find out what style works best for your needs.

3. Are You Looking for a Second Job for the Holidays? – To find out what people think about the economy, we asked who was looking for a second job for the holiday season. Based on the results, 49% of respondents said they were looking for a second job to earn more income. See the final results.
 
4. The Networking Wars: Does Online or In Person Work Best? – When it comes to getting a job, sometimes it’s not what you know, but who you know. Networking is an important tool in the job search process, but is in person or online networking more effective?

5. Text Messages Crossing the Line? – Texting is a quick and easy way to communicate, and it’s changing the way we do business. But, it can also cause some problems in the workplace. See the results of how many people said they received an inappropriate message from a co-worker.
 
These are just a few examples of the job advice we’ve provided in 2010 – and the best thing is this advice can help you as you move into 2011! Apply these tips to shine as you advance in your career and your job search. Best wishes for a happy and bright new year!

6 Ways to Advance Your Career in 60 Seconds or Less

Moving up the career ladder can sometimes seem like an impossible feat – more like climbing the highest mountain than reaching for the next step. But steps are exactly what it takes to get where you are going. With each step you take forward – even a little one – you’re that much closer to your goal. So, in honor of Career Development Month, here are seven steps you can take in 60 seconds or less to help you develop your career and move up the ladder.

1. Rehearse your elevator speech.
As the saying goes, practice does make perfect. So, take a minute to practice your elevator speech because you never know when you’re going to need a short, targeted message to grab the interest of a potential employer.

2. Get a professional e-mail address.
If you’re looking to advance your career in a new job, make sure you have a professional e-mail address to help your résumé make a great first impression to employers. You’ll be surprised by what a difference it makes.

3. Type out a quick e-mail to request a letter of reference from a past employer.
A glowing letter of recommendation is a must for job seekers. So, take just a moment to e-mail or call a past employer and request a letter of recommendation you can use in your job hunt. They can even post their reference on your LinkedIn page! 

4. Scan your résumé for typos.
Typos on a résumé are an absolute don’t. So, take the time to clean yours up by scanning your résumé for any errors before sending it out to potential employers. And, while you’re at it, don’t forget to add some power words to give your résumé the punch it needs to get you noticed. 

5. Schedule a meeting to discuss a career path with your employer.
It may seem a little intimidating, but if you’re interested in climbing the ladder at your current company, schedule a meeting with your boss to discuss potential career path. It’s important to understand your options and to know what it will take to get you there. So, take the first step and get a meeting set up now.

6. Scan your Facebook page.
When you’re looking to advance your career with a new job, first impressions are everything. Many employers now search social media sites to find out what they can about potential applicants. So, if your Facebook page isn’t set to private or you don’t have a separate page for professional purposes, make sure you take a minute to scan your profile for any content or pictures that could be deemed unprofessional.  

There are lots of ways you can work to develop your career, whether it’s checking out some books on leadership at your local library or taking some classes at a local college. Get started today by taking a few quick steps forward, and you’ll be surprised how far you get.

Formatting Rules to Keep Your Résumé Fit

WEB10MSC_RESUME-BOOT-CAMP_W2 A good résumé takes effort and time to create. A well-written, professional-looking résumé can take you far in the job search, while a poorly constructed one may do very little to get your career moving. Depending on the career field you are in or trying to enter, résumé content will vary from person to person. But, once you have decided what information you want and need to include on your résumé, it’s time to consider how to format that content. Check out these across-the-board formatting rules that you can use, regardless of the job you’re applying for. 

Include your name and contact information. Always be sure to include your first and last name, as well as your phone number and an e-mail address. It’s important to have all of your contact information in one area, preferably at the top of the page to help ensure that it’s seen first.

Divide your résumé into sections. Dividing your résumé into sections helps make it easier for a potential employer to quickly scan for key facts. Designate the different sections by including a short, descriptive title. For example, if you list any information about any degrees or training you have received, include a title such as “Education and Training” above that section. This helps keep your information organized and concise, and allows you to highlight the reasons why you would be a great fit for the job.

Use one font style. It’s better to limit your document to only one font, and try not to use anything difficult to read. Use a more professional, simple font style like Times New Roman, Arial, Georgia, or Tahoma. Also, be sure to use 10- to 12-point font to ensure that the person reading your work history doesn’t have to squint to decipher what it says.

Keep it short. The purpose of a résumé is to give a potential employer a summary of your skills and abilities. You want to give them enough information to know what you’ve accomplished in your career and why they should bring you in for an interview. The longer you work and the more work experience you gain, the more difficult to keep this content to just one page. But, the consensus among employers is to keep it as short, sweet, and to the point as possible.

Invest in good paper stock. If you’re delivering a printed copy of your résumé to a potential employer, invest in good paper stock. A heavier paper made out of a cotton or linen blend may help you get noticed. This also communicates to an employer that you put time and thought into creating it. The next time you’re ready to print off a résumé, stop by your local office supply store and purchase a heavy weight (90 lb. – 110 lb.) cardstock.

Create an electronic version. Many job openings today require applying online, so it’s a good idea to have a version of your résumé that will upload correctly when submitted. To format your résumé for online use, follow these tips:
• Use Times New Roman or Arial font
• Keep all of your content left aligned
• Remove any bullet points and replace with an asterisk or a dash
• Use spaces between all titles and headlines
• Copy and paste your Word document into a text editor, such as Notepad, prior to uploading it into the online job application text box. This will help remove any formatting from your résumé that could display incorrectly online.  

Not only do you want your résumé to have good information, but it’s also important for it to look good too. Use this advice to help you stand out from the competition when you apply for your next job.
 
We hope you’ve enjoyed the Résumé Boot Camp series and that you will use these tips of the trade to whip your résumé into shape! Here’s wishing you best of luck in all your job search endeavors.

What to Do About Work Gaps

WEB10MSC_RESUME-BOOT-CAMP_W2 Whatever the reason is you’re looking for a new job, you’re going to need a résumé. And, you want one to stand out to an employer and make them take notice of you in a positive way. So, what do you do if your work history has a few gaps along the way? With typically only one minute to grab someone’s attention with your résumé, prospective employers sometimes don’t take the time to investigate little potholes along a job seeker’s workforce journey. Employers see work gaps frequently, but what they really want to see is an individual’s career growth and progression. So, if you’re currently experiencing a few of those gaps in your work history, what can you do now to help your résumé compete with the elite?

Format your résumé into a functional format. The functional format focuses on your actual skills and accomplishments rather than on the dates you worked at a job or your job titles. When you arrange your résumé by your skills, you’re highlighting the main points of why an employer should hire you.

Align your skills with the job you’re applying for. Be specific about your skills and relate them to the job you’re applying for. It’s important to keep things relevant. If you’re applying for a job as an administrative assistant, the prospective employer probably doesn’t want to know that you also have a knack for laying concrete. Instead, list out relevant skills like your knowledge of Microsoft Office, the ability to book meetings using Outlook, and experience in coordinating multiple events or meetings at a time.

Include your accomplishments. You’re trying to tell an employer why they should choose you over the other job applicants. This is your time to wow a potential employer about what you have achieved during your work history. Listing these helps combat a work gap by showcasing that you do have experience and good skills that achieved results. This showcases you as a more serious job candidate. Again, keep your accomplishments relevant to the job you’re applying for, but be sure to target your proudest achievements.

List your volunteer experience. Do you volunteer for an organization? If so, include that in your work history section. It doesn’t matter if you got paid or not. It’s still work experience you can include to show you haven’t been sitting around during your time away from a job.

These are a few tips to help you out. Sometimes an employment gap cannot be avoided, but that doesn’t mean you’re not qualified for the job. In addition, one more piece of advice is to create a cover letter to go along with your résumé. In your cover letter, be succinct about your work gap, but use this as an opportunity to better explain your work history. Apply these tips to help your job search, and don’t let a work history gap derail your career plans.

Strengthen Your Résumé’s Core

WEB10MSC_RESUME-BOOT-CAMP_W2 Your work experience is an important part of why a potential employer should want to hire you. So, what does your current work history say about you? Does it make a potential manager take notice of you or does it only get a quick glance, never to be looked at again? Your work history section is the core of your résumé. As such, it has to be a strong foundation to be the focal point of your résumé. So, here are a few tips to help strengthen the work history section of your résumé. 

Work History
For each work experience you list on your résumé, make sure to note your title, the name of the company, and the start and end dates of your employment. If you are still currently employed there, say so. An example would be: Construction Supervisor | XYZ Construction Company | August 2008 – Present. If you are with the same company and have received promotions, list out each job title you’ve held and specifics about the work you did in each role. Do you have a gap in your work history? Find out how to fix that.

Next, to bring life to your work history section, describe your job duties and accomplishments. Be sure to incorporate numbers and results of projects you’ve worked on. This is the area where you want to show how much of an impact you have made through your work. For example, instead of saying, “managed the budget of ordering office supplies,” say something like, “oversaw the office supply ordering process and saved the company $200 per month on purchases.” This latter option showcases what you did and just how well you did it by demonstrating the cost savings you created for your company.

It’s important to still keep these points short and sweet, but be as specific as you can by including some numbers and results. The numbers are the validation that potential employers want to see to ensure that you can do the job and do it well. Also, use power words to add some punch to your information.

So, in the end, here’s a sample of what your work history section should look like:

Construction Supervisor
XYZ Construction Company | August 2008 – Present
• Oversaw employee safety procedures and successfully trained 100 team members about CPR and fire
   protection procedures
• Won a new company contract and saved the company $3,000 in construction fees
• Managed a team of 20 construction employees with no turnover in two years

One other important note to make is to keep your work history section relevant to the job you’re applying for. It’s about tailoring your information. For instance, if you’re trying to get into a professional environment, don’t include a previous summer job as a dog walker. And, if you have a long work history of several different jobs, again, just pick out the work experience that is relevant to the new job you’re applying for.

These are just a few tips to help your résumé work history get noticed. Be concise, and again, it’s OK to brag on yourself a little here. You want to let the employer know why you’re the best for the job opportunity.